Description of Work: As alarm companies go, Butler Durrell is on the "pricey" end of the spectrum, but you get what you pay for, and in this case, everything was top of the line, including service, promptness and attention to detail. We highly recommend this company!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James T.
04/2015
5.0
home security systems
+ -1 more
Installers were punctual and competent.....Finished job in prescribed time.
Description of Work: Installed alarm system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$599
TOM & NORMA M.
10/2014
5.0
home security systems
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Josh C.
05/2012
5.0
home security systems
+ -1 more
They installed the alarm on our current home and our home before this. They even wired the home I grew up in years ago--my parents, sister and grandparents use them and have for years. Very easy to deal with and professional. At our old house we had a lighting strike that fried the alarm and other electronics and they came out to replace the whole system and took care of dealing with the insurance for us. All positive experiences for 20+ years.
Description of Work: We had an entire alarm system put in our home. We just bought the house and had the alarm system installed prior to moving in. At our request they wired everything--all the windows and doors and installed all new smoke detectors. Two full time employees who have worked for the company for years came and did the job in two days. They even came back a week later to add a delay time to a door we wanted done and to retest the system. The customer service is great and the owner is very nice and was willing to work with our budget. The men who come install and maintain the alarm are nice and normal and helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
TONI D.
10/2008
5.0
home security systems
+ -1 more
This is the third system this company has installed over the years. They are professional, informative, reasonably priced, and never pressure you to buy anything you don't want or need. They installed a complete home system for me and will provide monitoring.
Description of Work: Butler/Durrell installed a home alarm system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,650
FRITZI H.
02/2006
5.0
home security systems
+ -1 more
THE BUTLER/DURELL SECURITY COMPANY IS VERY PROFESSIONAL AND RESPONSIVE IN MONITORING AND MAINTAINING OUR HOME SECURITY SYSTEM. THEY GIVE US REMINDER CALLS FOR CHECK-UPS TO MAKE SURE OUR SYSTEM IS RUNNING WELL.
Description of Work: BUTLER/DURELL SECURITY COMPANY MONITORS AND MAINTAINS OUR HOME SECURITY SYSTEM.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Home Security Systems
FAQ
Butler Durrell Security is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Butler Durrell Security accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Butler Durrell Security does not offer warranties.
Butler Durrell Security offers the following services: Residential and commercial security, fire protection, activation of existing alarm system, CCTV & access system.