JIM COWDEN ELECTRIC

Very polite and very professional. Took care of the problem quickly.

Quick, professional. I will definitely use Cowden again!

OUTSTANDING!!!!! Service was professional, timely and affordable. Mr. Cowden's team were polite and respectful throughout. We will be having them back soon to complete some additional upgrades on our house. HIGHLY RECOMMENDED!!!

Answered my call, scheduled appt for the next morning at 8:00. They were on time, courteous and professional.

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had already been replaced as well as the fan itself without being able to resolve the issue. They said it was fixed and charged us in addition to the service charge an additional 60 or some odd dollars. I didn't have a problem paying for equipment we recieved if it fixed the problem but it didn't. My wife told him before he left that the remote had already been replaced. He also took our old remote with him. There was nothing wrong with the old remote. After a couple of days we started having problems with the light again. I called back and left 2 messages and finally after a couple of days got a call back and scheduled another appointment. I asked several times about the getting the old remote back and they said that they no longer had it. They made no attempt to make this right. On the second service trip. My wife was there once again. They went in there and worked on the fixture. After a while they came out and said they were going to purchase a new fan. My wife then told them that the fan had already been replaced and that the old fan was doing the exact same thing. After that they then told my wife and the reason the light didn't work correctly is because we had those flouresent bulds and that we needed regular bulbs in it. That resolved the issue. Doesn't that seem like something an electrician doing service calls should know?

Had used them in the past as they were called by my plumber when he was performing work at the house. Called them during regular business hours and the guy acted like I woke him up. He just said "hello" so I wasn't sure if I reached the right number. Turned out I did and wanted to have an electrician call to schedule a service call. He assured me he would get the message to them. Nobody ever returned my call. Really disappointing.

They arrived very promptly and found the problem with our wiring. Although they entered a bid that was higher than everyone else, I think they would have done a better job than the person we chose for the repairs.

I called the company twice, on two different days in the early morning. Each time I was told that the electrician was on his way to another job and each time I was told that they'd see if they could get to me--they never did. I would have been fine with an appointment at a later date, but the truth is that I was stood up on two separate days without so much as a phone call to say they couldn't make it. Given the rest of the good reviews on Angie's List for this company, I'd like to think they're reputable for the work that they do, but after two attempts I can't even get them to give me a call. I'd give the electrician an 'F' if I knew for sure that he was even getting the message I left with his secretary. As a company overall, I have to give them a 'D' for professionalism.

NEVER HEARD FROM THEM

See above.

see above

The company was assigned by our home warranty provider, after not being able to find an electrician in our local area. The electriician came out the next day, and was on time. He was very courteous and got right to work. It was a quick fix, under 20 minutes, he was on his way. Before he left, he even took a moment let my loudly barking dog sniff him. Calmed her right down.

I had to conduct this transaction while I was out of town. He went over and gave me an estimate for the work to be done over thephone. When I got back Friday, he was working on the project, and we were through with our transaction by noon.

I've called the company on three separate occasions to do electrical work in my home. Each and every time, I've been happy with their work. My calls have been promptly answered, and the workers have come the same or next day. The workers have been very polite, and work quickly - not wasting time or my money. I've been very pleased with the results on all the work. I've not had any problems whatsoever. This is a trustworthy company.