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A 24 Hour Door Service

Garage Doors, Doors

About us

We are a small business in the garage door and entry door industry. We accept cash, checks, credit cards, and invoice upon prior arrangements. We also offer a 5% discount to seniors.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

We are a 24 hour garage door and entry door company. From simple repairs to complete replacments.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
33%
2
0%
1
33%


Rating CategoryRating out of 5
quality
2.5
value
2.0
professionalism
1.0
responsiveness
2.5
punctuality
4.0
Showing 1-3 of 3 reviews

Glenn H.
09/2024
5.0
garage doors, doors
  + 0 more
John, Robbie and the entire crew all do a fantastic job taking care of any problem that I may have, from entry doors on commercial buildings to garage doors and openers, the job they do and the service that they have provide for over a decade to me cannot be beat.
Description of Work: installed and repaired numerous doors and openers.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael C.
10/2012
1.0
garage doors
  + -1 more
The receipt the repairman left my wife ( I was at work) was unreadable. I emailed the owner the next day to ask for a legible copy. Got no reply. I called a few days later and spoke with the manager. "He forgot and would get to it". 5 weeks later,nothing. I called again and basically got cussed out. I hung up. I won't listen to such poor behavior. I am supposed to be the customer and shouldn't have to ask for service 3 times.
Description of Work: The receipt the repairman left my wife ( I was at work) was unreadable. I emailed the owner the next day to ask for a legible copy. Got no reply. I called a few days later and spoke with the manager. "He forgot and would get to it". 5 weeks later,nothing. I called again and basically got cussed out. I hung up. I won't listen to such poor behavior. I am supposed to be the customer and shouldn't have to ask for service 3 times.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$185

Response from A 24 Hour Door Service
Some people just like to be difficult. I can read his receipt just fine, if it was a problem reading it he should have mentioned it then. His job was done properly in a timely and friendly manner. He was the person that called and threatened me over a receipt. I simply told him not to talk to me like that and have a good day.

Sharon S.
09/2012
3.0
garage doors
  + -1 more
On the second visit, they wanted to charge me $85, but I explained they hadn't fixed if properly the first time. The worker called his manager and they took $20 off the cost. I paid them for the screw, then called the office and explained I was not satisfied because I had to pay them again after they didn't fix the issue the first time. The man I spoke with was rude and told me to use someone else if I needed service in the future.
Description of Work: I had them come out September 1st to tighten a spring on our older garage door. They came out, tightened the spring for $95 and everything seemed fine. A few days later, the door would go up fine, with a little noise, but would stick about 6" from the ground going down. I called them back and they sent someone back out replace a screw.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0

$160

Response from A 24 Hour Door Service
This is very simple. She had two unrelated issues 4 days apart. It happens sometimes but i can not lose money due to someone elses misfortunes. I did reduce the service call by 20.00 but we can not go out for free. Job was done properly both times...

    Contact information

    P. O. Box 54751, Pearl, MS 39288


    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors,
    Doors

    FAQ

    A 24 Hour Door Service is currently rated 3 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    A 24 Hour Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, A 24 Hour Door Service offers free project estimates.
    Yes, A 24 Hour Door Service offers eco-friendly accreditations.
    No, A 24 Hour Door Service does not offer a senior discount.
    Yes, A 24 Hour Door Service offers emergency services.
    Yes, A 24 Hour Door Service offers warranties.
    A 24 Hour Door Service offers the following services: We are a 24 hour garage door and entry door company. From simple repairs to complete replacments.

    Contact information

    P. O. Box 54751, Pearl, MS 39288


    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM