Tracy is a super nice young man. He seemed very knowledgeable and helpful. He picked up our computer on a Monday and returned it on about Thursday. He even spent about 30 minutes with us answering questions and giving us advice about our aging machine. He explained that the antivirus software we had been using was one the and quot;bad guys had learned to get aroundand quot;. He no longer works from the listed address though but from his home. That's why he picks up your machine and returns it to you. The phone # listed is still good but you will probably have to leave a message. He will call you back in no time. He will come to your home for that but we live so far out of town, we met him in a nearby location where he was working. I would recommend his services to anyone.
Description of Work: Cleaned the hard drive, cleaned the whole tower, removed a virus, and installed a new antivirus software program.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Sonia J.
07/2012
5.0
computer repair
+ -1 more
Tracy Canoy, the owner, came out to our home (this was wonderful, not having to take and pick up computer), and worked on both our desktop and laptop computers. He seemed very knowledgable, and very efficient in what he was doing. He improved the speed on both computers, installed a free security system which he considered as good as Norton, (which was going to cost us $80 to renew). So with that in mind, the charge of $150 for two hours seemed well worth it! We will definitely use him again if the need arises.
Description of Work: Worked on desktop and laptop in our home, didn't have to take it in somewhere. Took care of several problems we were having, mainly speeding up both computers. Also installed a free security program that he considers as good or better than Norton, which we were going to have to pay $80 to renew.
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Service Categories
Computer Repair
FAQ
COMPUTER HELP is currently rated 5 overall out of 5.
No, COMPUTER HELP does not offer free project estimates.
No, COMPUTER HELP does not offer eco-friendly accreditations.
No, COMPUTER HELP does not offer a senior discount.
No, COMPUTER HELP does not offer emergency services.