Repair was fine. Until he wrote up invoice. The woman on phone assured me it was only going to be $65 for the service call. He charged $75, and when questioned, he explained it was a "hard" repair and he cut himself. (boo hoo). He also charged a flat rate of 10% for tax. When questioned on that later, he said he "read his tax chart incorrectly". Nope, he never read a tax chart. Just did a quick 10% charge..(which is considerably more than the local rate). Very unethical.
Description of Work: Dryer repair
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Leon H.
04/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: Replaced thermostat in freezer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Shelly V.
12/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Great job. Nice guy!
Rating Category
Rating out of 5
Yes, I recommend this pro
Patty D.
10/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Fixed the commercial dishwasher at our church.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Randall B.
02/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Replaced evaporater fan
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
linda O.
09/2014
5.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Doug B.
12/2012
5.0
appliance repair
+ -1 more
We were very pleased with Grus, as he was very honest in telling us what had happened and charged only for a service call. We will only use Grus in the future.
Description of Work: Our dryer was making a strange sound and smelled like something was burning. Grus arrived and was able to determine that a tube of chap stick had wedged into an area between the drum and bottom of the dryer leading to the sound and smell. He removed the foreign object and our dryer has worked flawlessly ever since.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Doug B.
11/2011
5.0
appliance repair
+ -1 more
Our washing machine was making a horrific noise and we thought it was going to need to be replaced. Barry found that there was a tube of chapstick stuck underneath the tub. Once removed our washing machine worked fine. He could easily have told us something major was wrong and charged us a far larger amount. As it was he didnt even charge us his standard service call amount! His honesty was very refreshing.
Description of Work: Diagnose a washing machine that was not working.
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Service Categories
Appliance Repair
FAQ
BARRY GRUS APPLIANCE SVC is currently rated 4.5 overall out of 5.
No, BARRY GRUS APPLIANCE SVC does not offer free project estimates.
No, BARRY GRUS APPLIANCE SVC does not offer eco-friendly accreditations.
No, BARRY GRUS APPLIANCE SVC does not offer a senior discount.
No, BARRY GRUS APPLIANCE SVC does not offer emergency services.
No, BARRY GRUS APPLIANCE SVC does not offer warranties.