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OJ Laughlin Plumbing Co Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

O.J. Laughlin Plumbing Company, Inc. is a full service plumbing company with a known and respected reputation throughout the greater St. Louis area. Equipped to service both residential and commercial repair work, we are backed with superior parts and a staff of licensed plumbers who provide years of knowledge and experience. Celebrating our 65th year in business, we take pride in continuing the business practices of our founder Oliver J. Laughlin. Treat people like you want to be treated, and do work for someone else the same way you would do it for yourself. We are pleased to announce that O.J. Laughlin Plumbing Company, Inc. has, once again, been nominated for the 2016 Subcontractor Award in the MEP Category by the Midwest Council of the American Subcontractors Association. We were also awarded the Better Business Torch Award for 2015 and carrying an A+ rating with the BBB. Let us show you why we have become one of the most respected and reliable plumbing companies in the St. Louis area. Call us now at (636) 225-0992 or (314) 961-7327.

Business highlights

73 years of trusted experience

Services we offer

Plumbing Repairs, Garbage Disposal Repair & Replacement, Toilet Repair & Replacement, Water Pressure Problems, Recirculation Line Installation, Testing Backflow Preventers, Water Heater Replacement, Faucets, Sump Pumps, Housing Code Violations, Leaking Stack & Plumbing Fixture Replacement. Cabling, Camera Inspections, Sewer Line Locates, Hydro-Flushing & Jetting & Hydro Excavation.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.8620 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
2%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 576-620 of 620 reviews

BARBARA H.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

afua B.
12/2014
5.0
plumbing, wells
  + 0 more
unknown
Description of Work: They replaced the sump pump at my office. Awesome!!! Would use them again in a minute.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$278

Eddie S.
12/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Unclogged various drains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Matt L.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard O.
09/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Changed a value in the shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

BETTYE S.
07/2014
3.0
plumbing
  + -1 more
See above
Description of Work: All he did was change the flapper in the tank. Cost of flapper was so minimal yet they billed me a huge price for what they did. I will not have them back.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$150

Response from OJ Laughlin Plumbing Co Inc
The work described by [member name removed] was actually done August 17, 2011. Our minimum service call is $150.00. We have been to her house previously so we are not quite sure why she was unfamiliar with our charges.

Larry R.
07/2014
5.0
plumbing, remodeling
  + 0 more
unknown
Description of Work: Provider was requested to evaluate and if possible fix a broken diverter valve in my master bathroom. A previous provider sent by my Homeowners Warranty company stated that the diverter valve was not repairable without breaking tile for access. The gentleman sent by OJ Laughlin was able to easily dissassemble the diverter valve and identify the problem. However, he was unable to identify the repair part needed as the manufacturer could not be identified. He indicated to me that if I could identify and procure the correct part, it could be easily installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Michael D.
06/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Went great! Installed new hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$478

Lisa K.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired leaking faucet. Diagnosed leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Tracey L.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I woke up to find water leaking from my kitchen into my washroom in the basement. The water was leaking into my light fixtures. I called them early morning and they were out there a couple hours later. They diagnosed my problem and had it fixed in two hours. I used them before and would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kenneth B.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: Replaced three outdoor valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

OWEN S.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARBARA B.
05/2013
5.0
plumbing
  + -1 more
See above for my story.
Description of Work: Our sump pump was not working, and needed to be replaced, during a time of heavy melting snows. OJ Laughlin worked us in, since my husband was physically having to empty the sump pit by the buckets until they got to our home. We have used OJ Laughlin for years, and there are no better than this company and their people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Joe S.
04/2013
5.0
plumbing
  + -1 more
great job,
Description of Work: replace flusher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William F.
02/2013
5.0
plumbing
  + -1 more
Installed a new faucet
Description of Work: Had a leaky kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lynda T.
01/2013
5.0
plumbing
  + -1 more
See comments above.
Description of Work: Shower head and or handle was not working. The gentleman from O.J. Laughlin arrived on time, located the problem quickly and fixed it in a timely manner. I loved the fact that he was very honest with his assessment and did not try to sell me something I really did not need. I would absolutely call them in the future if I needed any plumbing done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Karen F.
08/2012
2.0
plumbing, wells
  + 0 more
.
Description of Work: I called and requested that he look at and evaluate my 15 y/o sump pump. I had been getting an increasing amount of water in my basement and reported to him that my neighbor and I both had observed that we seldom heard the pump go on after a rain and that in the past it had run almost continuously as I live in a low lying area. The man I spoke to requested that I open up the lid over the sump pump and see if it was full of water. I did that and the chamber was not full. He then told me it was impossible for the pump to be defective. I requested that he come anyway and he said he would have to charge me. I told him that was ok because I strongly felt the pump was defective. He continued to argue with me that it couldn't be defective. He chose not to come to look at the pump. About a week later, I found someone else with knowledge of sump pumps who came out to my house, took the sump pump out of the basement and put it into a bucket of water. The sump pump worked ONLY ONE OF THREE TIMES we tried, it so it WAS defective. I now have a new sump pump and NO WATER in my basement. I am not sure of the date of call - it was most likely between July and Sept. 2011 I am no longer a member of Angie's list. Please remove me from further correspondence. Karen Flavin

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


Brooke A.
05/2012
5.0
plumbing
  + -1 more
It went well.
Description of Work: I needed the water turned off and fixtures removed for replacing the counter tops in my bathrooms. They came out quickly and did the whole service quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Karl O.
03/2012
2.0
plumbing
  + -1 more
It didn't.
Description of Work: When I called I told them that I have two bath fixture valves to be changed. He said, "You must mean cartridges." I told him that my handyman specifically told me "valves", but that I'm not the plumber. His next appointment was several days out. When the plumber was still not here after 30 minutes I called the office and was told that I was "next". He was 2 hours late. When the plumber finally showed up he looked at the job and said that it would be 3.5 hours per valve. However, they always "screw" him out of his overtime. So, he wasn't staying. He booked me for next week and left.

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0


Response from OJ Laughlin Plumbing Co Inc
Majority of the time we are told by our customers they need new tub/shower valves. It is usually just a cartridge replacement. It is not our practice to replace fixtures when they can be repaired. Unfortunately over the years, we have been mislead by numerous handymen who think they are plumbers. We cannot figure out where he is coming from with a particular time, because the only time we promise is first stop. Everything else is either A.M. or P.M. No work was done for the member.

Janet T.
02/2011
5.0
plumbing
  + -1 more
Everything went well.
Description of Work: Arrived on time and did the work quickly and professionally. Did a great job of clean up. Price included replacement kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Terrence S.
11/2010
5.0
plumbing
  + -1 more
Excellent. I will use them again.
Description of Work: I have a rehabbed 140 year old house which results in unusual plumbing situations. I hired OJ Laughlin to fix a leaky faucet in my kitchen which was completed in about 20 minutes. The serviceman pointed out that although it wasn't necessary now that my faucet will likely need to be replaced in a few years. The repairman then tried to fix a frozen faucet in a bathroom before deciding it needed to be replaced. He replaced the faucet the following week for no additional charge (I had to find a suitable replacement faucet first).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$332

William P.
07/2009
5.0
plumbing
  + -1 more
on time, good work, informative
Description of Work: new water valve to solve low water pressure problem

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Elizabeth W.
06/2009
5.0
plumbing
  + -1 more
It was stress-free and fabulous.
Description of Work: We hired OJ Laughlin Plumbing to help us with a variety of projects. The biggest one of which was that our ice maker was broken and our water supply from the refrigerator was abnormal, so we figured there was a problem with the water supply to the refrigerator. He figured out what the problem was and how to fix it. He also did minor things here and there, such as removed little things that we couldn't get loose with the plumbing. He didn't repair it the first time we hired them because we refused to allow holes to be cut in our ceiling. We didn't know where the access would be to this piece of plumbing because our basement had been finished after they put in the line to the water supply. We then hired him again to open up the ceiling, and he found the solution easily.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

F C.
10/2008
5.0
plumbing
  + -1 more
Well. Very professional.
Description of Work: I needed some pipe work altered as part of a kitchen remodeling. I also had a leaky toilet tank and faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

MARIA B.
09/2008
5.0
plumbing
  + -1 more
Please see above.
Description of Work: I called for 2 problems. The first was a leaking kitchen faucet. The plumber took it apart and discovered it was worn out on the inside and would need replacing. He was, however, able to do a temporary repair that stopped the lead until the new faucet (on order) can be installed, and the temporary repair is doing well. The second was to connect a spare refrigerator in the old laundry room to the water lines so that the water dispenser and ice maker could be used. The old laundry room still had the washer and dryer hook-ups in it. However, he discovered that the existing cold water line and been cut and capped off (we were unaware of this). He drilled a small hole in the floor, fed flexible copper piping down through it, and connected it to the prior, existing piping. Total time for all of this, a little over an hour, and all of this was unexpected work that he did without any complaints. The refrigerator works great, by the way. There was a small water leak that he cleaned up and repaired, no questions asked, no damage done. I will be using them again to install the new kitchen faucet once it arrives.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Contact information

306 St Louis Ave, Valley Park, MO 63088

http://www.ojlaughlinplumbing.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
General Remodeling,
Appliance Repair - Small,
Appliance Repair,
Lawn Irrigation,
Phone Service - Landline,
Natural Gas Lines,
Interior Painting

FAQ

OJ Laughlin Plumbing Co Inc is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

OJ Laughlin Plumbing Co Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, OJ Laughlin Plumbing Co Inc offers free project estimates.
Yes, OJ Laughlin Plumbing Co Inc offers eco-friendly accreditations.
No, OJ Laughlin Plumbing Co Inc does not offer a senior discount.
No, OJ Laughlin Plumbing Co Inc does not offer emergency services.
No, OJ Laughlin Plumbing Co Inc does not offer warranties.
OJ Laughlin Plumbing Co Inc offers the following services: Plumbing Repairs, Garbage Disposal Repair & Replacement, Toilet Repair & Replacement, Water Pressure Problems, Recirculation Line Installation, Testing Backflow Preventers, Water Heater Replacement, Faucets, Sump Pumps, Housing Code Violations, Leaking Stack & Plumbing Fixture Replacement. Cabling, Camera Inspections, Sewer Line Locates, Hydro-Flushing & Jetting & Hydro Excavation.
ask for details

Contact information

306 St Louis Ave, Valley Park, MO 63088

http://www.ojlaughlinplumbing.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM