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Wright Plumbing Inc.

Plumbing, Drain Cleaning, Water Heaters,

About us

Full service residential, commercial, and industrial repair plumbing company.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Full service residential, commercial, and industrial repair plumbing. Plumbing for kitchen and bathroom remodels.

Services we don't offer

New construction plumbing.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.895 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 95 reviews

Deborah R.
03/2022
5.0
plumbing
  + -1 more
I had a water leak and water was coming up through the kitchen floor. Called and they came out the next day and started the job the day after that. I have utilized Wright Plumbing for many years and they have never let me down. We will continue to use their services!
Description of Work: Water leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary W.
08/2021
5.0
plumbing
  + -1 more
they are first class, excellent! they all the equipment needed.
Description of Work: plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Jan A.
08/2019
5.0
plumbing
  + -1 more
We had a wet bedroom floor. I thought a pipe had broken in the foundation. Called and spoke with Chris at Wright's Plumbing and Jeremy called within 5 minutes and scheduled to come within the hour. The problem was diagnosed quickly (break in outside faucet vertical pipe in wall) and the repair was done then, quickly and efficiently without much cosmetic damage. I was impressed with their efficiency and professionalism. Will call them again for sure.
Description of Work: Broken pipe to outside faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Todd T.
07/2019
1.0
plumbing
  + -1 more
They gave me 3 options on fixing pipe, stalled a couple weeks, stalled another coupe weeks due to the 4th of July weekend (understandable) set 2 days to do the job, called in preporation to do the job and found that they miscomunicated (to each other) and when they found which route of repair we chose, put us off 2 more weeks (a month and a half total) When asking to talk to the original plumber, was hung up on. NO return calls when messages on any of their numbers. VERY unprofessional.
Description of Work: 2nd opionion on a broken pipe under the slab and bids for repair

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$330

Response from Wright Plumbing Inc.
The account by Mr. [Member Name Removed] is completely false. When we originally performed leak detection and gave Mr. [Member Name Removed] an estimate for the job he was told we were scheduling 2-2 1/2 weeks out for jobs of that nature. Mr. [Member Name Removed] then spoke abusively to our employee and said he would find someone else to do the job. Two weeks later we received a call from Mr. [Member Name Removed] that he was expecting us to do the job that week (apparently the other plumber didn't show), we told him that we could put him on the schedule and it would be about 2-3 weeks due to the 4th of July holiday. When Mr. [Member Name Removed] was called the day before the job was scheduled, he informed us that he needed to get a loan for the job and hadn't secured payment. We told him we could reschedule once he did. Mr. [Member Name Removed] then proceeded to speak so abusively to our employees that we determined we could not work for him. No good employer would require their people to take unreasonable abuse. In the age of online reviews that can significantly damage a company's reputation whether true or false, we will not subject our employees to such abuse for fear of receiving a negative review. We will never sacrifice an employee's dignity, even if that means subjecting ourselves to the malignity of a bad character.

Carol P.
02/2019
5.0
plumbing, drain cleaning
  + 0 more
I called Wright Plumbing and Chris answered the phone. He was courteous and professional. We agreed on a time of service. Justin called to let me know that he was headed our way and should arrive in 30-45 minutes. arrived on time. He already had his shoes off at the door and wasn't even asked to do so. We were happy to see the courtesy. He assessed the situation. He asked if there was a drain access. We were not aware of one. He found it by flushing the toilet and running water in the tub. He was happy to see it was a large iron pipe and used a large snake to clean it out. He asked if we wanted to use the camera. We opted not to since it worked just fine after cleaning. This drain has not been cleaned in at least 30 or more years since we have never done it. All is well and no gurgling.
Description of Work: Gurgling tub drain & toilet water level low

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Bobby D.
01/2019
5.0
plumbing
  + -1 more
We were very pleased with the thoroughness, promptness & professionalism. Wright was recommended by longtime friends, and didn’t disappoint. We will definitely call them for all our plumbing needs.
Description of Work: Plumbing under kitchen needed reconfigured. Laundry sink drain needed to be connected.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

gary Y.
04/2018
5.0
plumbing
  + -1 more
Locally owned. Very good to work with. Very skillful. Responsive.
Description of Work: Reroute water supply lines

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Malinda L.
10/2017
1.0
plumbing
  + -1 more
I had a horrible experience with them. I had bragged on them to my friends because the first time I use them I was satisfied. This time I will not recommend them to any one.
Description of Work: I need two toilets repaired. They repaired one and said they repaired the second one but they did not. I still have the same problem with the toilet. I tried calling them . They called back and said I need to pay more money for them to fix what they did not fix the first time. I tried calling to talk to a manager , no answer and no return call.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$175

Response from Wright Plumbing Inc.
One commode was repaired and the other was unstopped and tested multiple times in front of homeowner. We told her that it did not appear necessary to pull the commode and do further work at that time, but if it stopped up again to call us. We would then pull the commode, but we did not want them to spend money unnecessarily. Subsequently, the commode did back up and they conveniently forgot what we had already agreed to and demanded free service for any further work. The owner of the company did call them back the same day. When they were unwilling to be reasonable and belittled the owner, he told them that there would be no charge for the previous service and their check was destroyed. Their account is entirely fictitious and disappointing. Rather than thanking us for free service, they chose to try to hurt us with a false report.

Stanly F.
10/2017
5.0
plumbing
  + -1 more
Great! My phone message requesting service was returned the same day. Plummer Jeremy Roberts adjusted his scedule to accommodate my paent's daily routine. Jeremy patiently listened to the history of my parents plumbing problems as well as their concerns. He took time with my mother to explain what was being done and address all her concerns. The work area was left clean. We had the laundry room drain cleaned out with an electric cable machine for 75 feet then tested the drain with not one but two extra large loads from the washing machine.
Description of Work: Slow draining laundry room at my parents home. Needed work scheduled around my elderly parents daily schedule.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199.8

Eric F.
10/2017
5.0
plumbing
  + -1 more
Very knowledgeable and fixed the problem.
Description of Work: Check plumbing for source of drain flies

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janis C.
09/2017
5.0
plumbing
  + -1 more
Very good Very thorough during his service.
Description of Work: Replaced a toilet shut off value.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Nicolina V.
09/2017
5.0
plumbing
  + -1 more
Mr. Wright is a trustworthy professional. I would hire him again for any plumbing needs!
Description of Work: Plumbing issue diagnosis

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

glenda H.
09/2017
5.0
plumbing, sewer cleaning
  + 0 more
it went fine he was on time and the whole thing was over in 15 minutes
Description of Work: needed septic system checked

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Kristen R.
08/2017
5.0
plumbing
  + -1 more
Things went very well. Later in the week, Mr. Wright had one of his teams of two plumbers isolate and seal off the leaky line and do a re-route of that line through the attic. The total re-routing job took 5-6 hours, and the two-man team was very friendly, knowledgeable, energetic, diligent, clearly explained what they were doing, didn't mind us watching and learning as they did the job, and they cleaned up everything very well when they finished. It has been four months since the work was done, and the hot water has been flowing very well with no signs of any problems.
Description of Work: Wright Plumbing did a re-route of one of our in-slab hot water service lines, and their service was arranged through our insurance company. The company owner, Chris Wright, and his associate came out to do the initial assessment, which took less than 30 minutes total, and they determined that we had a small leak in one of our hot water lines in the slab foundation.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise S.
08/2017
4.0
drain cleaning
  + -1 more
They were prompt in answering my call and said they could come out that same day. I told them it would take me 45 minutes to get to the house after they let me know when they could come. They arrived before I got there and someone let them in. They had completed the work by the time I got there and did not wait for me. They replaced a pipe under the sink that they said was leaking, but it was leaking because I had loosened it while trying to unclog the drain and did not have a wrench to tighten it back up. It just needed to be tightened not replaced. They should have called me after they knew what the problem was and told me what they were going to do to fix it before doing the repairs. They did get the drain unclogged, however. I just feel that I paid for a pipe replacement that did not need to be replaced, just tightened. Also, they gave me an invoice with just the total amount and it was not broken down into details of the charges. And I felt the price charged was high for the work performed.
Description of Work: We had a clogged drain that needed to be cleared.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$258

Kellye W.
08/2017
5.0
plumbing, drain cleaning
  + 0 more
I called to schedule an appointment and was called back within the hour. The service was performed that day. Great job and promptness was appreciated.
Description of Work: Unclog stopped up toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve J.
06/2017
5.0
drain cleaning
  + -1 more
Our drains backed up, we called Wright Plumbing. They found our main sewer drain pipe broke under the slab. They came and repaired it and did a fantastic job. They showed up on time, werr professional, courteous, efficient and fast. They took the time to isolate the room where they had to break through the slab so the rest of the house stayed clean. They took the time to clean up to the point that the only way to know they were there was the concrete patch they poured to repair the slab. These guys are the absolute best plumbers in central Mississippi.
Description of Work: Repair main sewer drain pipe under the slab.
Rating CategoryRating out of 5
Yes, I recommend this pro

Carl G.
06/2017
3.0
plumbing
  + -1 more
Company was prompt and responsive and got the job done. The problem is they are refusing to provide an itemized receipt with the excuse that the job was a bid. It was not a bid job. We contacted them and only them to have the water tank replaced. I'd like to have an itemized receipt for tax purposes. In this regard they are very unprofessional. If a customer asks for an itemized receipt, they should get one. The customer may not always be right, but the customer is always the customer. Now I'll be someone else's customer.
Description of Work: replace hot water tank

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$1,350

jonathan W.
06/2017
5.0
plumbing, drain cleaning
  + 0 more
Both times they were extremely responsive to my phone calls. They showed up when they promised to show up. They diagnosed the issues both times quickly (and correctly on first try) and repaired the issues quickly.
Description of Work: I have used Wright Plumbing for two jobs now - clogged drains and a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Ken O.
05/2017
5.0
plumbing
  + -1 more
Jeremy was friendly and professional. Replaced valve, line supply, and bottom screws.
Description of Work: Float valve sticking on toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

tice W.
04/2017
5.0
plumbing
  + -1 more
Everything wa done in a timely and professional mabber
Description of Work: Repaired sewer line and other plumbing work

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Terryl R.
01/2017
5.0
plumbing
  + -1 more
They called back almost before I had hung up from leaving a message. I was told that they would try to get over that afternoon (it was already around 2:00), or the next morning for sure. At 7:30 the next morning, I got a call that they were en route. They explained what they were doing, got it done quickly, showed me the work when it was done, and even petted my dogs. A little more than I was planning to spend, but well worth it in light of the responsiveness and quality of the work. A pleasure to deal with.
Description of Work: They replaced the gas line on my dryer, as the old one had cracked.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

Matt M.
11/2016
5.0
plumbing
  + -1 more
I left a message at 7:50 and they responded about 8:10. They couldn't respond immediately but they had someone out there by 11. They were quick to diagnose the problem and fix it. I like that they call 30 minutes in advanced to make sure someone is there.
Description of Work: Busted pipes outside the home due to shifting soil.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390.55

Kyle W.
11/2016
5.0
drain cleaning
  + -1 more
We have used wrights before a few years ago so we called them, they said they would get there that afternoon, unfortunately they didn't make it to 7ish. They unstopped the line in 10 minutes (total for that service is a flat fee is 219.35.
Description of Work: 8AM monday we awake to our plumbing backing up and nothing flushing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$219.35

Paul M.
10/2016
5.0
water heater repair
  + -1 more
Well, I was told I would be on the schedule for a Monday or Tuesday. When they didn't show, I contacted them Wednesday and Chris admitted dropping the ball. No excuses, just plain honestly, which I admire. He advised they would get me taken care of later in the day or first thing Thursday. I was contacted late Wednesday and advised someone would be at my house at 7:30 the following morning. A nice young gentlemen arrived on time and I was up and running in a couple of hours. Fortunately, my situation was not urgent. After all was said and done, I am happy with their service and I would use them again.
Description of Work: Water heater replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,375

Contact information

P.O. Box 1157, Madison, MS 39130

www.wrightplumbinginc.com/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 12:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Excavating,
Natural Gas Lines

FAQ

Wright Plumbing Inc. is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 12:00 PM

Wright Plumbing Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Wright Plumbing Inc. does not offer free project estimates.
No, Wright Plumbing Inc. does not offer eco-friendly accreditations.
No, Wright Plumbing Inc. does not offer a senior discount.
Yes, Wright Plumbing Inc. offers emergency services.
Yes, Wright Plumbing Inc. offers warranties.
Wright Plumbing Inc. offers the following services: Full service residential, commercial, and industrial repair plumbing. Plumbing for kitchen and bathroom remodels.
New construction plumbing.

Contact information

P.O. Box 1157, Madison, MS 39130

www.wrightplumbinginc.com/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 12:00 PM