O.J. Laughlin Plumbing Company, Inc. is a full service plumbing company with a known and respected reputation throughout the greater St. Louis area. Equipped to service both residential and commercial repair work, we are backed with superior parts and a staff of licensed plumbers who provide years of knowledge and experience. Celebrating our 65th year in business, we take pride in continuing the business practices of our founder Oliver J. Laughlin. Treat people like you want to be treated, and do work for someone else the same way you would do it for yourself. We are pleased to announce that O.J. Laughlin Plumbing Company, Inc. has, once again, been nominated for the 2016 Subcontractor Award in the MEP Category by the Midwest Council of the American Subcontractors Association. We were also awarded the Better Business Torch Award for 2015 and carrying an A+ rating with the BBB. Let us show you why we have become one of the most respected and reliable plumbing companies in the St. Louis area. Call us now at (636) 225-0992 or (314) 961-7327.
Business highlights
74 years of trusted experience
Services we offer
Plumbing Repairs, Garbage Disposal Repair & Replacement, Toilet Repair & Replacement, Water Pressure Problems, Recirculation Line Installation, Testing Backflow Preventers, Water Heater Replacement, Faucets, Sump Pumps, Housing Code Violations, Leaking Stack & Plumbing Fixture Replacement. Cabling, Camera Inspections, Sewer Line Locates, Hydro-Flushing & Jetting & Hydro Excavation.
They were fine. They came promptly and they did a good job. It had been a problem for a long time and they took care of it. They came out quicker than the other company. They are accessible.
Description of Work: They came and did some work in my bathroom and outside on the sewer line. The drain in my tub wasn't working. They had to do the work outside as a result of that.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cindy P.
02/2009
5.0
plumbing
 + -1 more
The job was done on a Friday and the pressure valve went out, we knew it was faulty. However they needed parts and we were without water pressure that weekend. It was no fault of theirs, but I may not start any work on a Friday from now on. All problems that I had were corrected and I felt very comfortable with them. I felt this company had employees that take pride in their work and are fair.
Description of Work: Replaced the main water shut off, could not turn water off in the house had to go outside. Replaced pressure reducing valve, a cartridge in the master shower, was getting hot from the cold and cold from the hot and the workings of one toilet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$890.69
PATTI H.
02/2009
5.0
plumbing, water heater repair
 + 0 more
I got an appointment right away, on a day I was already off. Mike was prompt, put me right at ease, got right to work, and was very informative about what he was doing and any possible further work that might be needed. He didn't try to sell me anything I didn't need, but let me know that if I did need any further work they would be ready and able to do whatever else was needed. He was very careful to clean up after himself as he went. Everything works fine now!
Description of Work: Temperature/pressure relief valve on water heater was dripping and toilet water supply was running constantly, due to excess water pressure. Also, kitchen spray diverter wasn't working properly. Replaced pressure reducing valve as well as the tpr valve on the water heater. Also tightened up the kitchen faucet handle and replaced the kitchen spray diverter, and replaced the 'innards' of the toilet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$433
KATHY F.
02/2009
5.0
plumbing, drain cleaning
 + 0 more
Overall, it was excellent. I called at 7:30 in the morning (in which they were open). I was in desperate need of someone to unclog the kitchen sink pipes. I did a silly thing like put Metamucil down the drain which turned to a concrete like substance in the pipes. A plumber was at my house before 9:30. He was very professional at his job. He thoroughly explained what he was going to do and what had done. He had it fixed within 45 minutes. I was very pleased.
Description of Work: Unclogged kitchen drain, garbage disposal and corrected poor workmanship of pipes w/ new corrected pipes under kitchen sink. Looks much better!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$156.41
CLAYTON V.
02/2009
5.0
plumbing
 + -1 more
They came out very quickly with it being a holiday, so we were able to cook our dinner. We had used them before when we had a frozen pipe. We use Angies List not for the prices but who s been on there for a repeated award winner.
Description of Work: We had to call a plumber on Thanksgiving Day. O. J. Laughlin Plumbing came out and unclogged our drain.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
RICH C.
02/2009
5.0
plumbing
 + -1 more
I have used them before and their work has been excellent all the time. The technician knew what he was doing and had experience in repairing American standard toilets. He had the right tools to fix the flushing mechanism. He was very organized and fixed all three in about an hour and a half. They were professional and outstanding. The price was competitive.
Description of Work: I used OJ Laughlin Plumbing Co Inc. to replace the flushing mechanism in three toilets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Brenda T.
02/2009
5.0
plumbing
 + -1 more
He actually was the first person that told us about Angie's List. He did great work and we use him as a reference if we ever need handy work done.
Description of Work: He fixed our shower and did other minor plumbing projects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda S.
02/2009
5.0
plumbing
 + -1 more
The gentleman was actually a couple of minutes early, performed the repair, didn;t have to leave for parts and cleaned up any mess and was very pleasant to deal with. Plus I got my Angie's list discount in the process without presenting anything other than stating I found them on Angie;s List. Plus I didn't pay right them,m they billed me.
Description of Work: Replaced a sump pump that had stopped working.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
CAROLYN C.
02/2009
5.0
plumbing
 + -1 more
The plumber arrived promptly. He was neatly dressed and cordial. He worked efficiently and got the job done. We have been using this company for a couple of years and have been very pleased with their service. I also appreciate the fact that they bill the customer rather than requiring payment on the spot.
Description of Work: The plumber fixed a leaking shower head control and leaking shut off valve to the toilet. My husband requested that he also snake the toilet, although the pumber felt it was working well and did not need it. But he did so to make my husband happy!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Mary H.
01/2009
5.0
plumbing
 + -1 more
This is an excellent company with friendly, helpful employees. I had just had a major flood in my kitchen due to a problem with my upstairs tub. The woman I spoke with on the phone was very kind, and, assured me that someone would come out the next day. Curtis came on time the next day, and evaluated the problem. He told me in detail what the problem was, and what the options were. He never assumed what it was that I wanted done. He took care of the tub problem, cleaning up as he went. He also fixed several other small problems I had had for a long time. He was honest and forthright about what needed to be done and what could wait. If Curtis is representative of all OJ Laughlin employees, this is an excellent company that can be trusted. As far as cost, I didn't get an estimate because it honestly didn't matter. It was a job that needed to be done immediately. When I received the bill in the mail, I was amazed at the amount. I thought it was going to cost me a lot more than it did.
Description of Work: They fixed a major leak coming from my upstairs tub. There were, also, several other minor jobs such as a leak under the sink downstairs, toilet running constantly, and no water coming from my faucet in the bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$462
RUTH F.
01/2009
5.0
plumbing
 + -1 more
These were some of the repairs that were performed during 2 visits using OJ Laughlin Plumbing Co INC. On both occassions, their office gave me a courtesy call on the day of the scheduled service to let me know that the service representative was on their way, which I greatly appreciated. Both times, the service representatives came and took a few minutes to talk to me about the problem. As they examined the equipment, they would tell me as well as show me what they had found and what they recommended to correct it. They both were very knowledgable and did not waste time as they addressed the problems. The professionalism and knowledge of the service representatives is to be commended. They were very patient as they explained to me what the cause of the problems were and what they could do to correct it. They worked quickly and cleaned up after they had completed the work. My overall experience was excellent and as far as I am concerned, OJ Laughlin Plumbing Co INC are my plumbers!
Description of Work: Some of the plumbing problems that they corrected included a leak in the pipe to the outside faucet, replaced a broken seal around the base of the toilet on the main floor that resulted in a leak in the ceiling underneath it and replaced its water supply line, replaced the bolts that connected the tank to the seat of the upper level bathroom toilet that had rusted out and also the flushing mechanism, replaced the worn out mechanism controlling the hot/cold water that resulted in the shower stall head dripping, replaced the bath tub drain plug mechanisim and unclogged a face bowl drain.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$560
Mary C.
01/2009
5.0
ceiling fans
 + -1 more
They came and looked at the exhaust and assured us that there wasn't a problem.
Description of Work: We called this company to come look at the exhaust on the roof because we thought there was a problem.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SUSAN O.
01/2009
5.0
plumbing
 + -1 more
They did a good job. I would use them again.
Description of Work: We had a leaking pipe and they took care of that. They capped off a drain we are not using.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Rebecca B.
12/2008
5.0
plumbing
 + -1 more
What a relief to find such a knowledgeable, professional, and competent plumber! He not only diagnosed the problems and fixed them, but understood and explained issues in the entire system within just a few minutes. He offered alternatives to more expensive procedures and discussed what should be done next. He was personable, competent, and inspired confidence.
Description of Work: The toilet was fixed so it flushed properly; water pipes in the basement were stabilized so they didn't clang against each other or the gas pipe; advice was given about how to fix the leaky water heater valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
TERRY M.
12/2008
5.0
plumbing
 + -1 more
The service was fine, no problems. Sinks and toilet both are working very well now. I do not know if all plumbing work is expensive - I gave them a B on price because it just seems expensive. This is probably normal average pricing though.
Description of Work: Fixed busted bathroom pipe (under the sink) by installing new pipes. This required "sweating" the pipes together. Also fixed toilet by installing new flap.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Janet H.
12/2008
5.0
plumbing
 + -1 more
Excellent customer service from initial phone call to completed work. Serviceman arrived on time and was prepared and knowledgeable. Used my existing parts to repair toilet and explained everything up front. Worked quickly and efficiently. Also advised me on my sink (it was leaking) and told me what needed to be done and what to look for when I shop for a new sink/cabinet. Very professional and helpful.
Description of Work: Toilet was leaking; parts were replaced. Also had a sink leaking and he advised me what had to be done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Bill G.
12/2008
5.0
water heater repair
 + -1 more
I really appreciate that he was honest and told me that I did not need to replace my water heater at this time. I saved over $800 and, because of his honesty, will not hesitate to call this company for any future plumbing needs.
Description of Work: I called this company based on their rating on Angie's List and was not disappointed. I observed corrosion on the cold water supply line to my hot water heater and thought I would need to replace the heater. The service technician explained that the amount of corrosion was minimal and suggested how to simply clean it off. While at my residence, he suggested two other minor corrections to my water heater, and immediately took one of the actions to cut the length of my overflow pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Joshua E.
12/2008
5.0
water heater repair
 + -1 more
I thought they seemed like a top provider. I didn't go with them though, because I could get it installed more quickly from another national appliance company for 20% less money.
Description of Work: I called OJ Laughlin for an estimate. The person I spoke with was very polite and helpful. He worked up a detailed quote within one day for my needs. He even offered some additional information and had me look up a few things about my water heater before he would agree to replace it (age, current setting, etc.).
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
MARIE B.
11/2008
5.0
plumbing
 + -1 more
They were prompt, efficient, clean, they came out and did what they said they would do and they were very easy to work with. We will definitely use them again and recommend them to others.
Description of Work: They did some plumbing work in the basement and redirected some pipes under the kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DENISE R.
10/2008
4.0
drain cleaning
 + -1 more
Over all he finally got it all cleared out and working just fine.
Description of Work: Actually, O.J. Laughlin sent in another person as they were busy so the man who came (do not know his name) worked in the kitchen under the sink to open up the stopped up sink. I think he worked also in the basement to find the trap and finally cleared it out about 25 feet.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$147
Steven K.
10/2008
5.0
plumbing
 + -1 more
We called to have someone come out and give an estimate. They came out quickly and got a bid back to us quickly. We scheduled the work right away. Bob the service tech did a great job and left everything neat and cleaned up. Faucet works great. The best part is that when we received the bill it was HALF of what the estimate was! We would have been fine paying what we agreed to, but there was a note that said sometimes jobs are easier than they estimate, so they were charging us time and materials instead. Since then we've hired them again for another job. They are fantastic.
Description of Work: Installed a new anti-freeze outdoor water faucet on the back of our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$458
LINDA L.
10/2008
5.0
drain cleaning
 + -1 more
The sewer line backed up on a Friday evening. I called the pager # the company gave on the recording and received a call back within a half hour. The guy I talked to (I think the/a owner) was very straight forward with me on the phone and advised how much it would cost me to come out on an emergency basis vs waiting for Monday. He answered some questions on how to handle the immediate situation and dealing with it in a manner that I could put it off until I could get a regularly scheduled appointment after the weekend. I was able to get an appointment that Monday late morning at which time they unclogged the sewer line
Description of Work: Unclogged a backed up sewer line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Michael G.
10/2008
5.0
plumbing
 + -1 more
The same guy came out, so he was familiar with me and what he was doing. You always get the same guy when you call and he was very courteous. He was always on time, it needed a special modification to make it fit and he was able to work it out.
Description of Work: They came out and replaced the U joint underneath the master shower, and moved a hot and cold water line.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
HELEN K K.
10/2008
5.0
plumbing
 + -1 more
I had several plumbing issues. I needed to have the disposal replaced in the kitchen and had 2 different leaks. I also had a faucet in the bathroom replaced. Everything was done perfectly. They were very courteous and were on time. Everything was neat and clean when they were finished. I was very impressed with the service.
Description of Work: They replaced my garbage disposal and a bathroom faucet. They also repaired 2 leaks.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$573
Amy K.
10/2008
2.0
irrigation systems
 + -1 more
I called asked if they did back flow testing. They said sure, fax over my notice from the County. The next day I see their truck pull up, the plumber was outside for 10 minutes and then they leave, all is good. Exactly what I expect from a highly rated company. Shockingly I get a bill for $195 - largely due to their $140/hour minimum service call charge. Now maybe I'm naive, but for that much money I could get a year's worth of service on a sprinkler system. And to not quote me that price before initiating the service; poor form. I called to complain and got nowhere. So much for them being my "go to" plumber. Off to search the list for someone else to install a new hot water heater.....
Description of Work: Back flow testing of my sprinkler system.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$195
Response from OJ Laughlin Plumbing Co Inc
WE'RE SORRY THE MEMBERS FEEL THEY WERE OVERCHARGED, BUT WE DO FLAT RATE PRICING FOR BACK FLOW TESTING, SO GIVING THEM A PRICE WOULD HAVE BEEN EASY. WE USUALLY QUOTE OUR RATES FOR 1ST TIME CUSTOMERS, BUT IN DECEMBER 2007, WE DID A 2ND FLOOR BATH RENOVATION FOR THEM. OUR SERVICE MANAGER IS NOT COMPLETELY SURE HE QUOTED A PRICE BECAUSE OUR COMPUTER KICKS OUT REPEAT CUSTOMERS. IF THEY DIDN'T GET A PRICE, ALL THEY HAD TO DO WAS ASK. OUR $195.00 CHARGE INCLUDES FILING THE NECESSARY REPORTS AND FEES SUBMITTED TO ST. LOUIS COUNTY PLUMBING DEPARTMENT. ALL OF OUR BACKFLOW PREVENTER TESTERS ARE LICENSED JOURNEYMAN PLUMBERS. THEY HOLD A SEPARATE LICENSE ISSUED BY THE STATE OF MISSOURI FOR TESTING BACKFLOWS ALONG WITH THEIR JOURNEYMAN LICENSE ISSUED BY ST. LOUIS COUNTY. OUR PLUMBERS ARE NOT SEASONAL WORKERS, THEY WORK FULL TIME. BESIDES YARD IRRIGATION, WE TEST ALL KINDS OF WATER SYSTEMS WITH BACKFLOW PREVENTION. THEY FULLY UNDERSTAND THE SEVERITY AND HAZARDS DUE TO A BACKFLOW DEVICE THAT FAILS. THE SLOGAN THAT HAS BEEN USED BY AMERICAN STANDARD (PLUMBING FIXTURE COMPANY) FOR YEARS STATES "THE PLUMBER PROTECTS THE HEALTH OF THE NATION". AFTER SEEING FILM CLIPS AND READING ARTICLES REGARDING BACKFLOW PREVENTION OVER THE YEARS, I WOULD RATHER PAY SOMEONE WHO WORKS FULL TIME AT A PARTICULAR TRADE THAN A SEASONAL WORKER, ESPECIALLY IF IT COULD AFFECT MY FAMILY.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
General Remodeling,
Appliance Repair - Small,
Appliance Repair,
Lawn Irrigation,
Phone Service - Landline,
Natural Gas Lines,
Interior Painting
FAQ
OJ Laughlin Plumbing Co Inc is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
OJ Laughlin Plumbing Co Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, OJ Laughlin Plumbing Co Inc offers free project estimates.
Yes, OJ Laughlin Plumbing Co Inc offers eco-friendly accreditations.
No, OJ Laughlin Plumbing Co Inc does not offer a senior discount.
No, OJ Laughlin Plumbing Co Inc does not offer emergency services.
No, OJ Laughlin Plumbing Co Inc does not offer warranties.
OJ Laughlin Plumbing Co Inc offers the following services: Plumbing Repairs, Garbage Disposal Repair & Replacement, Toilet Repair & Replacement, Water Pressure Problems, Recirculation Line Installation, Testing Backflow Preventers, Water Heater Replacement, Faucets, Sump Pumps, Housing Code Violations, Leaking Stack & Plumbing Fixture Replacement. Cabling, Camera Inspections, Sewer Line Locates, Hydro-Flushing & Jetting & Hydro Excavation.