ANDY ON CALL

We had just moved into a new home and there were lots of little things that needed to be done, but were minor enough that we didn't ask for the seller to repair, things like toilets running, florescent lights that didn't work. etc. You get the picture. I got a flyer in the mail for Andy OnCall, with $40 a service call (can't remember all the details of the coupon). I called and made an appointment. I received a call the evening before to verify the appointment, and Bubba (his actual name) got there promptly on time. He was neat, polite, and made a list of what we wanted done. I then showed him around the house and showed him the various jobs. He went to his truck and wrote up an estimate. I told him to proceed. He kept me apprised of his progress, and made some suggestions for improvements. With all we had to do, it took him 2 days to complete. He showed me the receipts for the materials, and overall, kept within his estimate. He did a great job, cleaned up after himself, and graciously put up with my big, fluffy cat following him around wanting him to pet him. We did have one difficulty with one of the chandeliers that had just been removed from our old apartment not working. Russ, the manager, called to tell me it didn't work when Bubba installed it, and offered to come out and remove it so we could take it to a repair shop. That is above and beyond! I would definitely use them again.

can't recall

He wasn't very quick. He's very overpriced. He left a lot of his materials here. We had to clean up after him. There were nails everywhere. Considering how small this job was, I can't understand

Would not use again

I called for an appointment for an estimate to paint one wall (an accent wall) in my livingroom. We have 16' walls and I didn't want to climb ladders to do the job myself when I know painters have the equipment. The man showed up a little late which was okay but then seemed unsure of himself and telling me it would take 2 days with the taping off and cleanup. Having had painting done before I knew professional painters don't have to tape off and very seldom have a cleanup problem. I asked the man if he was a painter and he replied he "knew" how to paint. Out of curiosity I asked how much he would charge and he said $240! I didn't hire him and had it done the next day by another company for $150 and one man painted the wall and was gone in 2 hours. I would never recommend Andy on Call.

They did a fantastic job, very professional and price was great. I was very happy with them. It's been four years, and we've never had to touch the blinds or fix them in any way.

When I called back, the owner said that the job was too small, so he was not going to be able to replace my carpet- didn't even offer to re-quote the job, despite the fact I would've paid his price. The Andy on Call web site clearly spells out that no job is too small- they'll even hang a blind! When I asked for an explanation, the owner hung up in my face, and has not returned my call. I don't know if these guys do good work or not, but I would not recommend them AT ALL....simply because of behavior that is completely unbecoming an owner of a business.

They were slow to come out for an estimate, but friendly. The person who replaced the door did fine replacing the door that I had purchased. However, the blinds were damaged and glass covered my patio. No clean was done at all. I had to carry a heavy door with broken glass to the curb. Not an easy job.

They were supposed to put up a small fence and take down some gutters. When they came I told them I changed my mind about the gutters and wanted them reinforced which was much less work. When they finished some of the old fence posts where still there and I had to call them back. Also they used the old concrete hole for one of the posts. They charged me the whole $1500. Later on the fence was moved by a storm. They worked on it 1 hour, pushed the dirt around the posts, took out the concrete on the post they had not finished in the first place and filled it with dirt. I refused to pay as the fence was in the same condition as before they worked on it.

Hardware was purchased and the work was completed the same day.