COWBOY MAHONEYS ELECTRIC CITY

We bought a floor model refrigerator and before that a floor model microwave, and before that a washer. . Self installed all but fridge.

The microwave was okay but the recliner fell apart after a couple of months use. Also I don't like them using Tower Loans for their same-as-cash purchases. Tower Loans will not issue monthly statements which can easily cause one not to make payments on time and have to pay all the back interest. I consider that a shady business practice leading to predatory lending.

What I liked was they had competitive prices, what I didn't like was the service took so long. Paperwork. He had paperwork to fill out and nobody was really in a hurry. I just think the could, I don't know, maybe hire extra people or something, I don't know. It took a long, long way. I had bought from them before and I thought it was kind of ridiculous the amount of time for paperwork. Answering phones and stuff, I think they could have done better. The quality of service was lacking. Well if you here, and leaving you to go in and answer the phone, hire some people to answer the phone. It's kind of like a used car salesman, it was kind of that attitude, you know? I went everywhere to make sure I was getting the best price, I thought because they were in the home town that I would use them. I usually use the home town in the price is good or better. I like to be loyal to them. They were not loyal to me. It was kind of like there was a bunch of men and I was the woman in my fifties.. I just felt disrespected really. I had bought from them before, I had a good record of paying those things off. I had done that.

Fine

Anytime I need their service they provide reputable service. They are efficient, competent and trustworthy when I need service and installation with any appliance.

They are very professional. They have good warranties and follow up. They provide extended warranties if you want them.