All Home Improvements

Not a good experience. I saw their ad in the Commercial Appeal and saw they had an A+ BBB rating(beware! not always accurate) They got most of the money up front with only 25% at most done. I really got schooled. NEVER AGAIN. Note: (this is what I have learned) MOST reputable home improvement people will not ask for anything but a deposit to pay for supplies and paint before finishing the work. The total price was $4000.00. They had agreed to work $800 out with me doing a website for them.They wanted ($1200) down to start. The time frame was ridiculously delayed but I was being nice and worked with them because I thought they were on the "up and up" and that they could get most done when we went on vacation.. Then, before my kids and I went on vacation for a week in July, they wanted another $1200-Even though they had really not done even 1/3 of the work, I paid them in good faith expecting MOST of it to be done when we got back,-the painting was supposed to be finished as well as the outside wood replacement and painting, shower floor replacement etc. when we got back. They worked 1-1 1/2 days and then THEY went on vacation for 10 days (the day we came back home). We came back to hardly ANYTHING done plus the biggest mess imaginable as well as piles of wood and nails thrown up in my driveway. Not fun! After their vacation, 10 days later (after I got back from mine), they called and said they were coming to finish but needed another $800.The remaining balance ($800) I was going to be in trade by doing them the nice website. I had already produced a new logo for them and secured their domain name. Their website was in process but we do good work and it takes time. They kept acting like they weren't getting paid when I had already paid them at least $1000 over the work they had done-They said they had finished the all of work outside-another lie. They said they had tried to come work several days but it was not convenient with me. PURE BS. The main day in question was the 4th of July and my son was having a party here! Plus one of few days off for us-Not a good day to have work done in the house. Anyway- I said NO-I will not pay you the final $800 until the work is done. (this was on top of my website price)-They said they had no website yet, etc etc...just more BS I didn't need to deal with so I fired them. I had to pay another company the same amount to finish the work and they didn't even do some of it from the original contract from All Home Improvements. But they were EXCELLENT and worked daily for a week until it was finished! what a relief! I lost at least $1000 on the deal. I would NOT recommend AHI and learned ALOT if I ever have to hire someone for painting or home improvement jobs in the future. All I can say is BEWARE! And don't take a BBB rating for face value.

He did pretty good work but the work was slow. I felt like he needed more help to get the work done in a timely manner. The overall experience was good but it just wasn't quite as professional as I would have liked. I was in the wrong just as much as he was, work was good, but he just bit off more than he could chew.