OJ Laughlin Plumbing Co Inc

He came out on a Thursday of Friday and I wanted to pay him right away but he wanted to wait to make sure it worked before I payed them. It has been working fine ever since.

They came in and identified the problem. It was definitely an excellent experience. He was able to determine where the leak was coming from, the reason for the leak and he was able to take care of it.

They have done good work for me. They were on time, very honest, and quick to get the work done.

Service Tech Michael Lubbert (unsure of spelling) arrived promptly as scheduled and got right to work. All 5 jobs were completed satisfactorily in about an hour. I only wish I had the option of giving them an A+. Final bill was for their minimum service charge of $150 less a $25 first time Angie's List customer discount plus the cost for parts. It's been years since we've had plumbers who knew what they were doing and were not interested in padding the bill. While I certainly hope to never need their services again, I certainly hop they are still in business when I do. They get my highest recommendation.

I wanted a new water heater - by the time they finished I had a rebuilt water heater. I did not appreciate this. I thought the price was a little high. They told me before the service the price and I agreed to it.

They were very good and came quickly. The gentleman that came was lovely and polite. They had to come back a second time to work on my plumbing issues and I may have to call them again.

I was able to get a "first call" appointment, meaning you would be first on the list at 7:30am, instead of waiting for a window later in the day. That worked out well for me. He was here about one and a half hours. He was able to track down a leak in the basement to an upstairs shower that was old and needed caulked (no plumbing issues with pipes, etc). He had to fix a shower diverter in a downstairs bathroom,. We also had a tub with a drain lever that would not work. He had to replace the unit, but did not have a matching color on his truck so he put in a non-matched unit so we could use the tub, and came back a week later with the correct colored unit and replaced it again with no additional charge. I really appreciated that. Our plumber was very nice and we had great customer service. I will use this company again. As far as pricing, it cost me $300 total. Plumbing is always expensive, and we did not "price shop" for our small repairs, but I'm guessing this was in the fair price range compared to the going rate.

The plumber arrived right on time. Took a look at the leak and said it could be done in less than an hour. He noticed the water shutoff for the furnace humidifier and refrigerator ice maker were old style saddle valves. He said he could replace those with correct valves within the one hour minimum and it would only cost me the materials. All work was completed as stated. He was professional, polite and cleaned up completely when done. I definitely will use them again if and when I need a plumber.

Not much to describe really... I called on July 1 and asked if they could be at my place on the 5th or the 6th and was told yes they could be here between 1-4pm, and that the guy would call when he is in the area. Never received a call, text, or even voice mail. No one showed up at my door or even in my neighborhood. Since the issue I wanted addressed wasn't urgent, and I was going to be home anyway, I let the time pass without much of a fuss. My first experience with OJ Laughlin Plumbing Co Inc was very good and it is because of that experience I would be willing to give them another call (and also why I gave them a C on what otherwise should be F). It just won't be anytime soon. I decided to spend my cash elsewhere.

I called OJ Laughlin sort of at the last minute as another provider hadn't called me back after 2 days. Anyway, once I got of a hold of someone, they were able to identify the person who would be here, gave me his name and told me when he would arrive. Nice touch - especially when the guy arrived 15 minutes early. He quickly identified the problem, showed it to me as well as a fix and recommendations. He was in and out in about 15 minutes and even gave a keychain.

I was given instructions for how to remove the leaky substance from the walls. The instructions worked like a charm. Since then, I've not seen any evidence of a problem. During a subsequent "Town Hall" I did learn a vacant property in the neighborhood had a serious bee infectation situation!

It went great, they come quick and fix properly the 1st time!

I had two different visits with two different people. This first one came out to fix the urinal and he was supposed to call me back because I had some other work that needed to be done, and he never called me back. The second person came back to clean out the clog and he came out and did that. I'm kind of disappointed that they didn't call me back so I'll have to find somebody else to take care of the other issue.

The plumber from O.J. Laughlin showed up exactly on time. He quickly analyzed the problem and replaced the pump in short order. Also, he improved the discharge line which had a faulty expandable joint. Very thorough and professional. Licensed plumbers can be expensive but OJ Laughlin was worth every penny and they were very accurate on the phone quote.

I called them on October 9th. They said they couldn't fix the leaking faucet until I got an estimate. He said someone would call to make an appointment later that week. The following Friday, after no having heard from them, I called asking when someone could come. The same person I talked to before said they were too busy. I called again a week later & finally got an appointment. They gave an estimate & I ordered the service, but they never came out. After a month I gave up & called a handyman service who came out the next day & fixed my leak after hearing I was a member of Angie's List.

Overall, we are pleased with the work.

We looked on-line for nearby plumbing companies with good reviews and found OJ Laughlin in Valley Park. Their plumber arrived on-time, thoroughly and professionally fixed our problem, and then asked if there was anything else we needed. I off-handedly mentioned that the water pressure in our kitchen was low. He took a look at it, identified what turned out to be a very simple problem and then fixed it for a very reasonable price. O J Laughlin is our plumbing company of choice. We were very, very satisfied with their service.

Good discussion about the rough in for my bathroom, but ultimately, the price was more than I wanted to spend. Very prompt and professional in the bid visit.

The company was well represented and will definitely be doing any and all plumbing work on my house!

This job was done in a first class and professional manner. An appointment was scheduled promptly to review the work I wanted done and a detailed description of the work to be done was provided within a week along with the cost estimate. After I accepted the proposal of work, the work was started within a week. I was , and still am, completely satisfied with every aspect of the completed job.

OJ was punctual and friendly. They cleared my sewer line but within two months the line was obstructed again. OJ was reluctant to offer me a second service call at no cost but worked with me to keep the price down. I appreciate the assistance.

new & different fixtures in toilet tank,making it easier for me to repair in future; handles rather than knobs for water on and off to washer.

Two men came, one for faucet, and one for cabling. Very professional and did good work. Would use them again.

The service has been very good. They come on time, I keep using them as their service is satisfactory.

The plumber showed up on time, and called ahead like they said they would. He was very professional. Performed the job very quickly. He was also very polite.