Long story short, I'm a professional woman who was looking to rent yet I felt as if the we're not interested in my business because if they were they would have been a little more professional and attentive to my needs. I must say I'm very disappointed and would not recommend going to this company looking for an apartment or any type of real estate.
Description of Work: They were not respectful of one's time. I was seeking information about a property that offered a special but the representative could not give any information and stated that I would get a call back. Never got a call. After calling them back myself the next day, I received no aplogy and the rep was still unable to provide me with information on the special that was being offered. Stating that it was by the owners discretion which sounded a little sketchy to me.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
2.0
Kirsten C.
06/2013
1.0
real estate agents
+ -1 more
Our tenants were horrible and I have no idea why they were allowed to rent our home or renew their lease each year. They were late every other month and nickle and dimes us on fixing things. Robinson Real Estate was very passive and didn't follow through with simple things like calling or emailing us when there would be a difference in the cost for the month. When our tenants moved out we had $2000 in repairs and painting. They didn't even clean and tried to blame it on the tenant. I hired them for a job and they did a horrible job, extremely hard to work with.
Description of Work: Property Management
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$3,000
Jean S.
11/2012
1.0
real estate agents
+ -1 more
This company is very poor in addressing any items/problems that a tenant is experiencing. They show complete disregard for the tenant. When conditions were brought to their attention regarding unsanitary/unsafe items, they took their time in attempting to resolve the issues, if they were even resolved at all! For example: rats, mold, cockroaches, etc. Would not recommend this company to anyone! When in their office, have seen the same people in there complaining about the problems they were having in the house they were renting and the problems were not being addressed and/or resolved.
Description of Work: This is a home rental company - renting a house from them.
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FAQ
ROBINSON REAL ESTATE INC is currently rated 1 overall out of 5.
No, ROBINSON REAL ESTATE INC does not offer free project estimates.
No, ROBINSON REAL ESTATE INC does not offer eco-friendly accreditations.
No, ROBINSON REAL ESTATE INC does not offer a senior discount.
No, ROBINSON REAL ESTATE INC does not offer emergency services.
No, ROBINSON REAL ESTATE INC does not offer warranties.