They were professional, easy to talk with and professional with the estimate.
Description of Work: We have a two-care garage that has two separate doors. We need two new garage doors with openers.
Rating Category
Rating out of 5
Arthur F.
07/2018
5.0
garage doors
+ -1 more
Our garage door broke on a Sunday night with both cars in the garage. I called Precision on Sunday night, spoke with a live person and scheduled a repair. Nick called that he was on the way. Looked over the situation, showed me that a cable was broken. Prepared an estimate that I agreed with and he went to work. Did a Great job on a 34 year old door! Yes - I would hire again.
Description of Work: Broken Garage Door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Pat W.
06/2018
5.0
garage doors
+ -1 more
Great. Joel found the problem was a loose wire in the wall unit, so he replaced it with a new one. Works great now. He also made sure all chains and tracks were cleaned and that the sensors were working properly.
Description of Work: repair on garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Derrick B.
06/2018
5.0
garage doors
+ -1 more
Precision was quick to send someone out and gave a good price quote for a few options. We decided not to get any new parts yet. They provided a useful inspection of the existing door and all parts, and re-attached the pull-handle so the door would function again. We will definitely call them when it is time to replace something.
Description of Work: Fix garage door and give a quote on keypad entry
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
lisa C.
01/2018
2.0
garage doors
+ -1 more
Garage door opener and rails were installed correctly and work fine. A grass catcher full of salt for the ice and snow that was in our garage ended up missing after the servicemen had left. Very disappointing. Company offered to replace the grass catcher as a sign of good faith but deny that their men did anything wrong.
Description of Work: New garage door opener and rails
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$600
Leslie S.
10/2017
1.0
garage doors
+ -1 more
So much for having all the parts on the truck.... The tech was very nice but didn't have the parts necessary to repair our door and suggested a full motor replacement - at a cost significantly higher than the competition. They then demanded payment for a $49 service call (after being there for 10 minutes and not being able to do the repair). Management decided that recouping the service fee was more important than doing the right thing. I am in the real estate industry and deal with contractors on a daily basis. Avoid these guys!
Description of Work: Repair garage door that was operating intermittently
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$49
Sarah W.
09/2017
5.0
garage doors
+ -1 more
I was frustrated but they did due diligence. It took 4 times of coming out to get it right. They did come out until it was right. It was great work in the end.
Description of Work: Replaced garage door spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Timothy R.
07/2017
5.0
garage doors
+ -1 more
The technician was very professional and quickly explained they were unfamiliar with the brand of gate we had. He did not charge us for the service call and provided recommendation options for service. We greatly appreciated the professionalism and honesty of the technician. We would absolutely use Precision again.
Description of Work: I called precision to have a hydraulic gated repaired.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jason C.
06/2017
5.0
garage doors
+ -1 more
I would recommend them.They came back on a Saturday to finish the job when they did not have to. The technician was very friendly and reliable.
Description of Work: Replaced the garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Mrs G.
06/2017
3.0
garage doors
+ -1 more
No show!!! Tech did call 1st time said will be later and tried to upsell. Then tells me it would be 10pm before he could be out and did i want to reschedule. Told him no to call back when done with other job but be never did.... receptionist A+. Tech F Management response to me calling asking why tech never got back to me C.
Description of Work: Garage door opener
Rating Category
Rating out of 5
value
3.0
responsiveness
2.0
punctuality
1.0
Mary J T.
06/2017
5.0
garage doors
+ -1 more
The repair man came out the same day I called. He diagnosed the problem as a broken spring and showed me where it was broken. He outlined my options (2 different types of replacement spring, with different warranties). I chose the option I preferred, he installed it and demo'ed it when he was finished.
Description of Work: My garage door opener stopped working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$255
Debbie B.
05/2017
5.0
garage doors
+ -1 more
Our provider was professional and efficient. The problem was due to the safety camera being out of alignment, but while he was here, he checked the door for other problems, lubricated the joints to get rid of the squeaking, and was very helpful and friendly.
Description of Work: Garage door was not working consistently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$49
Charles G.
05/2017
5.0
garage doors
+ -1 more
I had used them once prior to this call-out and my experience on both calls was excellent. Very professional and they know what they're doing.
Description of Work: They came out to inspect my garage door from vehicle damage, they could not repair it and recommended replacement. Provided me with an on-site estimate to have the door replaced. They did not charge me for the call-out which was nice.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brenda S.
03/2017
5.0
garage doors
+ -1 more
When I told service manager, Scott Politte my dealings with another company he came through for us by sending a technician not only to return the damaged door and pick up a new door, but to install it to my 100% satisfaction. I learned by trying to save some money that a bargain IS NOT always a bargain when you have to deal with unprofessional companies. I will recommend Precision to friends, family and anyone seeking a professional garage door service and sales company.
Description of Work: To fix or reinstall garage door that another company installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
03/2017
5.0
garage doors
+ -1 more
Excellent product, communication and service
Description of Work: Installed upgrade new garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,054
ROSALIE L.
02/2017
5.0
garage doors
+ -1 more
They're very good. I would recommend them to other people.
Description of Work: They repaired my garage door. They fixed my coil spring. They know exactly what's wrong with my garage whenever they do services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Phillip B.
01/2017
5.0
garage doors
+ -1 more
This company is perfect. I would go to them every time. They do everything right. We had one of their techs come out for two of my families' houses. He was great and profession. Will only go back to them. They are great.
Description of Work: Needed New Garage Door Opener at one house and some wheel fixing on another.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christopher T.
12/2016
5.0
garage doors
+ -1 more
Service was excellent from the first call to the completion of the repair. Sean and his associate were very friendly and very upfront about what needed to be done and were very efficient with the work.
Description of Work: Springs replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$363
James C.
12/2016
5.0
garage doors
+ -1 more
A broken garage door is the last thing you want on Christmas Eve day. Thankfully, Shawn came out a few hours after I called. Within 50 minutes my door was operating like brand new. Super quiet! Top notch service. I highly recommend.
Description of Work: Snapped cable threw the door off track.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bob C.
11/2016
5.0
garage doors
+ -1 more
Excellent! A great company to work with . . . very professional in every way! Scott explained the quote very thoroughly and answered all my questions, my door was ordered and the installation was scheduled very quickly. The crew was on time and even called to confirm our appointment! They worked smoothly to remove the old door & install the new one! Overall, I found everyone at Precision Door to be quite knowledgeable, personable & professional! I would highly recommend Precision Door to my family, friends & neighbors!
Description of Work: Removal of our 30 year old garage door and installation of a new garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Colleen W.
10/2016
5.0
garage doors
+ -1 more
Scott at Precision Door replied quickly to our request for a quote, reviewed with us thoroughly the door options, and get our door ordered right away. The door was priced fairly, came in on time and was installed on a day that turned out to be stormy. The 2 installers worked efficiently despite the weather and hauled away our old door. We love our new door that has windows at the top for a nice decorative look and which provides light into our garage. We would recommend Precision Door to anyone.
Description of Work: Replaced original garage door on our 16 year old home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Thomas J.
09/2016
5.0
garage doors
+ -1 more
On time. Courteous. Good communication. Great value. I would definitely use them again and have enthusiastically recommended them to my friends and neighbors.
Description of Work: Replaced a garage door opener and repaired as warranted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$509
GERALD H.
08/2016
5.0
garage doors
+ -1 more
Josh,the technician,took care of everything promptly and fully explained how to use the touch pad-he was sooo courteous and friendly!
Description of Work: replaced the touch pad and repaired one of the doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$86
Gary R.
08/2016
5.0
garage doors
+ -1 more
Technician showed up on time and finished the installation quickly. I wouldn't hesitate to call them again.
Description of Work: Garage door spring replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Deb C.
08/2016
5.0
garage doors
+ -1 more
From first phone call to job completion, every employee I dealt with handled themselves with professionalism, courtesy, and prompt attention to take care of the job hired to do. There was a small issue that one of the employees had not had a lot of experience dealing with and so another employee was called to take care of that. I appreciated the way the company represented itself in all aspects and would definitely recommend them without hesitation and will also call them for any future garage door needs.
Description of Work: Installed new opener for very large overhead barn door
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Service Categories
Garage Doors,
Doors
FAQ
Precision Door Of St Louis is currently rated 4.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Precision Door Of St Louis accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Precision Door Of St Louis offers free project estimates.
Yes, Precision Door Of St Louis offers eco-friendly accreditations.
Yes, Precision Door Of St Louis offers a 10% senior discount.
Yes, Precision Door Of St Louis offers emergency services.
No, Precision Door Of St Louis does not offer warranties.
Precision Door Of St Louis offers the following services: Residential and Commercial repairs, sales & installation - garage doors & opener models.