Called location, they instantly put me on hold, came back and asked what they could help with, I told the lady I was looking for commercial glass felt. She attempted to put me on hold, but hung up on me. I called back and asked again, got put on hold as soon as she answered, when she came back i stated she hung up o me and she began to argue with me, she then transfered me to Jason's voice mail, I left a message and never got a reply from him either. It became quite apparent to me that they didn't need my business! I will never shop here again.
Description of Work: Commercial door repair attempt.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
SUSANNE T.
07/2016
5.0
glass repair
 + -1 more
unknown
Description of Work: They installed a new windshield. Fast service, reasonable price. Very satisfied.
Rating Category
Rating out of 5
Yes, I recommend this pro
Marvin D J.
02/2016
5.0
glass repair
 + -1 more
unknown
Description of Work: Great price. Good service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$18
shirley T.
02/2015
5.0
glass repair
 + -1 more
unknown
Description of Work: Replced shattered half of a double-paned glass sliding door,cleaned and polished same.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$311
Rick F.
02/2015
5.0
glass repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Garry L.
11/2014
5.0
glass repair
 + -1 more
The Venable Glass Representative (Charlie Phillips) showed up when he said he would, was knowledgabe, reinstalled the glass shower in a professional manor and my wife and I were happy people for the first time in 2 weeks. We had been waiting on another glass installer who had been referred and setup by the Tileman for 2 weeks who would not return our calls and was not here when he said he would be here. I am very appreciate and thankful to Venable Glass and Charlie Phillips.
Description of Work: Reinstalled a 3 sided Shower Glass in Master Bath after Glass was removed for Shower tile repair and replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160.5
Ricky B.
05/2014
4.0
glass repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Phyllis B.
04/2014
5.0
glass repair
 + -1 more
It went very well. They just did a good job and did it quickly.
Description of Work: I used Venable Glass Service for glass.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen H.
02/2014
5.0
glass repair
 + -1 more
If I paid anything it was such a small amount I don't remember what it was.
Description of Work: I have had full windshields replaced there on several occasions and they work well with my insurance carrier-all I would pay was my deductible. My most recent visit was to have a rock chip repaired in my windshield, they made this repair and I have not had any problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julie E.
09/2013
5.0
glass repair
 + -1 more
I have used Venable Glass twice in the last two years or so to replace windshield on my car. I have been pleased. They quickly ordered and got my windshield. Took about thirty minutes to replace it. We are vexed by constant road construction and gravel trucks, so I fully expect to have to use them again. Their price was less than another company, so again pleased.
Description of Work: Replaced windshield
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
John W.
10/2012
4.0
glass repair
 + -1 more
See above
Description of Work: I recently noticed a ding in the windshield of my new Honda Accord Crosstour and contacted my insurance company (State Farm) about my coverage ($500 deductible). As I didn't want to replace the windshield I asked for recommendations and was told that Venable Glass did most of their claim work. I went to Venable for an estimate, and, after inspecting the windshield, the technician described his recommendation and gave me an estimate of $40.66. As it was about 4:30pm I asked about making an appointment to come back and was told they could do it immediately if I wasn't pressed for time. I agreed, and during the wait spoke with the staff about cost for a windshield replacement, just to get an idea of how they operated. In this exchange I found out Venable did all the windshield work for the dealer who sold me the car (Patty Peck Honda) and if I wanted a new windshield they would: a) order and install an affordable aftermarket replacement; b) order and install a genuine Honda windshield; c) install a Honda windshield I provided for $100. The repair took 10 minutes, slightly improved the appearance of the ding and (more importantly) guaranteed it wouldn't grow into a dangerous and unsightly crack. The staff was friendly and courteous and I even bought a can of their own brand of windshield cleaner ($2.94). Venable Glass is a locally owned and operated family business that has been in the Jackson area for many years and is well-known for their experience, quality and professional service. Based on this visit, I know where I'm headed if I need to get a new windshield, and would recommend them to anyone considering windshield repair shops in the Jackson-Ridgeland-Madison area.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$40.66
Carol G M.
05/2012
4.0
glass repair
 + -1 more
Everything went very well except that I was told it would take 60-90 minutes to complete. Actual time required was 6 hours. Discrepancy was caused by clerk not knowing my type of truck required significant interior materials removal/replacement not required on most vehicles. Timeline was corrected when I called to inquire if ready. Explanation (by a different clerk) was understandable and she was most apologetic about my receiving initial incorrect information. This was not a problem for me as I was not pressed for time.Work appears very good and no glass shards from previous window were found anywhere. I was given instruction for taking care of window for first 24 hours both verbally and on invoice.Price was excellent and less than I expected.Overall, I was very pleased with their work/price and would recommend them to my friends.
Description of Work: Replaced rear window glass in 2010 Ford F-150 Crew Cab.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Glass and Mirrors
FAQ
VENABLE GLASS SVC is currently rated 4.6 overall out of 5.
No, VENABLE GLASS SVC does not offer free project estimates.
No, VENABLE GLASS SVC does not offer eco-friendly accreditations.
No, VENABLE GLASS SVC does not offer a senior discount.
No, VENABLE GLASS SVC does not offer emergency services.