Sandless floor Refinishing, Dustless Hardwood floor Refinishing, Wood floor Installations, Custom board replacement, water and fire damage repairs, Tile and Concrete cleaning and Sealing. Grout coloring and Sealing.
I made arrangements with a company, Mr. Sandless, to meet at 11:00 am, October 8, 2015 to give my client an estimate on refinishing floors on a home they just purchased. The representative who was suppose to meet us called 1 hr prior to the appointment to cancel stating his father-in-law had a stroke and could not meet us. However, in talking to the owner of the company minutes later the representative called him at 6:00am to state that his son was getting out of the hospital today and would not be coming into work. While a family emergency is certainly understandable, I was notified of the cancellation 1 hr prior to the appointment which is unprofessional. I had no time to find another floor refinisher. It's obvious that Mr. Sandless does not have enough employees to accommodate his customers.
Description of Work: Performed no work
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
1.0
ROBERT A.
06/2014
1.0
floor cleaning, hardwood floor
+ 0 more
Called Wednesday June 4th and left my number. Thursday June 5th, I called them again and owner answered saying he was getting around to returning my call. We talked and set Saturday June 7th to meet for an estimate. He never showed nor did he call to reschedule. If you can't be courteous enough to offer an explanation then why would you want them doing business for you.
Description of Work: Floor refinishing
Rating Category
Rating out of 5
Response from MR. SANDLESS WOOD FLOOR REFINISHING
Normally I would respond in defense to an F rating without us actually performing any type of service but an error on our part probably happened. I apologize. I've waited 3-4 months to respond due to my confusion on how to approach a situation of this nature. An honest mistake was made and for that one mistake of possibly missing an appointment to look at your floors you rate a company with an F. No one is perfect but thankfully my guys are the best in the business at what they do. That's why we have ALL A's from the people we service and a Satisfaction Guaranteed. Sorry for your inconvenience
ALBERT F.
02/2014
5.0
floor cleaning
+ -1 more
|Workers very professional. Floors look GREAT!
Description of Work: Refinished approx. 1200 sq.ft of parquet wood floors. Moved all furniture out of each room and carefully put it back when finished. Used high speed buffer with vacuum attached. This created very little dust.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
norma M.
09/2013
5.0
floor cleaning
+ -1 more
What a great job. I am more than pleased . Thanks Angie's List for helping me find these guys.
Description of Work: Stripped and repaired my 40 year old floors-I didn't think it was possible for them to look so good. Extended my hardwood 5 feet-looks like it was there all the time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Lisa M.
05/2013
5.0
hardwood floor
+ -1 more
I called him one afternoon around 4pm and they were there the next day at 2pm to give me a bid. They gave me a $25 discount for being an Angies List member. They got it done the next day and did a great job.
Description of Work: We had some water damage under the rug in our dining room. They replaced some boards on our hardwood floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$460
Erin D.
12/2012
5.0
floor cleaning, hardwood floor
+ 0 more
Overall great experience. Very professional from the estimate to the refinishing process. Our floors look wonderful. Highly recommend this service to anyone hoping to improve the look of their hardwood floors without the mess and high cost of sanding
Description of Work: We had hardwood floors refinished in two rooms and entry way
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Larry W.
10/2011
5.0
floor cleaning, jewelry appraisal
+ 0 more
My wife was pleased with the results. Her sister who helps run a construction business was impressed--"looked like new".We also will be having our hardwood floors done. Our total footage will be 593 sq. ft.. Office and bedroom will add another 400 sq. ft..Very impressed; very happy with results. Will improve dog scratches and dark spots but will not go away. That was known and discussed. Had the estimate done on Wednesday: They were able to do the work that next day to allow floors more time to seal and harden.
Description of Work: Mr. Sandless re-finished our hardwood floors in our rental property ( mother-in-law's home at one time)next to our home. A total of 687 sq. ft. was sealed, re-colored and resurfaced. The home was built in 1990 and part of the floors were sun faded, some scratches and normal were and tear. The floor was screened to allow finish to adhere. Color was added with the first coat to the areas needed which resulted in a uniform rich floor appearance. I believe that there was a total of 6 or 7 finish coats were applied. We used a satin finish.
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Service Categories
Floor Cleaning and Waxing,
Hardwood Flooring Sales and Installation,
Appraisals - Antiques/Jewelry/Items,
Water & Smoke Damage,
Flooring Sales and Installation
FAQ
MR. SANDLESS WOOD FLOOR REFINISHING is currently rated 4.7 overall out of 5.
MR. SANDLESS WOOD FLOOR REFINISHING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, MR. SANDLESS WOOD FLOOR REFINISHING offers free project estimates.
Yes, MR. SANDLESS WOOD FLOOR REFINISHING offers eco-friendly accreditations.
No, MR. SANDLESS WOOD FLOOR REFINISHING does not offer a senior discount.
No, MR. SANDLESS WOOD FLOOR REFINISHING does not offer emergency services.
Yes, MR. SANDLESS WOOD FLOOR REFINISHING offers warranties.
MR. SANDLESS WOOD FLOOR REFINISHING offers the following services: Sandless floor Refinishing, Dustless Hardwood floor Refinishing, Wood floor Installations, Custom board replacement, water and fire damage repairs, Tile and Concrete cleaning and Sealing. Grout coloring and Sealing.