Durbin Garage Doors LLC

Went great. Arrived in a timely manner and was very polite and professional. Did a great job at a fair price.

They tried to fix it first with a new circuit board (based on the communication from the trouble light). This didn't help at all. Since the unit was 12 years old (and probably needing a new motor) it was going to be a better value to just replace the entire unit rather than put money into a new motor AND still have no guarantees that the problem would be solved..

It went great! I called Monday afternoon, made appointment for Tues afternoon. Austin was very professional and courteous, did the job quickly and efficiently. Had a Valpak coupon for $170, that's what he quoted over the phone and that's exactly what he charged. There were no hidden fees or upsell. I had called for an elderly neighbor who has trouble communicating over the phone and was concerned someone would try to charge him extras, but not an issue at all. Very pleased with the whole experience. I would use them again with no hesitation for any future garage door work.

Very fast install. Very good customer service

Called Jim Null. He came out the next day and repaired the opener and lubricated both doors. He also showed me how to adjust the door if the problem reoccured.

They arrived early and were finished quickly. Very friendly and courteous. I would use them again in a hearbeat.

Very responsive. Completed in a timely manner. Great price compared to others.

This company has done work for us on a couple occasions and we have referred their name to others. Professional and our experience has always been good.

Great. Was running a little late, but called to let me know. Removed & replaced garage door and opener in under 3 hours- still within the initial time frame quoted. Cleaned up job site and took care of disposal of old door & opener. Explained opener programming & setup. Answered all questions with professionalism. Would definitely use this company again and recommend to friends & family.

Showed up a little later than scheduled. They called to let me know they were running late and apologized. Work done was excellent! Highly recommend Durbin Garage Doors!

Tried booking another service the day before - they never showed. Called Durbin - he had an hour window before next appt and he came right away and fixed everything. Lubed both doors as well. Nice guy - efficient - knows what he is doing. Got lucky because of Angies List. Good work - fast. Will use again.

I contacted him late on a Saturday afternoon and he was able to come out the next day and make the repair. He was right on time and the repairs were made in under an hour. Great Service. Door now works better than ever!

Excellent. Called him at 2:30 on a Saturday. He came out 3:30 next day. Repair was super simple (but I couldn't figure it out). Took him less than 10 minutes. But he then went and inspected other garage door and libricated all the wheels. Charged me his minimum service call. Very pleased.

Jim was on time and he has completed the work in less than 40 minutes. He also helped me with resetting my existing garage door codes. Will definitly call him for any future works.

He was able to come the same day. He tried to troubleshoot the problem with me over the phone before coming over. When he arrived, he knew exactly what the problem was and was able to fix it right away. We are very please with his service.

It was perfect. When I called, Jim went over what might be the problem. He did not pressure me into an expensive replacement or repair and explained everything to me. I went ahead and had the opener replaced since it was 14 years old, and he gave me a very good price. I love the new features that come with this opener like the time & temp always showing on the wall control unit and a motion sensor. The garage opens so quietly now. Jim was on time, and worked quickly. He went over how to operate everything and left me with the manuals after explaining. I was impressed from the beginning with the fact that he answers the phone himself. I didn't have to leave a voicemail and wait for a return call. I teach and can't take calls during the day, so actually talking to someone with one call is usually very difficult. I have called him in the past for possible repairs and he took the time to talk with me to see if we could resolve the problems over the phone. You will be very pleased if you do business with Durbin.

A spring broke on our garage. Cold weather was approaching and my wife and I didn't want to scrape windows in the morning so we called Durbin. Jim was quick to respond, and we set up an appointment for the following evening around 6:00. Jim called around 4:30 that evening and asked if coming early was okay. Duh, that was fine with us. They arrived around 5 and went right to work. I checked on them a couple times, it was too cold to stay outside, and they were making quick work of the repair. Within an hour I was paying them and they were on the way. My only complaint is that it is harder for me to hear the door now so sometimes I have to go check to see if I closed it:) I would heartily recommend Durbin to anyone who needs a quality repair done sooner than later.

I asked about pricing on e-mail,he suggested that i call him for complete information.I called and every question was answered promptly.About 10 days later called and asked him to come out and talk further about the job.Again,every question was answered and he was very helpful. What was really impressive was that there was a price increase since we had last talked,but he gave me the price that we discussed per our phone conversation.I told him what I wanted and he called back to set up the job,in three days.He was here ,performed the entire job,along with tear out and take away,putting in both the garage door and opener.He explained everything ,and answered all questions about the system.He was in and out in 3 hours.

We recently had our garage floor replaced and initially the garage door wouldn't stay closed. The concrete contractor contacted Durbin and took directions over the phone which at least allowed for the door to stay closed. A couple of weeks later I thought the door opener just didn't seem to be operating as smoothly as it had in the past. I also noticed that the 2x4 the track was anchored to was pulling away from the studs. I called Jim on a Saturday morning & he inciated the earliest he could get to me was on Monday morning. Jim was exactly on time. Inciated that it was a simple matter of adjusting the d/o, which he did. He also re-attached the 2x4 with lag bolts. Job took all of 15-20 minutes. System works as efficiently as when installed. When I asked what the charge would be, Jim almost apologetically said, "$25." He also answered some general ?s regarding upkeep and maintenance.

He(Jim Null) arrived when he said he would.He installed the new door with the track,cleaned up & left.He was very courteous to both myself & my wife. There were no hidden charges.Price(900.00) was exactly what he said it would be. Rick & Diane Thebeau

Came across Durbin Door in an ad in the mail. Checked them out in Angie's list & made contact. James Null responded quickly to my all e-mail communications. Job was completed very expeditiously and...nearly $200 less than a quote from a well known competitor for exactly the same product/service

Fixed my door in about 5min... Only charged $25.. I used him a couple years ago for an emergency repair on a Saturday. Honest, doesn't try to get you to do more than you have to . Extremely reasonably priced... He should actually charge more!

It went excellent. He was very helpful. He helped relieve the stress on the garage door, replaced light bulbs, and was very knowledgeable.

I received a coupon in one of those legal size /Advertising envelopes filled with coupons for just about anything. There were 3 garage door company coupons. I got 3 quotes from companies(Berry Door and Precision Door) that actually came to my house. Durbin's beat the other two by $400 and $600. James Null/Durbin Door came out and verified size and such. Very pleasant and courteous. He installed the day I requested. Very professional, knows his "stuff". He replaced a couple of support angle-iron pieces at no extra charge. Whereas, the other two quotes had charges for such. Berry and Precision's quotes had only one hand remote and no outdoor keyless pad, each wanted $50 for each additional remote and $50 & $90 for a keyless pin pad. Durbin's included everything in his quote. I've recommended Durbin to several coworkers and neighbors.

JIm came out to replace a broken spring on my garage door, but I forgot to tell him that I have an oversize door. He did not have the proper spring with him, but put one on temporarily so that I could use my door. He came back the following week and installed the proper spring.