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A Touch Of Class Cleaning Service

House Cleaning

About us

A Touch Of Class Cleaning Service

Business highlights

29 years of trusted experience

Services we offer

House Cleaning,Building Cleaners-Interior,Maid & Butler Services,House Cleaning

Reviews

1.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
33%
2
0%
1
67%


Rating CategoryRating out of 5
quality
1.7
value
2.0
professionalism
1.7
responsiveness
1.7
punctuality
2.3
Showing 1-3 of 3 reviews

Francyne R.
04/2018
1.0
house cleaning
  + -1 more
I paid for an Angie's List deal to try out new cleaners with the hope of hiring a company for regular service. This company gave conflicting dates / day when trying to initially schedule and conveniently responded after the fact so no services were performed. They also have never responded to voice messages. They took the money for the deal but three years later have yet to perform the services even with Angie's List informed me that they interacted with the provided; a fact that she denies. Two profiles exist for the same cleaner - the name on this company is the name of the woman that initially responded to my scheduling. She has responded to a BBB response but still never responded to me or to the realtor who contacted her after the complaint was filed.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$59

Francyne R.
09/2017
1.0
house cleaning
  + -1 more
Horribly. They have never responded to voice mails and have waited months to respond to emails.
Description of Work: I paid for an Angie's List deal to try out new cleaners with the hope of hiring a company for regular service. This company gave conflicting dates / day when trying to initially schedule and conveniently responded after the fact so no services were performed. They also have never responded to voice messages. They took the money for the deal but three years later have yet to perform the services even with Angie's List intervention.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Marijo S.
06/2017
3.0
house cleaning
  + -1 more
I have used this service for several years, and until recently, they were fine. The last two cleanings, I asked for my blinds and baseboards to be cleaned, and neither were cleaned during either visit. I could still see cat hair on the baseboards and dust on the blinds. Also, for the last cleaning, I asked that several pieces of upholstery be vacuumed, and this was not done either. I informed the owner, Cynthia, about these problems, and even though she knew I was not satisfied, she charged me an extra fee for deep cleaning after the first visit, and offerred no discount for the last visit in which the upholstery was not vacuumed. I am now using another Angie's List cleaning service.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$105

    Contact information

    3730 Buck Run Dr, Olive Branch, MS 38654

    http://atoccleaning.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    A Touch Of Class Cleaning Service is currently rated 1.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: Closed

    No, A Touch Of Class Cleaning Service does not offer free project estimates.
    No, A Touch Of Class Cleaning Service does not offer eco-friendly accreditations.
    No, A Touch Of Class Cleaning Service does not offer a senior discount.
    No, A Touch Of Class Cleaning Service does not offer emergency services.
    No, A Touch Of Class Cleaning Service does not offer warranties.
    A Touch Of Class Cleaning Service offers the following services: House Cleaning,Building Cleaners-Interior,Maid & Butler Services,House Cleaning

    Contact information

    3730 Buck Run Dr, Olive Branch, MS 38654

    http://atoccleaning.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed