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Dames Heating & Cooling Inc

Heating and Air Conditioning, Water Heaters

About us

Additional contact name - Jack Dames. Additional phone number - (636) 359-7756. Additional fax - (636) 456-5862. Additional email - dames@centurytel.net. Additional DBA - Jack Dames Heating & Cooling Inc. Dames Heating & Cooling Inc is your expert heating and air conditioning service provider, winter, spring, summer, and fall. Call us for custom HVAC installations, heating and air conditioning repairs or furnace/air conditioner replacement units. We know you are busy and we will work around your busy schedule. The trusted name in Heating and Air Conditioning (HVAC) for many years, Dames Heating & Cooling Inc. will help you keep your home comfortable for years to come. We're just a phone call away, call right now!

Business highlights

Emergency Services Offered

Services we offer

Residential and commercial heating, furnaces, air purifiers, dehumidifiers, ventilators, air conditioning, water heater repair & replacement.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.3
responsiveness
4.7
punctuality
4.5
Showing 1-6 of 6 reviews

Barry S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Jack cleaned our furnace and made sure everything was functioning properly prior to the sale of our home. He is an honest, no frills guy. I am going to have him install a whole house humidifier in our new home as well. I am glad we found someone for all of our future HVAC needs.
Description of Work: Furnace Cleaning/Tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Steven J.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very informative polite, a real professional job
Description of Work: Came and serviced my AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

jacob M.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Unfortunatly my a/c was unrepairable but the tech actuely took some time going through the whole unit to make sure of this instead of only 5 minutes like other companies have done in the past they were very perfessional and didnt try to talk me into something i didnt need or want THANK YOU!!!
Description of Work: Checked to see why my a/c wasnt working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

trisha F.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
sWe contacted them about trouble with our air conditioning unit. The service man was nice, informative, and did a thorough job; he cleaned up after himself when finished and didn't leave footprints all through the house even though it was a bit muddy outside . He actually went above and beyond what we expected. The only problem we had was less than optimal communication about the time the service person would arrive. Still, we had told them it wasn't an emergency so it wasn't a big deal. My husband was quite satisfied with the information he was given about a couple of questions we had concerning the unit's functioning as well. Dames Heating & Cooling exceeded our expectations and we would recommend them to others without hesitation.
Description of Work: Service person inspected our a/c unit, replaced capacitor, cleaned filter, made sure the unit worked before he left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$237

Linda R.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
They are superior, very honest, dependable, and everyone in the company is very personable. They are prompt, clean up after themselves, and very polite.
Description of Work: They are putting in a new heating and ac unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Mary M.
09/2008
1.0
heating & air conditioning/hvac
  + -1 more
The first technician (one of the owner's sons) was inexperienced, and frequently called the owners for guidance while doing the installation. Instead of realizing he was not equipped to handle the job, they continued to send him out again to try to finish the installation. Finally on the third trip to finish the installation both owners (John and Jack) responded in order to finish the installation. The installation process was handled very unprofessionally, and the quality of workmanship was extremely poor, which is why our flooring and insulation are now damaged and must be replaced, as well as the hardwood flooring in our kitchen. We had another heating and air conditioning company take a look at the air conditioner and the subsequent damage. This service technician told us the unit was not installed properly and that is why we experienced these problems and damage. Overall, I would have to say this experience has been a very expensive nightmare.
Description of Work: We called Dames for bid on replacing the central air conditioner in our weekend mobile home located in Callaway Co. The bid was $900 for a refurbished unit. The technician (Jason Dames) that came to do the installation discovered the existing A coil was damaged and couldn't be used. A couple of days later he returned with a used A coil, for which we were charged $400.00. He was inexperienced and ran into difficulty, so the installation was not completed on the second day either. John and Jack Dames (owners of the family business) came a couple of days later to complete the installation. When finished, they presented me with a bill of $1,982.00, which was much higher than their initial bid, even with the additional costs of the A coil being replaced. The air conditioner is only operated on weekends during the summer months. Not long after the completed installation, I began to notice water in the air ductwork. Then upon inspection of the underside of the flooring found that the water had been leaking out of the drain pan situated under the A coil and had rotted the insulation and flooring. The air conditioner was running at the time of my inspection and water was dripping from a large hole in the sub floor in several places, wet insulation was hanging from the flooring with some insulation lying on the ground underneath the hole. I also felt cold air blowing out of this hole in the floor. Obviously, when we begin to use the furnace when the weather becomes cold, we'll be losing heated air through this hole also. The hole measures about 2 feet by 3 feet.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$1,982

    Contact information

    PO Box 23, WARRENTON, MO 63383

    www.damesheatingandcooling.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Water Heaters

    FAQ

    Dames Heating & Cooling Inc is currently rated 4.3 overall out of 5.

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Dames Heating & Cooling Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Dames Heating & Cooling Inc offers free project estimates.
    No, Dames Heating & Cooling Inc does not offer eco-friendly accreditations.
    No, Dames Heating & Cooling Inc does not offer a senior discount.
    Yes, Dames Heating & Cooling Inc offers emergency services.
    Yes, Dames Heating & Cooling Inc offers warranties.
    Dames Heating & Cooling Inc offers the following services: Residential and commercial heating, furnaces, air purifiers, dehumidifiers, ventilators, air conditioning, water heater repair & replacement.

    Contact information

    PO Box 23, WARRENTON, MO 63383

    www.damesheatingandcooling.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM