Midtown Home Improvements, Inc (Kansas City)

The customer service - return calls and appointment setting was lacking. They seem to be a bit overwhelmed in this area. Otherwise it was a good experience.

Pretty quick and dependable so far they are almost finished completely - so far we have not run into major problems.

Midtown Home Improvements and their contractors (Jacobs Floors, E&B Granite, Ferguson Lighting Gallery) did a wonderful job on remodeling our kitchen. The people we dealt with were professional, knowledgeable, and personable in the way they conducted their business. Work was performed to specifications, within the estimated timeframe, and the quality of the work was excellent. The contractors did an excellent job cleaning up after the project was completed and were very careful in moving materials. We would highly recommend Midtown and would engage their services on future projects.

We are so pleased with our door, It is beautiful.

The two installers Anthony and Dan were fantastic. The work three solid days in the cold to complete 19 windows and 4 doors. First rate installation.

These people have been great! They are very conscious of the rest of the house as they are carrying materials back and forth, and they double check everything. They leave nothing undone, and they even took the extra steps to install new switches that we provided. Overall, excellent quality and workmanship.

The deck turned out beautifully and the crew was always there when they said they would be, did a wonderful job, went above and beyond on some things and always cleaned up after themselves. They were great to work with!

Info about progress not readily available from supervisor. Returning phone inquiries left much to be desired. Materials used for project left for extended period after job completion. Daily site clean-up not necessarily favorable.