CAPTURE SECURITY LLC

They were wonderful!!! The salesman was very professional and worked to get us all the features we wanted. We got the basic system with smoke detectors, glass break detector and keyfobs like you use to unlock your car. I dont have a home phone so they installed a cellular unit in it. My monthly monitoring bill is 1/2 the price of the other companies. I will definately recommend Capture Security to everyone.

How did it go? AWFUL BAD AWFUL QUICK! We were told this was the ONLY company we could use in the subdivision we were renting in. We met with the principals, and they were prompt BEFORE they got paid. They installed a system you can buy new off of eBay. It had no touch screen or anything other than arm and disarm. We informed them at the initial meeting that we did not have a copper phone line run into the building. They assured us that they could work with VOIP that WAS installed and operational. They installed all the items that we asked for and made them work. It was the end of the day, and they then asked for final payment. I went and got cash from the bank, since our new address checks had not arrived yet. They marked the invoice paid and drove off. LAST TIME WE HEARD FROM THEM! They claimed that they would be back the next day to crawl under the home and run the wire for the phone line connection to where the VOIP router was. Never came! We called, they said it was too wet under the house and they would come the next week. NEVER came again! We called several times and they never answered or returned the calls. We had the manager call them, same story, no return calls. So we paid 500 for an alarm that went WOOOO WOOOO if someone broken, NO police, no monitoring, NOTHING! We were burned and have nothing to show for it. And to make it worse, they claim to be police officers in Petal. I thought stealing was a crime! Unless you want to get snookered, stay away! To end the story, we went with APX Alarm! Awesome choice, it was cellular, touch screen and I can arm/disarm from the internet/phone. I can also control our thermostats... WAAAAAAY Better company! Sad, you try to give local business the opportunity to grow and make money in the community, and then some prove why you need to pay more and get the giant company to serve you. If I ran my business in this fashion, I would be on un employment by now.