Air Conditioning Contractors & Systems,Air Conditioning Service & Repair,Duct & Duct Fittings,Heating Contractors & Specialties,Heating Equipment & Systems-Repairing,Sheet Metal Work,Sheet Metal Work
I had a new Central heating system installed when I bought my home. I had to go through Mississippi power and their program to pay for the unit while paying my electric bill. The person from Thomas Refrigeration inspected the old unit and recommended a size and said the duct work was fine, no need to replace it. After all the paperwork was done they ordered and came to install you unit. Well after taking out the old unit the installer said and I quote "why are y'all buying a new unit? This one would work fine if you clean the coils". AFTER the old unit was out. After the install one side of the house would stay cool while the other was noticeably warmer. After 5 visits over 4 years, a serviceman from Thomas Refrigeration finally admitted that there was not enough pressure pushing air to the main part of my home and 2 lines would need to be run to help. We got the quote and scheduled the line to be put in. Now we are waiting for them to come do the work. "We will be there Tuesday," no show. "Oh I'm sorry, I said Tuesday but wrote down on the calendar Thursday.", Still not here. So to recap, They said we needed a new unit, we didn't. They said the duct work we have is fine, it's not. Said they would be here to add vents, they never showed and never called.
Description of Work: New HVAC unit installed and multiple service calls
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Christopher B.
12/2019
5.0
heating & air conditioning/hvac
 + -1 more
Thomas Refrigeration has the highest integrity. Just before Christmas My heater cut out at my home. I called a popular HVAC company in Meridian, MS that advertises on TV. That company told me my whole system needed to be replaced at a cost of $9000. I called Thomas Refrigeration for a second opinion. They came to my home very quickly and within 10 min they had my heater running and only need to needed to replace a capacitor with very minor costs! I could not be happier they saved me from a business that was going to steal $9000 from my family. Beware of the bigger companies in Meridian.
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Service Categories
Heating and Air Conditioning
FAQ
Thomas Refrigeration & Sheet Metal is currently rated 3.5 overall out of 5.
No, Thomas Refrigeration & Sheet Metal does not offer free project estimates.
No, Thomas Refrigeration & Sheet Metal does not offer eco-friendly accreditations.
No, Thomas Refrigeration & Sheet Metal does not offer a senior discount.
No, Thomas Refrigeration & Sheet Metal does not offer emergency services.
No, Thomas Refrigeration & Sheet Metal does not offer warranties.
Thomas Refrigeration & Sheet Metal offers the following services: Air Conditioning Contractors & Systems,Air Conditioning Service & Repair,Duct & Duct Fittings,Heating Contractors & Specialties,Heating Equipment & Systems-Repairing,Sheet Metal Work,Sheet Metal Work