Serene Scapes

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Very knowledable and provided a very good solution. They were punctual and did an excellent cleanup of area. Solution has removed a great deal of water from back yard soil.

Nothing. Are they still in business? I left multiple messages over a several week span without a return phone call.

He sent me the estimate when he said he would and his price was competitive; however, he added the caveat that he would not be responsible if he broke any of my pots, nor would he be responsible if the transplanted palms died. While I really wanted to use him, I needed someone that would accept responsibility for their work, which he would not. We went with another company who had no problem accepting responsibility for their work, and we are pleased with our decision.

It was just a fair job. The quality of the work on the landscaping stood out.

Mr. Hall responded quickly to my request. He found a simple and cheaper solution to my drainage problem in my back yard. He and two workers showed up on time and put in a drain in about four hours. His design has greatly reduced water during a very wet season. The crew did a good job of ground leveling and cleanup after project completion.

It went very well. All limbs and debris from the recent hail storm were removed and all flower beds were ready for mulching. My husband and I plan to possibly use him for some other jobs in the future on some rental properties that we own.

He did not install the total number of beds contracted. The beds he put in were of poor quality. Within a few days the fence was falling down. Fence posts were put down in an superficial manner. Here is a excerpt from an email he sent regarding the project. "I apologize for your unhappiness of the project. You and your husband have been a pleasure" Unfortunately the work was so poor and his attempt to fix it so meager, that we just gave up on him.

GREAT!

poor communication

See above.

Arrived, went promptly to work and completed the job in about an hour. Friendly and professional, as always.

well, it did not go well as planned. This company was hired based on a couple of reviews an angie's list....i guess a couple of reviews does not paint the entire picture

I actually requested services from a total of three companies, Ryan responded immediately. The next day he went by my home to take a look. He e-mailed a sketch of his idea in less than five days (he worked on it while out of town with family over the weekend). We paid him a deposit and the next day when I came home from work, the jasmine and shrubs had vanished! A couple of days later (allowing time for the weed kill to work and adding humus) he brought pictures from the nursery for me to see the plants he was going to install. The next day my bed was completed! From initial contact to finish, the whole process took about two weeks.I am well pleased! Ryan is friendly and very knowledgable about plants and landscaping. I can tell it's his passion and he takes great pride in his work. I joined Angie's List to find a good lanscaper and I did! We plan to use him for maintance work too.

Mr. Hall was the first to respond to my inquiry. He is a professional and very creative when it comes to landscape design and plant selection. He required a deposit up front which made me nervous. However, he returned the next day and finished the project to perfection the following day as promised. I sincerely feel his pricing was fair considering the job quality, timeliness, plant selection and expertise. Again, if you want to hire a professional, look no further that Serene Scapes. They are superior! - James

See above. Everything was excellent.

Company called me at a very bad time, told them to call me on Monday. Never heard back from them.

Professional, knowledgeable, courteous, and friendly. A pleasure to do business with; highly recommend them.

Of course the excitement that I was experiencing quickly diminished once I realized this was going to be a hurried up job! They did not bring all the plantes we had discussed putting in the beds he had to go rent a tiller, and take it back before noon, so the tilling work to me was done very hastily! And not vet good. They didn't bring the appropriate amount of soils, so they purchase some bags, and just MADE DO WITH WHAT THEY HAD! The soil in the flowerbeds, they did not plant, bearly had the surface scratched! I dug my guts out to plant the plants in Rhodes flower beds. I could see they were tilling up the grass and leaving it in the mix and I asked about it, which I was told the stuff he was sprinkling in the soil would get rid of the grass- but it did not!!! The straw that was pit in the front flower beds was so thinly laid that I have a BEAUTIFUL CROP OF GRASS IN THE FLOWERBEDS'!!!!!!!!! So, now I have got to rework theses flowerbeds and get the grasss out of them! The flowers are pretty,but the grass takes away from the joy of having them being done by" professionals" who left me holding the grass bag! I know there could have been a better way to do this! Their mind was on leaving before they even got started, coming here with have the supplies a lll theses things were a disappointment to me.

He was always very professional and showed up he said he would. The work was well done, they cleaned up from the job and I'm very pleased with the results. I will be doing more actual lanscaping next year and hope he is available.

Everything was brought in (plants, dirt, rocks, etc) and completed in just one day! Ryan was here early and completed all the work just as he said he would. I would definitely hire his company again.

Overall, we called Ryan the end of September, 2011. He called that night and visited our property about 3 days later, giving us an estimate. We had to wait on some funds and called him back to do the work Mon., Nov. 14. We set it up for the following Friday, Nov. 18. He was here before the appointed time, got right to work, and was gone by 11:00 am. He and his partner hauled it all off.

MR HALL COMPLETELY EVERYTHING THAT HE WAS HIRED FOR. CLEANED UP AFTER AS WELL. VERY PROFESSIONAL