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Moore's Carpet Care Inc

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation

About us

Since 1976, Moore’s Carpet Care has become a household name started by Gerald Moore in Ridgeland, MS and was one of the first truck mount steam carpet cleaning companies in the State of Mississippi. His attention to detail and providing excellent customer service is the benchmark for the longevity in the carpet and rug cleaning industry. MCC family provides a professional carpet/rug, upholstery, tile/grout cleaning and emergency water restoration service for residential, commercial, realtors, State and county governments. With MCC our customers receive not salesmen but experienced employees with modern state of the art equipment that will work hard to get the job done correctly.

Business highlights

49 years of trusted experience

Services we offer

Carpets, Rugs, Upholstery, Tile, Grout, Stone Flooring,

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

5.041 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 41 reviews

Jeff R.
05/2017
5.0
carpet cleaners
  + -1 more
Excellent Job!
Description of Work: Cleaned Carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Donald S.
06/2016
5.0
carpet cleaners
  + -1 more
Did an excellent job. Very professional, courteous. Carpets look great. Would use them again and would highly recommend them.
Description of Work: Cleaned carpets including area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

Donald S.
02/2015
5.0
carpet cleaners
  + -1 more
Went well. usual good job cleaning the carpets since it was 3 years ago. You should change the date field so that an approximate date can be entered.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John C.
02/2015
5.0
carpet cleaners
  + -1 more
I had one 11ftX11ft wool rug, one 12ftX8ft silk rug and one 8ftX4ft silk rug that badly needed to be cleaned. I had used them before and was pleased with the results. I took my rugs in (pick up & delivery are extra). They looked them over, let me know what stains could and couldn't be removed, and when I could pick them up. They had them ready when and as promised and were able to remove all the stains except the set in food coloring stain. They even removed stains they thought they wouldn't be able to get out. I was more than pleased. Their work is the best. They are honest about what can and can't be done and how long it will take. I brought my rugs back home and was completely happy with how good they looked. These rugs were not just dirty but, filthy from a house with pets, and 2 working adults neither of whom use the vacuum as often as they should.
Description of Work: Cleaned three area rugs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Sharon M.
01/2015
5.0
carpet cleaners
  + -1 more
Picked up and cleaned a badly soiled rug. Returned rug and placed it back in my den. Did excellent job and were very courteous.
Description of Work: Rug had been badly large soiled when visitor became ill at my home. Moore's picked it up, cleaned and returned the rug. They put it back in its original spot and it looked like a new rug. They were prompt and courteous. I would recommend them to anyone that needs a similar service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Esta S.
12/2014
5.0
carpet installation, carpet cleaners
  + 0 more
He was on time,measured carpet which then gave me the price,which was $200.00. I believe he said it was around 1900 sq, feet. Then went right to work. Don't remember how long it took. It was finished promptly I inspect the work paid him and he left.
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Rebecca C.
12/2014
5.0
carpet cleaners
  + -1 more
Steve and Ed called me when they were on their way and arrived withn the 2 hour window agreed upon when we made the appointment. We walked through the house so I could show them what needed to be done, they measured the areas and gave me an estimate. I added scotch guarding he added it to the estimate and we agreed so they began the work. We are very pleased with how good the carpet works and will continue to use Moores Carpet Care for our future carpet and upholstry cleaning needs.
Description of Work: Cleaned and scotchguarded living room, 4 bedrooms, stairs and 2 hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$334

Sandra B.
11/2014
5.0
carpet cleaners
  + -1 more
The company does a fabulous job. They are the best in town I think.
Description of Work: The company cleaned 1 room of carpet completely and all the walking paths. They also did the stairs and 5 scatter rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Robert S.
02/2014
5.0
carpet cleaners
  + -1 more
Workers arrived on time, where very professional, and did a great job cleaning the carpets. Customer service and prices where very reasonable. I am very pleased with the work they provided and would not hestitate to hire them again.
Description of Work: Cleaned carpets in 4 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Todd R.
11/2013
5.0
carpet cleaners
  + -1 more
Moore's Carpet Care arrived at my house on time to clean the carpet in my home. They inspected the carpet and provided an estimate prior to starting the job. I agreed to the terms; therefore, they began the work. There were some areas that were heavily stained and they were able to remove the stains. I was very pleased with the company, and I plan on using them in the future.
Description of Work: Clean carpet for approximately 650 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Deborah W.
10/2013
5.0
carpet cleaners
  + -1 more
It was the best customer service experience received since moving to the State of MS. The Provider didn't miss a beat with their services. The appointment making process was quick and easy. Appointments were available that met my working schedule. The crew was on time, knowledgeable, quick and no nonsense. They moved and replaced furniture and was in and out within an hour. I could have done this on my lunch break. When completed the carpets looked new. The carpets were dry within 5 hours. We waited until the next day before walking on them. Moore's Carpet Care, Inc. was the Best!
Description of Work: The Provider cleaned, deodorized, and scotch guard carpets in three bedrooms and two closets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Cecelia M.
09/2013
5.0
carpet cleaners
  + -1 more
The service was great. I am happy with the results.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve H.
08/2013
5.0
carpet cleaners
  + -1 more
I have been using a competitor of Moore's for years, and now will be using Moore's.
Description of Work: Cleaned multiple rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

James B.
03/2013
5.0
carpet cleaners
  + -1 more
Great experience! Everyone from the intitial call in request to the cleaners themselves were friendly, professional and courteous. We will definitely use Moore's again.
Description of Work: We had Moore's clean the carpets in our 4 bedrooms. We moved our own furniture, so it was $95 for the shampooing of 4 rooms total (which I am OK with the pricing). By the time I would have rented a cleaner and done it myself, I believe it was well worth it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Jane V.
02/2013
5.0
carpet cleaners
  + -1 more
They were responsive on the phone to make the appointment. The crew was on time, nice and professional. The carpets were cleaned quickly, efficiently and very much to my satisfaction. The price was very reasonable. I'd recommend Moore's.
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

dusty V.
01/2013
5.0
carpet cleaners
  + -1 more
no complaints at all. I will use them again!
Description of Work: Prompt,courteous, quick and affordable. A++++++
Rating CategoryRating out of 5
Yes, I recommend this pro
$103

Carol P.
01/2013
5.0
carpet cleaners
  + -1 more
The workmen arrived just before the 8am scheduled time. They introduced themselves with a smile and a handshake. I showed them the areas with closets. We agreed on the price and they got to work setting up. They prespotted areas and put aluminum foil under everything not some things like other companies. The cleaning took 1 1/2 hours. They took their time and were very thorough and careful. I was very impressed with their work. They are the only company to take their time and be so careful and courteous. He showed me an area in one room he did next to the rest of the room that was yet to be done. There was a huge difference. This is light colored carpet so it matters alot. There is a reason this company has the high rating it has. It has earned it.
Description of Work: clean 4 bedrooms & hall with scotchguard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Gail C.
12/2012
5.0
carpet cleaners
  + -1 more
Because carpet cleaners charge by the size of rugs, it's a good idea to premeasure the rugs and make sure the cleaner's measurements match yours. If you have pets, ask about special odor treatments available. Make sure you understand what is optional and what is included in the price. Finally, make sure the cleaner understands when you want the rugs returned. By doing these things, there will be no surprises.
Description of Work: Workers removed three Oriental carpets from my home as scheduled, and returned them when promised. The carpets were cleaned appropriately, and the price was lower than previous carpet cleaners had charged. Workers were friendly and took care to remove furniture so that they could take the carpets. They replaced the furniture, making sure I was happy with the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Christina G.
12/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They arrived on time. We discussed what needed to be done and the price. Then they proceeded to clean the carpets and furniture. Everything looked wonderful and smelled good too.
Description of Work: They arrived on time and proceeded to apply solution to extra stains on the carpet and upholstery. Everything was done to insure the carpet was cleaned and deodorized. Then the upholstery was steam cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$252

Lucille L.
10/2012
5.0
carpet cleaners
  + -1 more
Made appointment and they had me quickly scheduled. Only issue I had was they had my delivery date on the return of my rug confused but apologized for that and went out of the way to get it placed back appropriately.
Description of Work: Did master BR , two home offices, guest room, LR, and hall plus master BR closets. Clean, timely, professional. Also (separate order approx $220) picked up, cleaned, and delivered my oriental DR rug. Good job, On time. Courteous and had some great suggestions on a specific issue that I was going to overspend on. Will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Robin H.
07/2012
5.0
carpet cleaners
  + -1 more
Wonderful experience. The team is extremely professional and friendly. The work was done quickly and very thoroughly. Extremely respectful of my possessions and the rugs looked GREAT when they finished.
Description of Work: Carpets cleaned in all rooms with wall to wall carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

Robin S.
02/2012
5.0
carpet cleaners
  + -1 more
I called Moore's for an estimate for carpet cleaning and to set up an appointment. They were able to put me on their schedule for the very next day. I was very pleased with the prompt and courteous service. The two young men who came to my home were extremely polite. They took a few measurements, told me how much it would cost, and immediately got busy cleaning my carpet. They were done before I knew it and did an excellent job.
Description of Work: Carpet cleaning-2 Bedrooms, Living Room, Dining Room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Rebecca K.
02/2012
5.0
carpet cleaners
  + -1 more
The price was reasonable. They were great. I had no complaints at all.
Description of Work: I used them for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

paula C.
11/2011
5.0
carpet cleaners
  + -1 more
They did a great job. The price was great. I would definitely use them again.
Description of Work: I used Moore's Carpet Care for carpet cleaning. They cleaned the downstairs bedrooms, staircase and two upstairs bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Phil D.
09/2011
5.0
carpet cleaners
  + -1 more
I first spoke with the owner, Rodney Moore, in early September. He quoted general pricing by phone, then suggested that he send 2 reps out for a more detailed quote. Ryan and Eddie came out shortly after and gave me a written estimate. I called Rodney back to schedule the work for 7:30 a.m. on 9/21/11. Eddie & Ryan arrived right on time and did a FANTASTIC JOB! In fact, I added a couple of items to the list at the last minute, and they were happy to take care of those as well. And they also attempted to get out a couple of stains on an oriental rug - without charge. They were professional and courteous, and my carpet and outdoor furniture cushions look new. I will absolutely use Moore's for my next carpet/upholstery cleaning!
Description of Work: Carpet & upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500
    • 1(current)
    • 2

Contact information

336 A Distribution Dr, Madison, MS 39110

moorescarpetcare.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation

FAQ

Moore's Carpet Care Inc is currently rated 5 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Moore's Carpet Care Inc accepts the following forms of payment: Check
Yes, Moore's Carpet Care Inc offers free project estimates.
Yes, Moore's Carpet Care Inc offers eco-friendly accreditations.
No, Moore's Carpet Care Inc does not offer a senior discount.
No, Moore's Carpet Care Inc does not offer emergency services.
No, Moore's Carpet Care Inc does not offer warranties.
Moore's Carpet Care Inc offers the following services: Carpets, Rugs, Upholstery, Tile, Grout, Stone Flooring,

Contact information

336 A Distribution Dr, Madison, MS 39110

moorescarpetcare.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM