Yohan Quality Installations in Jackson specializes in flooring and carpet sales, installation, and repair. Our team of experts is dedicated to delivering top-notch service and exceptional results. With our attention to detail and commitment to customer satisfaction, we stand out from the competition. Contact us today for all your flooring and carpet needs!
Business highlights
6 years of trusted experience
Se Habla Español
Eco Friendly
Services we offer
Sheet Vinyl, Vinyl Plank, Hardwood, Carpet, Linoleum. Installs and Repairs.
They misrepresented their experience. Forbo is a product that you need to be trained to install and I did not get a clear answer when I asked about their training expertise. Part of the Linoleum will need to be reordered and reinstalled.
Description of Work: Install Vinyl or Linoleum Sheet Flooring or Tiles
Rating Category
Rating out of 5
Response from Yohan Quality Installations
Sorry for the inconvenience, that you wasn’t satisfied with the experience.
Heather L.
08/2022
1.0
hardwood floor
+ -1 more
Terrible!!!!! Everything went wrong. We agreed on a price for the full job including installation of the floor and 1/4 round, and I provided the flooring. The first issue was, that we agreed to have him lay the floor north to south in my kitchen, however, he mistakenly laid it east to west. He apologized but said the only way to fix it was to pull it all back up. I decided to let it stay that way so I did not have to buy all new flooring. I did notice and discuss with him that one or two pieces were not flush and he promised to fix that when he did the 1/4 round. He asked if he could come back to do the 1/4 round the following week, due to another job he had scheduled. I wanted to be flexible, so agreed to allow him to finish the following week. After he left I noticed that he had left white paint on my driveway and garage from painting the 1/4 rounds, long strips of white paint running all across. Still, I did not mention it, figuring it will wear off in time. I have waited for 3 weeks and he has never confirmed a date with me on when he would finish the job. I finally got him on the phone today and he said he would now have to charge me extra for the 1/4 round since he has to cut it. He never mentioned that in his estimate. I agreed to the extra price but needed a firm date for installation. He said someone would come out on Friday, three days from now. I just received a text from him that he would not be finishing the job and he has blocked me. I mistakenly paid him for the entire job the day he laid the floor before he finished it. I could not be more disappointed in the entire experience. Do not hire him, he is very unprofessional and unreliable.
Description of Work: Vinyl Flooring Installed with 1/4 Round
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Yohan Quality Installations
It did take longer than proceeded but we did take care of this client every mistake that we did calls we did fix, We Gave you a discount for laying it the wrong [Member Information Removed]. The Quarter round was not included in the contract. We have a copy of it and where you sign it. The actual price was one thousand and eight hundred and eighty four. We gave you another discount because you asked for another discount. So in total it was a 400$ discount. Sorry you had a bad experience but we did acknowledge your complaint and we did took care of it.
Gina D.
07/2022
5.0
flooring contractor
+ -1 more
Very professional and quick installation!!!! This is the company to select. I will be using this company for my future projects!!!!
Description of Work: Vinyl Plank
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Yohan Quality Installations
Thank you! We appreciate you had a good experience with Yohan Quality Installation. Hope you enjoy your floor!
Tiara T.
05/2022
5.0
flooring contractor
+ -1 more
They Did A Great Job! They Were Very Patient and Understanding. They Explained Everything and Made Sure I Understood and Was Satisfied. They Were Prompt Once I Gave Them The Okay to Start and Always Communicated.
Description of Work: Vinyl Plank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Response from Yohan Quality Installations
Thank you! We appreciated you contacting us to do your flooring! Hoped you enjoyed your flooring!
Phillip D.
04/2022
5.0
flooring contractor
+ -1 more
It was good. They were very nice people, work really hard, and got everything done in a timely manner.
Description of Work: They did floor installation.
Rating Category
Rating out of 5
Yes, I recommend this pro
$500
Response from Yohan Quality Installations
Thank you! We appreciate you reaching out to us about your flooring. Hope you had a great experience!!
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Service Categories
Flooring Sales and Installation,
General Remodeling,
Hardwood Flooring Sales and Installation,
Carpet Sales and Installation
FAQ
Yohan Quality Installations is currently rated 4.1 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 AM - 5:00 PM
Yohan Quality Installations accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa