The owner agreed to repair a severely bent brass shade frame from an antique lamp. He was unable to do the work to an acceptable degree. The previously agreed upon price was $75 for the job. When my wife picked up the item she was very disappointed with the job, but gave him the agreed upon price. The owner, Ronnie, later called our home and explained that he knew she was not pleased with his work, and that he really was not a and quot;metaland quot; work specialist. He offered to refund the money and said it was his policy not to accept payment for work which was not satisfactory to the customer. I thanked him and told him we would accept his offer. We received the money in the mail three days later. We did see some of his work restoring antique wood furniture when we visited his shop, and it was excellent craftsmanship. It was refreshing to find a businessman with integrity.
Description of Work: Attempted to repair the damaged shade frame on an antique lamp.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$75
Sherry B.
08/2012
5.0
furniture repair
+ -1 more
I think the price was adequate for that services. I absolutely plan on using them again in the future.
Description of Work: Ronnie G's Antiques and Furniture Restorations. They delivered an antique china cabinet that they re-did and 2 antique lamps that they refurbished for me on August 10th.
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Service Categories
Furniture Refinishing and Repair
FAQ
Ronnie G's Antique & Furniture is currently rated 3.5 overall out of 5.
No, Ronnie G's Antique & Furniture does not offer free project estimates.
No, Ronnie G's Antique & Furniture does not offer eco-friendly accreditations.
No, Ronnie G's Antique & Furniture does not offer a senior discount.
No, Ronnie G's Antique & Furniture does not offer emergency services.
No, Ronnie G's Antique & Furniture does not offer warranties.