BUCK PLUMBING CO

Estimated cost: $800. Dustin was always nice and professional when I talked to him. Provider showed up at 10:30am and started working. Initially thought the leak was at the house, it wasn't. Dustin had to dig an additional 4ft back to a "T". Everything was fine until we found the leak. Then he needed to call in for pieces. Him and his partner waited until the pieces the showed up. During the initial digging they had to break an irrigation line to the line. Completely understandable. Pieces arrived for the main leak, got it the leak fixed. Started filling hole. One they got back to the irrigation line break, had to call in for more pieces. They waited a while then left and came back. Got the irrigation line fixed, covered things up. Yard is a pretty decent wreck, outside of the needed hole. Bill time, at 2:30pm. I was charged for 5hrs.. $934.11. I tried to make the argument that the total elapsed time was 4hrs. "Well I didn't charge you for the other guy." So the time was what you estimated originally, now I'm being billed for hours that haven't occurred and guys that should have been in the original estimate? "Well, parts, ..depth.. ". Nice guy. Is the leak fixed yes. Do I feel like shady business happened on the estimate vs actual..yes.

We use him all the time.

Had zero knowledge on softeners, I needed to provide detailed how to information. Emergency sub-pump repair they were called in by another contractor fixing the damage. Came out quickly the first day and performed some 'ban-aide' repair, never returned to finish the job

Rough in seemed just fine. Let him know 3-4 weeks before that we would like to move in and he didn't get the job finished. Called him the week we were moving in and he had gone on vacation. Got his substitute and he got us up, with running water, in most of the house, the day we moved in. No hot water. ended up having to install the 2 water heaters myself. After we were in the house for a short while we started noticing problems with the plumbing. There was not good water pressure when you were running multiple outlets. When I started investigating this, I noticed that he took the 1 1/4 inch supply line I had brought into the house and immediately dropped it to 3/4 inch line and tried to feed the whole house with a 3/4 inch line. This is a house with 5000 sq. ft. and 9 bathrooms/powder rooms. I replumbed the supply lines as best I could in the basement and we have much better pressure thoughout the house. Though I think it could be better, if I had access to the lines going up to the water heaters on the top floor. We also noticed fairly early on that we would occasionally have a sewer smell throughout the house. Thought it was just the traps drying out in our basement. We hadn't finished the basement out yet and had 2 powder rooms and one full bathroom down there. Upon examining the system and talking with a couple of plumbers it appears that he did not vent the basement correctly and I am going to have to replumb the vent system in the basement.