Turf Masters Lawn Care LLC

unknown

I needed some yard work done now and, if it worked out, I wanted to have them do landscaping work in my yard on a weekly basis. Turf Masters has an impressive website and testimonials. I called once and possibly twice and never received a call back.

Call and never and said he was going to give me an estimate; however never call back

I called a while ago to get a new lawncare company. The company that was cutting my grass just quit. My grass hasn't been cut in four weeks, so when I called Turf Masters I told them that it was urgent. The next day a man called me back and said he would be at my house Sat afternoon. I canceled my plans. He never showed up or called. So Monday I called the office. A woman answered and said he didn't come Sat because of the flooding and that he would be there that day. He never came. I will not call again.

The price included everything except for plants when I do different plantings. Their pricing is reasonable. They are very professional. They pay attention and do what they say they are going to do. There are people who could do it cheaper but I don't think it would look as good. They are detail oriented. I would rather pay more and get their level of performance.

They are very professional and responsive. I would recommend them to anyone.

They started in mid January and it is now the end of July. The weekly price is a guess because I pay monthly. I have enjoyed working with them and have no complaints. Our yard looks better than it did last year when another company was doing it. They are great!

Left 2 messages with secretary and placed an email though their website to no avail. There was absolutly no response what so ever. If this is an example of their professionalism I definitly do not want to use them.

I contacted Turf Masters and set up an appointment for someone to come out and look at my property to give me an estimate. Well the day the appointment was set up for no one showed up, so I made a phone call and the landscaper apologized and told me they were really busy the day I called and then he went on vacation and forgot to put it in the books...OK? So we set up another appointment same thing, he forgot. So after 3 no shows and countless excuses I decided to let others know about my experience so no one else has to waste their valuable time on such an unprofessional landscaping company.