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A Clean Sweep LLC

House Cleaning, Window Cleaning, Home and Garage Organization

Reviews

4.112 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
17%
3
0%
2
25%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
4.2
professionalism
4.1
responsiveness
4.5
punctuality
4.4
Showing 1-12 of 12 reviews

Lauren G.
11/2017
5.0
house cleaning
  + -1 more
They are WONDERFUL! Selena is great at keeping up with communications and they do such a great job with the condo. Everything is always spotless and they just go above and beyond the call of duty when it comes to keeping abreast of any issues. We love them!
Description of Work: Selena and her crew have been cleaning our condo for AirBnB guests for the last several months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

JW W.
11/2016
5.0
house cleaning
  + -1 more
Their cleaning crews are professional, on time and the quoted price is the price on the invoice. They have never let us down. You would do well to hire this company to clean for you.
Description of Work: A Clean Sweep has done both residential and commercial cleaning for our real estate company for the past several years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Joyce W.
10/2015
2.0
house cleaning, window cleaning
  + 0 more
Initially, the staff showed up late in my drive way and then sat in their cars smoking cigarettes for about half an hour until their boss came onto the scene. The "boss" was reportedly bringing their cleaning supplies. When the contractor entered my home it was clear that the boss was not going to remain on scene and was anxious to leave the work site quickly after dropping off the supplies for the two-person crew to use. As I walked around my home to explain which areas needed to be cleaned and explained the term "deep cleaning" to the crew their attention was not focused on any instructions. During the 2-hour cleaning routine one of the crew members damaged a window blind and then fabricated a story as how the incident occurred. When the crew left, this member did not inform the supervisor of the damage even though I had instructed then to do so. I had to follow up afterwards with the supervisor and inform her of the damage. It took approx. two weeks for the blind to be delivered to my home. I had to replace the blind in the window myself. As the crew was leaving my home I asked if they had swept under my living room couches. Their reply was "negative." I had to asked them to perform that task. I also had to repeatedly ask crew members to dust certain pieces of furniture.
Description of Work: Contracted for house cleaning service

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$200

Melissa R.
07/2014
5.0
house cleaning, window cleaning
  + 0 more
.
Description of Work: Michelle, an employee of A Clean Sweep, comes to my home every two weeks to clean. She does a fabulous job and communicates with me very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Melissa R.
07/2014
2.0
window cleaning
  + -1 more
.
Description of Work: They cleaned the house I was moving out of and the house I was moving into. Neither job was done to my satisfaction. They came and re-cleaned the new house and it was OK (but not great.) the old house was never cleaned properly even after I went by and personally pointed out the things they had left undone or half done. Lastly, I was shocked when the owner asked for over twice the agreed upon price before the job was even finished. Very unprofessional. I do not recommend this cleaning service.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$600

Jaclyn A.
06/2012
2.0
house cleaning, window cleaning
  + 0 more
It was the weirdest experience ever. When I first called, they told me what their services were and what it included which was everything and when she did get here I gave her a short tour of the house and pointed out certain things that kind of accumulate dirt over time; things that I did not really want to do like window ledges and windows. I did not tell her item by item. They split my house between them and one of the girls was great, she did the back of my house. Then the other girl did the front of my house, she was awful and there was still dirt and stuff everywhere. She hadn't wiped down the corners. There were a lot of things that she missed. She made me want to do it myself. She got a lot of general stuff right but there is a lot that she missed. One of the girls who came was nice and did anything that I asked her to do. She just did what she was supposed to do. But the other girl messed everything up for both of them. The price was fine. I called them and they came 4 or 5 days later. The kicker is that she gave me her personal number to call her in to do the cleaning, I guess to go around her employer or more money, it was very unprofessional. It really put me off. I tried to call the company and left a message, they never ever called me back. I just never used them again. I would never ever use them again.
Description of Work: I used the services of A Clean Sweep LLC for housecleaning services. They were two of them here for 4 hours. They did general cleaning and straightening. She did not wipe any windows down, she did not clean the counter tops, she did not clean out my fridge. I have a lot of little ledges and things like that and she did not get any of the tiny detail cleaning which is what I really meant for her.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0

$200

wendell W.
04/2012
5.0
house cleaning, window cleaning
  + 0 more
The house has NEVER looked this good, even when we bought it. They worked their butts off the entire time. There was no downtime, except for a very short lunch, which they subtracted from the hourly price. The price was a little more than I thought it would be, but that's because I didn't think it would take so long to clean the house. They REALLY CLEANED, so that's why it took so long. They didn't do a typical cleaning like most people do to their homes. They got down and dirty, literally. I would use them again, if I ever needed help again. If my house doesn't sell within a few months, I will probably call them back for a touch up.
Description of Work: Three ladies arrived to clean the inside of our whole house, since we just put our house on the market. Everyone was on time. They cleaned the house from top to bottom. Cleaned 2.5 bathrooms, parts of 3 bedrooms (as I asked), but cleaned entire Master bedroom (as instructed), cleaned all light fixtures, blinds, mirrors, glossy ceramic floors, entire refrigerator (inside & out), oven, stove, counters, all tables, front porch, vacuumed, swept floors, washed all bathroom rugs/towels, unloaded dishwasher, dusted entire house (including ceiling fans), shampooed 2 bedrooms. They organized items after they cleaned each area. I know they did more than what is listed here, but this is all I can think of at the moment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Kelly K.
03/2011
4.0
house cleaning
  + -1 more
Overall it went great. My only issue was that the price I paid was $40 more than I was told. I understand estimates aren't always accurate. But that was a bit much for an empty house. But the people that cleaned were awesome!
Description of Work: They came out at the appointed time, and did a GREAT job on the house. Not a speck of dust to be found. They cleaned both bathrooms perfectly, as well as everything in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Laura V.
12/2010
5.0
house cleaning
  + -1 more
I received a deep clean as a christmas gift from my mom. 2 ladies arrived promptly at 8am. I went out and ran my errands and came home to a wonderful organized and tidy home. I have 3 girls and work full time, so i don't often have the time to do the dirty work. i was pleasantly surprised at the speed and quality of the work. i would definitely recommend A Clean Sweep to anyone looking for quality cleaning. They even cleaned and organized my fridge!! :)
Description of Work: floors (wood,tile and carpet), kitchen counters, stove, dishes, tables, beds, windows, blinds, baseboards, bathrooms, organization, etc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

lisa S.
10/2009
5.0
house cleaning, home & garage organization
  + 0 more
Well I guess I have already sort of done that huh? Oh well, it went very well overall, there were a few little hitches with employees and some who were in training and not as experienced as needed but overall they got the job done.
Description of Work: I chose this company to hire for a large job of housecleaning/organizing my home, after interviewing several other local companies, the owner just seemed to be together and capable, professional but personable and of all the others seemed enthused and sure to tackle what had become such an overwhelming nightmare for me as I had been ill for several years now and slowly but surely my home reflected that, disorganized in complete disarray, cluttered and dusty. I knew it would have to be someone I was compatable with and who would have very good problem solving skills and who would handle my situation with care, compassion and understanding as it was very hard to allow them into my home, strangers, in the embarressing condition it was in. They were in fact not the least expensive but the best for the job and do not regret my decision to hire them. They began on a Monday, finished on Friday of that week, it did take longer than was initially discussed however I understood that, was a big job, one entire room of mine had become a store all, catch all for everything under the sun, boxes to the ceiling were taken outside to my back patio, the room was cleared in a short time and sorting had begun on my patio, had not seen the floor of that room in years I know! ha! My laundry room was almost as bad and major tossing and sorting. The owner ended up bringing more workers in to help, one worker was a no show in the beginning which was a problem but she handled it to the best of her ability and got replacements, this would be soooo long if I tried to explain all that they did in detail but they did what had been impossible for me, cleaned up my home again and put things in their place, found places for things that had no place, organized my pantry, cabinets, art things, holiday decorations, everything, what a job it was, really, gave me the greatest gift of peace in my life, the shape my home was in really was weighing me down and I cannot begin to express the difference they made to me. As I said I could not begin to explain in detail all that was done but the pictures will be self explanatory, thank you clean sweep!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,200

DARLENE W.
10/2009
4.0
house cleaning
  + -1 more
I called on Tuesday and scheduled a Wednesday cleaning for 10:00 a.m. The person on the phone promptly scheduled 2 workers. On Wednesday, one worker called and could not find the house because she had been given wrong house number, but still showed up a few minutes before 10:00. This worker stayed on the phone back and forth with the business owner describing the job, while another worker continued to call worker #1 to find the house. Her directions took her to a completely wrong part of town. Worker # 2 showed up late and left early because of a court date. Owner showed up at the end to collect the money. Worker #1 was hard worker, speedy but thorough. Worker #2 worked but was a bit slower. I had to remind workers to dust move items to dust underneath, and to move items to wipe down countertops. Today I have spent time dusting and vacuuming underneath furniture that was not moved or cleaned underneath. Some areas were not cleaned at all. Master bathroom toilet was not cleaned, even though overall the bathroom was thoroughly cleaned. Worker #2 had not been trained by company and worker #1 was training her. Owner described worker #2 as a past supervisor of cleaning at a casino, but when I questioned her, she said she had worked in the cafe at the casino and then in another establishment that sounded like a bar. Really, because I worked alongside them, they did an overall good job and I would use this company again requesting worker #1 and another person she was used to working with. I would definitely supervise the work. Owner offered for workers to stay longer at additional cost, but I had appointments and could not stay with them.
Description of Work: Housecleaning for interior, vacuuming, mopping, dusting entire house, cleaning bathrooms, folding a small load of laundry, wiping down countertops and appliances in kitchen.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$175

Sue C.
10/2009
5.0
house cleaning
  + -1 more
My only complaint was that they arrived 35 minutes late, with no phone call! I was, in fact, so angry by that time that I had given them until 45 mins, at which point I was going to call and cancel. But they did arrive. They took a quick tour of the house, I showed them what I wanted done, and how, and they brought in their supplies and set to work. They worked straight through without a break and did a fine job. They followed directions very well. They tackled some problem areas with skill and experience. When they were done, they offered me a "walk through" and I was very pleased. They worked hard and did a great job!
Description of Work: I hired 2 young ladies for 4 hours to do a "deep clean" of my house. They scrubbed floors, cleaned the bathrooms and ceiling fans, vacuumed, dusted, cleaned the stovetop, and would willingly have cleaned the refrigerator if they hadn't run out of time. We'll get that next time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

    Contact information

    PO Box 1237, Saucier, MS 39574

    www.acleansweepms.com

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Window Cleaning,
    Home and Garage Organization

    FAQ

    A Clean Sweep LLC is currently rated 4.1 overall out of 5.

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    No, A Clean Sweep LLC does not offer free project estimates.
    No, A Clean Sweep LLC does not offer eco-friendly accreditations.
    No, A Clean Sweep LLC does not offer a senior discount.
    No, A Clean Sweep LLC does not offer emergency services.
    No, A Clean Sweep LLC does not offer warranties.

    Contact information

    PO Box 1237, Saucier, MS 39574

    www.acleansweepms.com

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM