PARTRIDGE DOOR CO

Talked to James @ 2:00 Monday and explained rollers were off track. He informed me that it would be Thursday before he could send some one. I told him I couldn’t wait that long, He offered to give me names of people who might be able to come sooner. I then called some one that came out @ 4:00 that day and they repaired door. On Tuesday I again called James about reimbursement, he said he could not reimburse me because he didn’t do the work. How do you expect some one to go 3-4 days with an inoperable garage door.

I can't speak highly enough about Partridge Door Company. I decided to try them based on their AngiesList reviews and I was not disappointed at all. They showed up on time and were fast and professional. I could tell that they actually take pride in their work and were not rude and in a rush like most of the big name companies. I will absolutely use Partridge Door Company again for all of my garage door needs.

Owner and employees are always professional and competent. Best door company in Jackson!

The repairman explained it could be repaired and did a great job completing the job quickly. I was very impressed with the service and would recommend them to anyone.

Very pleased with the work. Everyone I dealt with from the initial phone call to the technician who came out and did the work was top notch. They called to let us know when they would be there and were on time. Price was very good for the work done.

Fantastic! Competitive pricing, nice people, very professional and they understood that I needed to get my old car into the garage to protect it from sub freezing temperatures! I had not heard of this company until contacting Angies' List.

Beautifully. Reset took only minutes, but Keith Partridge, owner, took time to tell me about what he was doing and how to set the car programmable buttons for other cars.

Subcontractor did preliminary work for garage door installation. Estimate was given, door ordered and promptly installed. Very satisfied.

I sent a message to them on Angie's List late one afternoon, and they responded first thing the next morning with a quote. 24 hours later, the serviceman was at my house. He completed the job within 30 minutes. The serviceman did a great job. Before he left our house, he went above and beyond to make sure the garage door was working exactly as it should.

All of his workers were tied up, so James came out himself and did the repair, so I wouldn't have to wait. He arrived exactly when he said he would, and, refreshingly, on the front end of the time estimate, rather than the back end. He explained exactly what he was doing and why. His explanation of why I will need a new garage door was reasonable, but he told me not to think about it until mine needs another repair and quoted me a price that was about 20% of what I thought it would cost. I see why the company gets such good reviews, and I will definitely call them for the next repair and to replace the door, when it comes time.

Went very well. In order to mesh with my work schedule, we arranged for serviceman to call me when he finished another job near my house. He called an hour or so before he was to come to be sure time worked for me. It did and he arrived around 5:30 pm. After watching how my door was sagging and kind of bucking when it was going down, he knew immediately what the problem was. He said the top strut on the door was placed too low. He took it off and replaced it with a new one, which he placed at the very top of the door. He also oiled all the rollers along the sides of the door. Took him about an hour. Door now works great. Serviceman was very polite. Price was very reasonable. I will use this company again if any other problems develop.

They came on Dec. 10th for a temporary fix. The garage door was not working. We ordered a new garage door. The next morning one man came to install the door and completed the job in 3 hours. It works well and looks good.

Provider showed up on schedule, test and repaired discrepancies with operation of the garage door, fixed loose sensor and did a great job. Highly recommend.

I called Partridge Door Saturday afternoon when the spring on my garage door broke with my car trapped inside. I got their voicemail since they were closed. I called another company that was suppose to come Sunday, but didn't show. Partridge called me at 7:15am morning and said they would be out between. 2-4 that afternoon. At 2:45 the serviceman was at the house and he had the spring replaced in about 45 minutes. They did a great job!!

The work was performed exactly as requested. I sent them message via Angie's List at 7:30 pm (after hours). The following morning at 7:15 am someone called from Partridge Door. He set up an appointment for that same afternoon. A serviceman arrived on time and completed the work in less than 45 minutes. He was very polite and reassuring that he would be finished quickly. I had used Partridge a few years a years ago and was very pleased. They continue to give great service, now.

I had called the company on Friday late afternoon and left a message. They called back but could not come until Monday. I was unable to get anyone else. Of course it is a weekend. On Monday At 7:30 AM they call, we make an appointment for 10:00. Jackie was early, finished in 30 minutes and only cost $80.25, I thought the door would need to be replaced. He said this kind of thing happens alot..

We are extremely pleased with the repairman's professional attitude and he was finished before we knew it. The garage door works again. We thought the price was very reasonable. We would select this service provider for any future needs with our garage door.

I called the company and set up an appointment for the next day. The service man arrived promptly and fixed the problem quickly. Was very respectful and professional. Would recommend this company.

The man arrived shortly after I called. He inspected the door and changed a broken spring. He then lubed the screw shaft and roller guides. In all it took him about 15 min.

I had a severely damaged garage door and called to see how quickly they could give me an estimate. They set up an appointment for the following morning but the owner called me back that same day. He came within an hour of calling, surveyed the damage, gave me my options and an estimate. Long story short: I called around 10 am on a Wednesday and they had my new door, rails, chain drive, motor, sensors, etc. installed by 11 am on Friday morning. I had gotten another estimate that Wed. from a competing company but Partridge Door was about $200.00 less. I don't know what the deal is with the couple of F s I saw on this company because, given my experience, they make no sense. This company responded quickly, provided me with exactly the product I wanted, installed it promptly and expertly and did all that for less than the competition. I don't know how you get any better than that. I would highly recommend Partridge Door Co.

I called on July 23rd, and the receptionist told me he would be here between 10 and 12. He called at 9:45 to see if we were ready for him to come over. I really appreciated the quick response by him. He had the two new remotes programmed in about seven minutes!! He greased our opener for free. He also checked my car, which has Home Link to open our garage to make sure what he did had not interfered with my car's garage opener. Thank you so much! I would 100 percent recommend this company without hesitation!

This is a company that I would try again in the future if I needed work done.

After calling several door companies and speaking with Partridge Door Company's owner Keith Partridge..... I decided to use Partiridge Door Company because Mr. Partridge explained to me that he had an electrician/carpenter who was a friend that could frame in the garage door to his specifications, wire the automatic door and set the remotes plus he would have no trouble putting the speciality hardware on the door that I had designed. I had given much thought the design I wanted and talked at length with Mr. Partridge and the carpenter/electrician about iit. They assured me it could be done without any problems. I ordered the hardware myself and when I received it I showed it to them both and they said no problem. It was part of the agreement that this would go on the door as specified. Mr. Partridge's electrician/carpenter friend came and assured me again that the speciality trim could be put on the door and he would return after the installation to do the trim so we proceeded with the work. The carpenter/electrician did the framing and put in an attic door to access the electrical. The electrician/carpenter charge was $1,019.20 which I paid. The door installer came and installed the door. The cost for that was $1,016.71. The carpenter/electrician came again and did the wiring and Mr. Partridge told him he had "lucked up" because he found a "hot wire that was ON". However the carpenter/electrician had to return because the door would not open or close unless this particular switch was on at ALL times. The carpenter/electrician told me he "never should have done it like that" and he did fix it correctly but this took an extra visit that was not planned. Mr. Partridge gave me a key fob for the garage door to put on my key ring to open the door. I asked that remote switch be placed in the garage that would open the door and he seemed upset when I asked for one. He told me it would have to be a battery type. I asked him how he expected the garage door to be opened from the garage if I was gone in the car. I asked that the remote be put in a specific place in the garage because I had trouble with my hurt arm reaching it higher up on a different wall. Mr. Partridge then came when I was NOT there and secured it (where it could not be moved) in the exact place I had requested it NOT to be placed. I then asked him for a remote for my car and one for another family member and he did not seem happy with that request. He brought me two flimsy plastic remotes which promply broke two weeks later. When I called Mr. Partridge several times to set a time the carpenter/elec. could come back to put the speciality hardware on the door, I was told that the carpenter now had another job. Mr. Partridge was rude, unprofessional and unpolite to me and yelled "YOU will JUST have to WAIT" ! He also stated "YOU KNOW MY PERSONALITY" (???) ..... I asked him when could I expect someone to be available and he would not aswer me but was again rude and extremely unprofessional. Have never been talked to in such a fashion as this and was quite upsetting to hear his attitude and refusal to help. I can NEVER recommend this company to anyone. After waiting .... no one ever called or came or responded, I was forced to hire and pay someone else to finish the job Partridge Door Company agreed to do.

I called the company and left a message. The office person (male) called me back promptly the next day and set up an appointment in just a few minutes after I told him what was the problem. He called me back the afternoon before the appointment to confirm that everything was still the same. The service person called me when he was in route to my house. He had to come back the next day to finish because of a part that was not readily available. The service person came back the next day and completed the job. I was very pleased with service provided by this company and this was my first time using them.

It was great. Their price was reasonable. They did what they said they would do, their service was prompt, it was good service and we didn't have any problems.