OJ Laughlin Plumbing Co Inc

MIKE, THE PLUMBER FROM LAUGHLIN WAS VERY GOOD. HE WAS ON TIME, VERY PLEASANT AND GENUINELY INTERESTED IN FIXING MY PROBLEM.

ONLY PROBLEM WAS THEIR SUPPLIER BEING LATE IN SHIPPING THE NEW STAINLESS STEEL SINK. THE PLUMBER WAS VERY PROMPT BOTH DAYS. SAID HE WOULD BE HERE AT 7:45 AM AND WAS. HAD EVERYTHING HE NEEDED ON HIS TRUCK & WORKED THROUGH UNTIL FINISHED, W/O BREAKING FOR LUNCH. WE WERE IMPRESSED. AUG. '05 PLUMBING WORK: $127; SEPT. '05 PLUMBING WORK (FAUCETS IN BASEMENT) $143.

MIKE WAS ON TIME AND TOOK GREAT CARE (WEARING BOOTIES) NOT TO TRACK DIRT INTO THE HOUSE. REPAIR WAS QUICK (ABOUT 20 MINUTES). COST WAS $80 LABOR $17 PARTS. WITH ANGIE'S LIST COUPON FINAL COST WAS $87. SEEMS A BIT PRICEY.

THE WATER PRESSURE IN MY HOME HAD BEEN DROPPING, AND FINALLY REACHED THE POINT WHERE I WAS GETTING ONLY A TRICKLE. I HAD CALLED THE WATER COMPANY, AND THEY CONFIRMED THAT THE PRESSURE TO MY MAIL LINE WAS FINE, AND THAT THE MOST LIKELY CULPRIT WAS A FAILING PRV VALVE, WHICH CONTROLS THE WATER PRESSURE DELIVERED INSIDE THE HOUSE. I KNEW THIS VALVE COULD FAIL AND ALLOW HIGHER PRESSURES, BUT DIDN'T KNOW IT COULD ALSO REDUCE THE PRESSURE. AFTER READING THE ANGIE'S LIST REVIEWS, I CALLED O J LAUGHLIN. THEY WERE EXTREMELY COURTEOUS, LISTENED TO MY SITUATION, AND TOLD ME THAT THEY WERE FAIRLY BOOKED FOR THE WEEK, AND THAT IF I NEEDED IMMEDIATE HELP I MIGHT WANT TO TRY SOMEONE ELSE. SINCE I WAS GETTING WATER, I COULD WAIT, AND THEY OFFERED TO TRY TO COME OUT IN THE NEXT FEW DAYS, WHICH THEY DID. THEY CAME OUT 2 DAYS LATER, CONFIRMED THE PROBLEM, AND REPLACED THE VALVE. THEY WERE PROFESSIONAL FROM THE FIRST CALL THROUGH THE INSTALLATION. I WOULD DEFINITELY CALL THEM AGAIN.

I WAS HAPPY WITH OUR OLD RELIABLE PLUMBER. WHEN WE BOUGHT THE HOME LAST YEAR, THE TOILET WAS LOOSE. SELLER HIRED SOMEONE TO TIGHTEN AND IT WAS NEVER QUITE SOUND ENOUGH. MADE APPOINTMENT, THEY CALLED A DAY IN ADVANCE AND HAD A SUDDEN OPENING THAT DAY, WAS ABLE TO FIT IT IN OUR SCHEDULE. VERY POLITE, CLEANED UP AND WAS IN AND OUT IN NO TIME. GREAT WORK. GOT THEIR NAME FROM THE LIST.

FAST, COURTEOUS AND EFFECTIVE. OF COURSE, THEY CHARGED TYPICAL PLUMBING RATES WHICH ARE HIGH. THE PLUMBER DIDN'T WASTE HIS TIME AND GOT RIGHT TO WORK.

I CALLED THIS COMPANY AFTER 5PM FRIDAY AND THEY NEVER CALLED BACK, ENDED UP HIRING SOMEONE WHO CAME OUT SATURDAY.

WAS PROFESSIONAL, POLITE. ANSWERED QUESTIONS. KNEW WHAT HE WAS DOING. THIS COMPANY CAME BACK AND RE-FIXED EVERYTHING. THEY WENT ABOVE AND BEYOND TO DO WHAT WAS RIGHT. WOULD DEFINATELY RECOMMEND THIS CO TO OTHER PEOPLE.

THE PLUMBER WAS PROMPT AND VERY FRIENDLY. HE CHECKED AND RECHECKED THE WORK HE'D DONE, SO WE FEEL CONFIDENT EVERYTHING IS FIXED.

VERY ATTENTIVE, VERY RESPONSIVE. THEY WORKED WITH OTHER SERVICE PROVIDER TO COMPLETE JOB. THEY WORKED LATE TO GET THE JOB DONE, AND GAVE ME A DISCOUNT FOR THE FACT THAT IT WAS SUCH A LARGE JOB, EVEN THOUGH WE WERE FIRST TIME CUSTOMERS.

ESTIMATE WAS A LITTLE HIGH, BUT EVERYTHING WAS COVERED AND I WAS IMPRESSED WITH PRESENTATION.

MIKE K. ARRIVED ON TIME AND DID A GOOD JOB. HE OFFERED OPTIONS ON HOW TO HANDLE THE DIFFICULT HOSE BIBB REPLACEMENT. WHEN FIRST SERVICE CALL WAS NOT ENOUGH TIME, HE RETURNED A SECOND TIME WITH NO SERVICE CALL FEE.

EXCELLENT WORK, ARRIVED ON TIME, VERY FRIENDLY PLUMBER. EXPENSIVE, BUT WORTH THE MONEY.

THE PLUMBER WAS VERY PROMPT AND PROFESSIONAL. HE GOT THE JOB DONE!

TOM HANDLED MY CALL. VERY PROFESSIONAL AND FRIENDLY. HE SCHEDULED AN APPT. RIGHT AWAY FOR A PLUMBER TO COME OUT. CHRIS ARRIVED RIGHT ON TIME AND FOUND THE PROBLEM RIGHT AWAY AND FIXED IT. I ASKED HIM AT THAT TIME TO LOOK AT ANOTHER COUPLE OF THINGS AND HE DID A GREAT JOB WITH THOSE ISSUES ALSO. VERY CONSCIENTIOUS AND HARD WORKING AND LIKES WHAT HE DOES, YOU CAN TELL. FOR THE KITCHEN DRAIN THEY HAD TO SEND THEIR CO-COMPANY OUT AS THE PLUG WAS UNDERGROUND AND HAD TO BE ACCESSED BY THE ROOF. THEY SHOWED UP THAT SAME DAY FOR THIS AND FIXED THE PROBLEM QUICKLY. PERSONNEL ARE PROFESSIONAL AND PRICING IS VERY FAIR.

THEY WERE GOOD, THEY FIXED THE PROBLEM IN ABOUT AN HOUR. THEY WERE NICE, THEY WERE EFFICIENT, AND GOT THE JOB DONE. I FEEL THEIR COST WAS HIGH, BUT MOST PLUMBERS ARE.

THE SERVICE MAN WAS FRIENDLY AND VERY EFFICIENT, ARRIVED ON TIME AND WAS FINISHED IN ONE HOUR. HE EVEN WORE LITTLE ''BOOTIES'' OVER HIS SHOES SO HE WOULDN'T TRACK IN THE MUD FROM OUTSIDE. I WAS VERY IMPRESSED WITH THAT! EVERYTHING IS WORKING FINE NOW AND I WOULD DEFINITELY CALL O. J. LAUGHLIN PLUMBING CO. NEXT TIME I NEED ANY PLUMBING WORK DONE. THEY GAVE ME AN ANGIE'S LIST FIRST TIME CUSTOMER DISCOUNT OF $10.00.

THEY SHOWED UP ON TIME, THEY WERE VERY GOOD. THEY GAVE ME A $10 DISCOUNT. WE WERE MORE OR LESS HAPPY WITH THEM. I WOULD CALL THEM AGAIN IF I NEEDED.

THE PLUMBER WAS ON TIME AND VERY POLITE. I EXPLAINED THE PROBLEM TO HIM. HE TOOK APPROXIMATELY TWENTY-FIVE MINUTES. HE EXPLAINED WHAT HE DID AND SHOWED ME THAT EVERYTHING WAS WORKING. I ASKED ABOUT THE PRICE, I WAS NOT QUOTED WHEN I MADE THE APPOINTMENT. HE GAVE ME AN APPROX AMOUNT AND SAID THAT THE COMPANY WOULD BILL ME LATER.

THEY RESPONDED QUICKLY AND WERE OUT WITHIN AN HOUR TO CLEAR MY DRAIN, UPON CLEARING THE DRAIN, THERE WAS A LEAK COMING FROM A BROKER SEAL IN THE BATHTUB DRAIN. I HAD TO AGAIN CONTACT THE COMPANY TO SCHEDULE ANOTHER PLUMBER TO COME OUT AND FIXED THAT. BOTH PROBLEMS WERE VERY MINOR BUT I FEEL THE COST WAS EXCESSIVE.

BEST ALL AROUND PLUMBING COMPANY THAT WE HAVE USED IN THE 21 YEARS THAT WE HAVE LIVED IN OUR CURRENT RESIDENCE. I FELT WE PAID A FAIR PRICE FOR THE WORK PERFORMED.

WHILE I WAS ASKED IF I HAD WATER RUNNING ALL OVER AND I EXPLAINED THAT I FOUND A WAY TO MAKE THE WATER FLOW INTO MY SINK, NO REGARD WAS SHOWN FOR THE EXPENSE (WATER COMPANY) THAT I MUST NOW BEAR FOR THE CONTINUOUS LEAK. I WOULD HAVE APPRECIATED AN HONEST RESPONSE, SO THAT I COULD HAVE LOOKED ELSEWHERE FOR SERVICE A FEW DOLLARS SOONER. I STRONGLY SUGGEST THAT THIS COMPANY SHOULD NOT BE LISTED WITH THOSE WHO SERVICE MY AREA.

MIKE WAS THE SERVICE TECH, AND HE WAS PROFESSIONAL AND ON TIME.

HAD TO CUT INTO WALL TO GET TO IT, AND DIAGNOSED AND FIXED A PROBLEM THAT TWO OTHER PLUMBERS COULDN'T FIX.

THEY WERE FANTASTIC, BEGINNING WITH THE OFFICE STAFF THAT HANDLED MY CALLS. THE WORK QUALITY WAS OUTSTANDING AND THE PROFESSIONALISM DISPLAYED BY THE PLUMBER THAT DID THE WORK WAS TOP NOTCH. I WOULD NOT HESITATE IN HAVING THE COMPANY DO ALL FUTURE PLUMBING WORK IN MY HOME.