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Arrow Remodeling, Inc

Handyman Services, General Remodeling, Kitchen and Bath Remodeling

About us

Locally owned business

Business highlights

29 years of trusted experience

Services we offer

Large & Small Residential & Commercial general handyman jobs, remodeling & repair: tile, flooring, painting, roof repair, lighting & Home sale inspection list repairs.


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.97 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
0%
3
29%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-7 of 7 reviews

Cami B.
03/2016
5.0
handyman service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thad B.
08/2015
3.0
handyman service
  + -1 more
unknown
Description of Work: This individual came out to look at the work and give me an estimate; when he came he told me he would be going on vacation. I said great! Because I feel everybody need a vacation every once in awhile. I thought he would send me the estimate prior to leaving for vacation but he did not; by the time he returned from vacation, I had given the job to somebody else. He left word for me, if I wanted the estimate to contact him. Like I said I had given the job to somebody else so I did not call him. When he arrive to review the work for an estimate he was very friendly, and professional as well as knowledgeable--just no follow-thru.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Arrow Remodeling, Inc
Yes, we did not provide an estimate due to the timing issue with the vacation. However, the customer was informed of the vacation plans when we met on a Friday (three days before the vacation on Tuesday). Also, we were aware the customer was obtaining other estimates. We did follow up with a call immediately after the vacation to verify if a written estimate was still needed and were informed he had the work completed by another company.

Al B.
08/2015
5.0
handyman service, remodeling
  + 0 more
Completely professional and thorough. Right on time when they said they would be here. Appreciated their good advice on what needed further attention and what did not. Would definitely use again and recommend.
Description of Work: Replaced rotted exterior wood trim and painted to match existing. Unstuck painted shut windows. Repaired sticking kitchen drawer. Found other areas of exterior trim that needed replacing (which I appreciated) as well as checking some areas that did not need work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Angela M.
04/2015
5.0
handyman service
  + -1 more
it went well. They come when they say they are coming and they do what they say they will do. They are a very nice company and very polite.
Description of Work: He removed and replaced some rotten wood. He fixed the front door gap. He fixed the garage door trim. He did something to prevent the toilet from rocking in my son's bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Bill D.
03/2015
5.0
handyman service, remodeling
  + 0 more
The best summary of my experience with Arrow Remodeling is one word ? Professional. I had badly damaged soffit and fascia boards on the rear of my home and I knew it would have unknown damage behind these areas. Kevin with Arrow looked over everything and advised that due to the hidden damage, he could not give me a firm quote but to expect at least two days labor/materials and possibly part of a third day. Based on the information given, I expected the work to be about $3,000. I contacted two other companies for quotes and one said it would cost anywhere from $1500 to $4,500 but this guy did not even own a ladder to get on the roof. The other said, ?We will just have to see when it is over. There is no way to even predict a price.? I hired Arrow and it took two and a half days to complete the work. They kept me informed by phone throughout the work and explained all problems that they uncovered and gave me options of repairing them. The carpentry, painting, and cleanup were all handled very well and they provided very good advice on some other things that will need attention in the near future. The workers were timely and I am extremely pleased with the overall experience. I realize that when repairing a 55 year old home the owner should expect the unexpected, but the information provided by Arrow made the decisions much easier. This city has many ?contractors? with signs on their vehicles that say things like, ?we do all kinds of interior and exterior repairs? but Arrow is the real deal. Yes ? you will pay but you will also receive a quality product and professional work. I wouldn?t hesitate to use this group again.
Description of Work: Repaired damaged soffit, fascia, hidden damage, replaced metal roof over the specific area and painted selected areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Nathaniel L.
10/2014
3.0
handyman service
  + -1 more
unknown
Description of Work: Replaced 6 glass windows, painted trim of 12 windows, removed 2 weather damaged decorative exterior wooden shutters. |Long delay in start date - story changed over time. |Ad hoc scheduling of workers who were, without notification, ordered to other jobs. On the first day only 2 windows, out of potential 13, were replaced in a time period of 4 hours by a 3-man work crew! They were ordered to another job without prior notice or consultation. |Invoice submitted before work was completed had many gross ERRORS! Included billing for bathroom work done for another customer and serious inflation of time spent on the job. Billing office was unhelpful and argumentative. Owner was ornery and condescending when approached for redress. |Work crews were friendly, courteous, and professional. Quality of work done and clean up were both above average.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$2,500

Response from Arrow Remodeling, Inc
Delays on this job were due to two reasons: the weather and the owner supplied windows. On the original scheduled dates for this job, we had rain and the threat of rain. Rather than reschedule the whole project to a later date, the work was scheduled around other scheduled jobs on our calendar. In hindsight, trying to keep the customer happy backfired and we should have delayed the start of the project until it could be completed on continuous days. As for the windows, they were purchased by the owner prior to our accepting the job. We had absolutely no input on the selection and measurements of the replacement windows. The windows selected were not the appropriate ones for the job so time was spent working with the supplier to ensure the windows could be installed properly. The gross billing error was a $125 charge to the wrong customer. It was a simple billing mistake and was removed as soon as it was noticed. Ultimately the billing dispute was a result of the customer’s misunderstanding that billed time is not limited to time when the worker is swinging the hammer. Billed time can also include: setting up and cleaning up, putting tools in the truck, picking up materials for the job from various locations, discussing the job with the homeowner in the driveway, discussing the windows with supplier. We have GPS on the company vehicles to help track time and can tell when a worker is on site or offsite and where they are when offsite.

Ryan S.
03/2014
5.0
handyman service
  + -1 more
I initially called to have a leaking bathtub faucet repaired. After Kevin came to assess the problem I also showed him some gutters that had come loose. He sent me an estimate later that day and we agreed on a time for the repairs to be done. Parts were replaced and all repairs were completed by mid morning. I was very pleased with the service and have since recommended Arrow Remodeling to others.
Description of Work: Repaired gutters and repaired a leaking bathtub faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

    Contact information

    310 Hawthorne Circle, Ridgeland, MS 39157

    www.arrowremodeling.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 AM
    Tuesday:
    8:00 AM - 4:30 AM
    Wednesday:
    8:00 AM - 4:30 AM
    Thursday:
    8:00 AM - 4:30 AM
    Friday:
    8:00 AM - 4:30 AM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Handyman Services,
    General Remodeling,
    Kitchen and Bath Remodeling

    FAQ

    Arrow Remodeling, Inc is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 AM

    Tuesday: 8:00 AM - 4:30 AM

    Wednesday: 8:00 AM - 4:30 AM

    Thursday: 8:00 AM - 4:30 AM

    Friday: 8:00 AM - 4:30 AM

    Saturday: Closed

    Arrow Remodeling, Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
    No, Arrow Remodeling, Inc does not offer free project estimates.
    No, Arrow Remodeling, Inc does not offer eco-friendly accreditations.
    No, Arrow Remodeling, Inc does not offer a senior discount.
    No, Arrow Remodeling, Inc does not offer emergency services.
    No, Arrow Remodeling, Inc does not offer warranties.
    Arrow Remodeling, Inc offers the following services: Large & Small Residential & Commercial general handyman jobs, remodeling & repair: tile, flooring, painting, roof repair, lighting & Home sale inspection list repairs.

    Contact information

    310 Hawthorne Circle, Ridgeland, MS 39157

    www.arrowremodeling.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 AM
    Tuesday:
    8:00 AM - 4:30 AM
    Wednesday:
    8:00 AM - 4:30 AM
    Thursday:
    8:00 AM - 4:30 AM
    Friday:
    8:00 AM - 4:30 AM
    Saturday:
    Closed