S & T Plumbing

VERY WELL

They had to come out a second time cus it was leaking but more importantly is that it cost so much more than every other plumbing company that I called after to see if the pricing was right. Over $200 to have a hot water facuet installed is ridiculous. Especially when you are providing the faucet and 99% of the material. But what are you going to do after the work is done? You can not tell them to undo it. So I was a good sport and paid the bill but I do not intend to use them again.

I called initially for a bathroom sink fixture due to an old one dripping. They changed the fixture and drain. The drain kept leaking underneath the sink and ruined the inside of a vanity cabinet. One person could not locate the sink problem so he called in 2 more employees who worked for hours just to change a fixture and drain. After 3 trips, they finally got that right. It was on older model sink and they were not sure how to make the new drain fit the older type sink...it was a trial and error type process for hours. I then had the inside workings changed on the toilet. I thought easy enough job for the business owner, Mr Steven Zugg, but I was wrong. Late one night a few days later, I went in the bathroom and stepped in water. The turn off valve was leaking so I called and his partner, Tyler Powell, came out...never mentioning an over-time charge. I thought since they had changed valve, line and all, that maybe they wouldn't charge anything if the leakage was due to their installation. He tightened one thing in a couple of minutes, then said he would bill me. Yes, he billed me for over $90. I am disabled and on SSI..this he knew. I am still paying this bill which I feel like I never should have gotten. Today, my bathroom floor was covered with water again. I called, but he said "next week" and then not sure. I need a bathroom toilet and reminded him this was not the first time the turn-off valve had leaked after their "repair". He hung up on me. Professional by no stretch of the imagination. Rude and incompetent. No understanding for the disabled and lower-income. Need compassion...too greedy and self-absorbed.