After several calls, I finally got an appointment. They never showed up.
Description of Work: Refrigerator serviced. Ice maker needed to be replaced.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Janis C.
07/2016
1.0
appliance repair
 + -1 more
After many attempts to contact the owner, I got an appointment. No one showed up for the scheduled appointment.
Description of Work: SubZero Refrigerator serviced/ replace ice maker in freezer
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$450
Rigdon F.
06/2016
1.0
appliance repair
 + -1 more
unknown
Description of Work: They would never return my calls. I called numerous times to no avail. I would never recommend them to anyone.
Rating Category
Rating out of 5
responsiveness
1.0
Ken O.
01/2016
5.0
appliance repair
 + -1 more
Arrived promptly and finished the repairs in 50 minutes. Very professional and efficient. Will contact again for future repairs.
Description of Work: Repaired blown fuse and replaced heating element for Whirlpool oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$287
Glenn W.
10/2015
5.0
appliance repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth T.
10/2014
5.0
appliance repair
 + -1 more
It went great. He also fixed the ice maker!
Description of Work: Fixed the dishwasher. Answered promptly,came found the problem obtained the part and fixed it easily. Very friendly. In June his son fixed the dryer and provided the same excellent service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235.35
Carolyn C.
07/2014
1.0
appliance repair
 + -1 more
He did not perform any work for me.
Description of Work: My daughter had used him before and highly recommended him. I called him 4 times with no return call. He finally 3 times but he never returned my call to let me know he was otherwise occupied. He finally called back 3 days later and said his truck had broken down but he would be here after the weekend. After the weekend passed. he called and said he would be here shortly but he never showed and I have heard nothing further. I am presently looking for another repair service and would recommend that you do the same.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Margaret G.
05/2014
1.0
appliance repair
 + -1 more
unknown
Description of Work: Owner of business came out, looked at refrigerator, said I needed a new fan motor which should take about a week. That was 3 weeks ago. I left a voice mail to check on the status, but that was well over a week ago, and no returned phone call. Very unprofessional!!
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
$170
Linda B.
05/2014
3.0
appliance repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Danny C.
04/2014
5.0
appliance repair
 + -1 more
He showed up on the same day that we called. It was late in the afternoon. The fan had gone out on the fridge. He had to order the part and he got it 2 days later and made the repair. We have used them in the past and will use them in the future.
Description of Work: Replace a fan on a refridgerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
George Weaver J.
11/2013
5.0
appliance repair
 + -1 more
JW was extremely professional. Worked around my schedule because I was having other work done at my house. He came on time along with his assistant. He checked every possible thing with our refrigerator and freezer. He could not find a problem. He did offer us some suggestions about moving some items to uncover some vents. Everything has been working fine. He charged us NOTHING since he couldn't find anything. I did offer to pay, but he told me not to worry about it - just consider them again next time. What more could you possibly ask for???
Description of Work: JW came to check a refrigerator that was making odd noises and we didn't think was cooling properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marcus M.
10/2013
5.0
appliance repair
 + -1 more
I have had Appliance Specialists out twice once for a refrigerator and another for a washing machine. Both times they arrived on time and repaired the unit that day. Both of the guys were courteous and very professional. Would definitely use again.
Description of Work: Replaced a line in washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Gina W.
03/2013
5.0
appliance repair
 + -1 more
Great
Description of Work: Dryer needed new sensor and other parts.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
James B.
02/2012
5.0
appliance repair
 + -1 more
I thought it was pretty good that they actually fixed it and then showed her how to fix it in the future so they wouldn't have to be called back out. I would use them again if needed.
Description of Work: I used Appliance Specialists to do some appliance work. We had a clothes dryer that had gone out. They came out and fixed it and also showed my wife that one of the issues was a buildup of lint underneath the lint trap. They showed her how to fix it in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Rosemary P.
01/2012
1.0
appliance repair
 + -1 more
Not well.
Description of Work: I had made arrangements for someone with this company to come to my house Tuesday afternoon 12/24/12. No one ever showed up. I've tried contacting them today 12/25/12 but have not had a response. I'm not having a good experience with this company.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
tom M.
10/2011
5.0
appliance repair, small appliance repair
 + 0 more
Dryer was acting erratic. He told me several things to check before he made a service call. When those checked ok, he came and found the problem (computer sensor), got the part and replaced it the next day. Excellent service and price.
Description of Work: Company provided repair on my dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
sharon L.
07/2011
5.0
appliance repair
 + -1 more
Doing business with this company was a pleasure! I cannot say enough good things about the service!
Description of Work: I have used this company several times before--once for my washer, stove, refrigerator and dishwasher. My most recent use was with the replacement of my dishwasher. That's what prompted me to write a report. I've been delighted every single time with the work done and can't believe I haven't recommended them before now. J.W. Hames is THE BEST!!! He is extremely knowledgeable about all appliances. I trust him fully and he's never steered me wrong. When I had to replace worn-out appliances, he gave me great recommendations on the replacements and even picked them up for me and installed them. He comes when he says he will and is very personable. I will always use him for all my appliance needs. I just wish he fixed other pieces of equipment.
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*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
APPLIANCE SPECIALISTS is currently rated 4.2 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
APPLIANCE SPECIALISTS accepts the following forms of payment: Check
No, APPLIANCE SPECIALISTS does not offer free project estimates.
No, APPLIANCE SPECIALISTS does not offer eco-friendly accreditations.
No, APPLIANCE SPECIALISTS does not offer a senior discount.
No, APPLIANCE SPECIALISTS does not offer emergency services.
No, APPLIANCE SPECIALISTS does not offer warranties.
APPLIANCE SPECIALISTS offers the following services: Repair major household appliances.