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AC Remedies

4.9(
59
)

Heating and Air Conditioning, Water Heaters, Fireplaces,

... +1 more

About us

When you need a snowball's chance in Mississippi, always call AC Remedies! We are your locally owned and operated heating and air conditioning repair company. We offer troubleshooting and diagnostic work, in addition to new unit installation and water heater repair and installation. Need gas logs? We do those, too! We also offer 0% interest and same-as-cash option financing for your repairs (pending approval; terms and conditions apply). The best part? NO AFTER HOURS SERVICE CHARGE!

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

We offer any and all types of heating and air conditioning service, from new installation, troubleshooting/diagnostic, compressors, condensers, and R-22 and R410A, in addition to water heater replacement. We are locally owned and operated; and licensed and insured. We mainly install Trane equipment for new installs, but we can and will install whatever brand the customer prefers. We are also one of the few companies in the Jackson-metro area that DOES NOT charge after-hours fees.

Services we don't offer

Please call to discuss your repair with us.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.959 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
0%
2
3%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Write a review
Showing 26-50 of 59 reviews
Darin M.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Tune-up.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
NOJANKA R S.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Prompt, courteous, professional
Description of Work: Connector required replacing.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Becky E.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very happy
Description of Work: Replace AC
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,200
Mark G.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Robin H.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: This was the second time they did work for me and they cleaned a/c coils in attic and secured insulation around heating ducts.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robin H.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They installed new A/C unit.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Liz M.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They recharged the a/c unit.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Ray G.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did some maintenance work on my HVAC system.
Rating CategoryRating out of 5
Yes, I recommend this pro
Christopher P.
02/2016
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They provided a repair to our air conditioner. Our home warranty home sent them out and they didn’t follow through/up with our home warranty company. They ended up providing a temporary patch repair to our AC unit. Due to this, the unit failed and a different company needed to be sent out. They indicated fee was the home warranty trip charge.
Rating CategoryRating out of 5
$75
Response from AC Remedies
[Member Name Removed]- thank you for your review. We appreciate any and all feedback, especially when we have an opportunity to improve our service. Regarding your service call, we had just recently ended our agreement with the home warranty company in question on July 4th, but they contacted us anyway to take this call because they were extremely back-logged and it was turning out to be a particularly hot MS summer. Additionally, since we had been out previously and we stand by our work even when it is through a third party, we accepted your service call and a technician was dispatched. Looking back through our notes for this particular call, we were one of four HVAC repair companies they sent out to diagnose and repair your unit, so we are hoping the blame does not rest solely on us. However, if it does, and since we are probably the only company willing to discuss it, we will be more than happy to address your concern. Our tech noted that the other companies reported a bad compressor. However, since it was noted on the invoice but we did not replace the compressor, it is our best guess that the home warranty company would not pay to replace it, and our hands were tied. Regarding us not following up with the home warranty company, we sent the invoice for your repair (with the bad compressor note written in the description) to them to pay immediately after your service call, which they never did. They considered all the time we went out there to be a recall from our initial service call while still under contract, even though separate work was completed each time. For that, we had to write this invoice off at the end of the year as bad debt. We continuously contacted and tried to follow up with the company up until October of last year regarding your service call and payment on it, up until they quit responding to any and all communication from us. We apologize that this situation has occurred, and we will even go so far as to apologize for the home warranty company's actions as well. If you would like to discuss this matter further, please don't hesitate to contact us by phone or email.Thank you for your time, and again, we apologize for any inconvenience this may have caused.
Linda C.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repaired a leak in gas fireplace. He did an excellent fast job.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Andrea C.
02/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fixed a toilet and replaced bathroom sink plugs
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$400
Charles B.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jamie W.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katherine C.
01/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Meghan H.
12/2015
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrea C.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went fine. They were prompt and they got the job done.
Description of Work: They did heating and AC.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from AC Remedies
Thanks, [Removed member name]! We really appreciate it! -AC Remedies
Mark G.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
The day I called in they told me they'd be here the next day, and would call an hour before to let us know they were on the way. They did exactly that, the office called about an hour before and then the technician called about 1/2 hour before he arrived. The tech was knowledgeable and friendly. Great service!
Description of Work: Serviced A/C and recharged Freon.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from AC Remedies
(removed member name), Thank you so much for allowing us the opportunity to work with you, and we really appreciate your review. We take pride in our customer service, and we are glad our technician met your expectations. Without our customers, none of this would be possible. Please don't hesitate to contact us in the future should you ever need anything. Have a great day! -AC Remedies LLC
Crystal F.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
The day they came out it was raining bad! But they did the job great like it was sunny. The A/C is fix!
Description of Work: Everything :) They were great will call back again thank you for the service!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$87
Response from AC Remedies
[Member Name Removed] Thank you so much for the kind words; we really appreciate it. If you ever need anything else, please don't hesitate to contact us. Have a great day! -AC Remedies
Eva W.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
The technician was called at night and said he would be out the next day. He said he would call before he came as he had another service call to make first. When he called, he was here within 15 minutes. He knew, exactly, what to do. and it was done in about 15 minutes....total. He explained everything to us and stayed to make sure it was working properly and would cut off and on to keep the temperature at the proper setting. He was courteous and gave us a business card only when we asked for one. We knew we would be calling him again when needed. We were very pleased with his work.
Description of Work: We bought a new remote and thermostat for our gas logs; he hooked up the thermostat box and programmed it to the remote. My husband had tried to do this but was unable.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eva W.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very pleasant experience. Very reasonable price, especially for a Saturday service call.
Description of Work: I woke up to no heat on the coldest day of the year (so far). AC Remedies was recommended to me by another technician, and I called for Saturday Service. I was able to speak to the owner, Timmy McClendon, who was on another service call. He called me back within 15 minutes, and was at my door within 30 minutes. I was very pleased with such prompt service. After I gave him a brief explanation of the problem (fan was running, but no heat), he got into the attice of my home, and had the problem fixed in a short period of time. He described what he did, and then proceeded to look at a problem I was having with my gas logs. Mr. McClendon was kind enough to tell me how I could fix the problem (saving me money). HE assured me that if there were any other problems with the HVAC system, that I could call at any time.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Andrew F.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
They worked very well for me; they were excellent. I have dealt with a number of air conditioning companies recently and AC Remedy was the best one. They came when they said they were going to come, they were very honest about what was going on with the machine -they worked hard to figure out what was actually wrong.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Anthony A.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was an excellent experience. It is working excellently and there are no problems at all. I bought the unit and they installed it. It was a very good experience with this company.
Description of Work: They installed a mini split heating and cooling system.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Anne N.
09/2014
4.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They've been okay. The quality was fine. It's satisfactory.
Description of Work: It's been contract work through home warranty.
Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$60
Bradley M.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Not only was Timmy able to get my home where it was a pleasure to live in again but he was able to finance the cost of the job. The new TRANE heat pump system he put in knocked my electric bill in half. My previous light bills ran me right at $400 a month and my last one was $202. It is safe to say I know I will use him from now on.
Description of Work: They replaced my not that old Lennox system that was originally oversized for my home. I called Timmy when I finally was fed up with how often my system was needing repair. He was able to come the very next morning to get me fixed up. He put in a new TRANE system and honestly it is like a brand new home. The humidity is way dawn and it keeps my entire house an even temperature where the previous brand system did not. Timmy is a family man like me and was able to put in a top end brand until and fit my budget. I would highly recommend him to anyone that is in need of some AC work.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Terryl R.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
When I called to see when we could schedule an appointment, I was told that the technician, Jesse, set his own schedule. There was a little delay in hearing back from Jesse, but Timmy McLendon, the business owner, called me twice to check on whether I had heard from him. Jesse called shortly after and told me he would be there in about 45 minutes. He was right on time. Unfortunately, on the first visit, the heater started working again. Jesse took a look at it and told me that he thought the spark box was having trouble sending a spark and might completely break down soon. Although he could not replace it then, because it was working, he recorded the brand and model number, so that he could pick up a replacement unit quickly if it went out. Two days later, it did just that. I called AC Remedies at 8:05 a.m., and Timmy was there with the part by 10:30. It took him about 30 minutes to completely repair the unit.
Description of Work: AC Remedies was the contractor for First American Home Warranty. They replaced a spark box on a gas heater.
Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
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Contact information

2084 Dunbarton Drive Suite A, Jackson, MS 39216

www.acremedies.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded
Insured
Licensed*

Trade License Number
AC-65
Trade License Locale
Jackson, MS
Trade License Authority
City of Jackson Building Department
Trade License Expiration
01/01/2017
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Water Heaters,
Fireplaces,
Gas Logs

FAQ

AC Remedies is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

AC Remedies accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, AC Remedies does not offer free project estimates.
Yes, AC Remedies offers eco-friendly accreditations.
Yes, AC Remedies offers a 5% senior discount.
Yes, AC Remedies offers emergency services.
Yes, AC Remedies offers warranties.
AC Remedies offers the following services: We offer any and all types of heating and air conditioning service, from new installation, troubleshooting/diagnostic, compressors, condensers, and R-22 and R410A, in addition to water heater replacement. We are locally owned and operated; and licensed and insured. We mainly install Trane equipment for new installs, but we can and will install whatever brand the customer prefers. We are also one of the few companies in the Jackson-metro area that DOES NOT charge after-hours fees.
Please call to discuss your repair with us.

Contact information

2084 Dunbarton Drive Suite A, Jackson, MS 39216

www.acremedies.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM