Gulf Coast Patio and Screen

If the rotten *** fascia you have would have been in the forest shape. Maybe it would seal the correct way The 1st time!! (This was the response I received from Dewin Daniels when I told him my new patio covering was leaking.) So they don't tell you you have a problem that may cause problems later they just put the cover up and take the payment and run! They are also under the name AAA Aluminum!

Professional, timely, and helpful. Needed a deck rebuilt after my previous stairs/deck had dry rotted. They came quickly, gave me a fair price, and it has held up well.

Warning!!! Do NOT hire Gulf Coast Screen and Patio To install anything for your home. They do not honor their contract. Satisfaction NOT guaranteed! Warning!!! Gulf Coast Screen and Patio should come with this warning label, had I read a warning like this I never would have hired them. They were 8 plus hours late No phone call, just left us guessing on a Saturday. Finally arrived after 3pm, installation was to start at 8am. Excuse after excuse. Bottom line they scheduled another job ahead of us. They seemed tired, hot, and irritated, attention to detail was not priority one. Issues after installation: Cover leaked at the seams (3 places). One of the post ( 3 installed) was 1 1/2 inches higher than the roof line Water ran back towards the soffit and pooled (about 1” deep) from soffit towards the covers center line. Where the cover gutters tied into existing home gutters; home gutters pulled away from the fascia and never secured back on. Water ran down the backside of the gutter saturating the wood fascia. Needed an extra down spout. Recommend is 1 down spout per 150 sq. ft. Not enough screws/fasteners in structure. One or two small screws on posts to header beam. From their web site: “We only use and construct products that meet the 140mph wind code designated by Dade County Florida. We are confident that our product can stand up to the worst nature has to offer”. I don’t think so. After reporting the problems to the owner he responded quickly and promise to send the installers back to fix the problems; however, he made it real clear that he only has one crew and they’re busy working on other jobs. That was his excuse for everything; so, i feel in his mind he was too busy, so don’t bother him and he’ll get to your problems in his own time. One month goes by and nothing. Contact again, same results. After going over several frustrating phone call with no results the owner yelled something incoherent and hung up on me. He has never answered the phone after that incident. I text him and to my surprise he actually responded. Coming to another agreement to come and fix the problems, by text, I am still awaiting for someone to respond. It is now going on three months. Yes, my fault for not thoroughly checking this company out, but I trusted his word after our initial conversation and agreement. Beware of the good deal, it always comes back to bite you.

This company went above and beyond what I expected. I had patio cover done on the front of the house and a screen room on my back porch. They were very determined, down to earth, very clean, courtous, and overall did an awesome job. I love the work they did. Thank you!!

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Could not believe we actually found a contractor who showed up early and finished quickly.No problems at all to report. We will absolutely use them again if need be.

The entire process from start to now finish has been horrible, nothing but a complete nightmare. From the very beginning the crew Chris sent was late, what should have been a one day job turned into two days. They left a giant mess in my yard for me to clean up and what is worse, two days after the crew left it rained and the patio cover leaked from about 10 different places. I had water leaking into my attic, in the corner by my back door which now has caused the wood on my door to rot. After the first rain I called Chris immediately to report the leaks. I was told her would have a crew back at my house within a week to make the repairs. A week passed and no workers showed up. I texted him and he assured me, he was sending someone. A month passed and still no one showed and countless phone calls later still no one showed and nothing was done. Finally in later November my husband got ahold of Chris, at which time assured my husband he would send a crew to fix it when they had a job in our area. Several more months went by and my husband got upset at how bad it was leaking and how it was starting to rot our door. In late January/ Feb my husband finally got in touch with the owner Darwin, he told my husband he stands by his work and it shouldn't be leaking ect ect ect. We got the same excuse and put off that he would send out a crew to look at it and fix whatever needing fixing, but again no one ever showed. Well yesterday May 24, 2015 my daughter, sister and I were sitting out on my patio when It started to rain, it started leaking so we got up to come into the house when the entire patio cover caved in and fell to the ground right where we were just sitting, I want to add that there was no severe weather, (i.e tornados nor straight line winds.) I was very shakin up and proceeded to call the owner yet again. I spoke with the owner and Chris who once again, but this time they acted like they had no idea who I was and the owner said I had never called. The owner then suggested I file a claim with my homeowners insurance because he feels it had nothing to do with his craftsmanship. I am completely discussed at the way I have been put off, I can not get out my back door because its unsafe with it hanging down and everything under it is destroyed from heavy twisted metal smashing down on it. I copied a few of the pictures I hope you can view them. Buyers beware, he will rob you of your money and never finish it properly!

I am very pleased with the screen enclosure. It has made a significant difference in the amount of time I'm able to use my pool and I no longer have to fight the mosquitoes.

The Patio was not sealed properly, I had to have another provider come out and properly seal it to avoid leaks after calling several times for service. Then I discovered that the patio was not installed and would have to be removed and redone costing 6,000.00 to tare it down and replace it. I called for 6 months after discovering this only to be told excuse after excuse. The addresses on the businesses are invalid and he also goes by the several names: AAA Patio, Biloxi Patio & Covers, All Pro Patio,Slidell Patio & Covers, Mississippi Pool Enclosures. I have recorded conversations I had with this man. Very sad story.

Brian and his crew were wonderful and delivered the product to perfection. They cleaned up after the job was completed and even replanted some grass that had to be taken up. They stayed with the job until it was completed. It is even better than what we expected. From the time we called the company until the job was completed was 2 weeks. It took a week to completed the job. We were skeptical of hiring someone from the internet but it turned out to be the right company. In conversations with the owner, he wanted to make sure we received the product that we were wanting. If you are looking for someone to screen your pool, please call Gulf Coast Patio and Screen. You won't be disappointed!!

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