She showed up 5-6 hours late. She brought her 12-14 year old daughter with her. I paid her $250 to clean my entire house, but she cleaned 2 ½ rooms in her first (& only) visit. After she left, she told me she undervalued herself. I actually agreed to let her come back & clean the rest of the house for another $100. Fortunately, she didn’t come back so I didn’t waste any more money on her “services”. At first glance, the rooms she did clean, looked amazing. But upon further examination, I noticed that she hung up dirty clothes along with the clean ones (I had already told her which baskets were clean & dirty). She just hung up every piece of clothing in the laundry room. She basically shoved every book, piece of paper, & miscellaneous item into one cabinet in the bedroom. She did NOT sweep. After almost an entire month of her saying she would come then not showing up, she finally reached out the last time & said she would come back on a scheduled day. We texted the morning of. The time for her to arrive passed, so I reached out via text again, only to discover I had been blocked. TL;DR: She “cleaned” 2 ½ rooms out of the whole house, took my money, & blocked me. She is a con artist.
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$250
Response from Britts cleaning service
Are you sure you have the right person? I’m not sure I remember you but if so I’m so sorry. I do know organizing like it sounds does cost a lot more. You may want to check around on prices. Sorry for your bad experience!!
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Service Categories
House Cleaning,
Blind Cleaning
FAQ
Britts cleaning service is currently rated 1 overall out of 5.
No, Britts cleaning service does not offer free project estimates.
No, Britts cleaning service does not offer eco-friendly accreditations.
No, Britts cleaning service does not offer a senior discount.
No, Britts cleaning service does not offer emergency services.
No, Britts cleaning service does not offer warranties.