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Kelly's Appliance Sales & Service

Appliance Repair, Dryer Vent Cleaning, Misting systems,

About us

REPAIRS ON MOST MAKES & MODELS PARTS AVAILABLE REFRIGERATORS, WASHERS DRYERS, DISHWASHERS. VACUUMS, STEAM CLEANERS, SMALL APPLIANCE, LAMPS, SHAVERS, AIR CONDITIONING HEATING, BOATING APPLIANCES AND A/C.

Business highlights

40 years of trusted experience

Services we offer

REPAIRS ON MOST MAKES & MODELS PARTS AVAILABLE REFRIGERATORS, WASHERS DRYERS, DISHWASHERS. VACUUMS, STEAM CLEANERS, SMALL APPLIANCE, LAMPS, SHAVERS, AIR CONDITIONING HEATING, BOATING APPLIANCES AND A/C.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

2.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
0%
3
0%
2
0%
1
75%


Rating CategoryRating out of 5
quality
2.3
value
2.5
professionalism
2.4
responsiveness
3.4
punctuality
3.4
Showing 1-4 of 4 reviews

Joseph T.
07/2015
1.0
appliance repair
  + -1 more
Called another teck. Put plugs on system added gas and refregerator fixed. Do not use the below sorry people at Kellies
Description of Work: Broken 1.5 yr refergerator. Recomended throwing it away. The tecnition only open door and said it was not working

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$63

chester B.
07/2013
5.0
appliance repair
  + -1 more
washing machine started pumping out water shortly after moving here from nevada. i was quoted 68.00 for a house call.[i thought a seal had broken] after examining the washer it was simply a hose had come loose. no additional charge was added. very satisfied.
Description of Work: house call for washing machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Andrew R.
05/2013
1.0
appliance repair
  + -1 more
My son's day care provider dropped off her vacuum cleaner at Kelly's Appliance Sales & Service and the lady there was really rude to her and I wasn't sure if what she was saying was true, so I went to pick up the vacuum cleaner for her because my day care provider was even terrified to go back to her. I went to pick it up and the lady was cussing me out too. I went to pick it up and said that I was there to pick up the vacuum cleaner for my friend and she said to the other worker there to get the hoover of the lady who gave us all that shit yesterday. I don't know if people support that. She didn't charge anything for it because they couldn't fix it. My friend felt like they were being racial towards her.
Description of Work: I had an experience with Kelly's Appliance Sales & Service.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Response from Kelly's Appliance Sales & Service
I am not sure this is for us since we are in Mississippi not in Kentucky.

Jessica B.
08/2009
1.0
appliance repair
  + -1 more
Called in regards to my dryer taking too long to dry the clothes. I had just moved into a new house and my dryer was not working properly. I informed them over the phone the make and model of my dryer and told them I had just moved in - previosly had NO problems with the dryer - and that the vent went up through the roof. A technician came out a few hours later. Turned dryer on - and then told me it was not drying properly due to the fact that the venting went up through the roof - something that my "lower end" dryer could not handle. And then charged me $60.00 to tell me something he could have done over the phone as a courtesy since my landlord uses them and reccommended them to me.
Description of Work: Technician came out, turned dryer on, turned dryer off, charged me 60.00.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$60

Response from Kelly's Appliance Sales & Service
First of all I am not sure if this is for us since she lists her address in Fl and we are in Mississippi. If it was us we cannot tell her on phone what the problem is with her dryer. There is a minimum service call to go to a customers house. As for her problem we do tell all customers that have their dryer vented into attic like hers water does not travel up and that a dryer is getting moisture out of clothes. If dryer is getting clogged with lint in vent moisture will be in that lint not letting it vent properly. Any manufacturer recommends venting be no more than 7-8 foot straight out. That is the same with vents that go down into the foundation. We are close to sea level so moisture will collect that way also. I know everyone in my business can and will tell customers to check that and correct it if they can or expect fuses in units to go bad. It puts more stress on dryer to work harder and longer which will burn up fuses and elements etc faster.

    Contact information

    6716 Washington Ave, Ocean Springs, MS 39564

    www.kellysappliance.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Dryer Vent Cleaning,
    Misting systems,
    Appliance Sales and Installation,
    Appliance Refinishing,
    Fireplaces,
    Vacuum Cleaners,
    Appliance Repair - Small,
    Lighting,
    Lamp Repair,
    Handyman Services

    FAQ

    Kelly's Appliance Sales & Service is currently rated 2.3 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: 9:00 AM - 3:00 PM

    Kelly's Appliance Sales & Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Kelly's Appliance Sales & Service does not offer free project estimates.
    No, Kelly's Appliance Sales & Service does not offer eco-friendly accreditations.
    No, Kelly's Appliance Sales & Service does not offer a senior discount.
    No, Kelly's Appliance Sales & Service does not offer emergency services.
    Yes, Kelly's Appliance Sales & Service offers warranties.
    Kelly's Appliance Sales & Service offers the following services: REPAIRS ON MOST MAKES & MODELS PARTS AVAILABLE REFRIGERATORS, WASHERS DRYERS, DISHWASHERS. VACUUMS, STEAM CLEANERS, SMALL APPLIANCE, LAMPS, SHAVERS, AIR CONDITIONING HEATING, BOATING APPLIANCES AND A/C.

    Contact information

    6716 Washington Ave, Ocean Springs, MS 39564

    www.kellysappliance.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    9:00 AM - 3:00 PM