MAILBOX HQ

Very well. Installer was on time and did a very professional job. I will be recommending this company.

Visited the showroom and met Joe who helped us pick a Mailbox. The installation went as planned and we are very happy with the quality, professionalism with which the new mailbox was installed. Highly recommend Mailbox HQ to anyone look install a new or replace an old Mailbox. Thanks Joe!! You're the best.

Liked the selections listed on the Mailbox HQs website and decided to contact them via phone after seeing positive reviews. Joe was friendly, professional, and prompt. The mailbox I wanted (white) was not in stock but could be available within a week. It came when Joe said it would and installation was immediate. Total time I had to wait from ordering to installation was about a week. The mailbox is nice, sturdy, and great quality. The installer was professional, prompt, and had it installed in no time. I highly recommend Mailbox HQ in Valley Park, MO.

Excellent response time and quick completion date. Exceeded our expectations with quality of workmanship and value for cost of project.

Great. This was the second time I used them and they produce and install a quality product. Very nice and easy to work with!

Fantastic. Joe's customer service orientation was exceptional.

Joe was extremely helpful when we visited the show room. He clearly told us our options as far as style, color, etc. We visited the showroom on a Monday and the mailbox was installed by Joe on Friday and looks really good. We also purchased our previous mailbox from them. I would recommend them very highly and we will go back there for our next one, if necessary.

This project went very well! Joe made the whole process so easy! I worried that I would not be able to find someone to install my new mailbox properly and at a fair price. As it turns out, Joe knows all about mailboxes because he has been building, selling and installing them for 30 years. Who knew you could find someone who specializes in mailboxes?! I recently replaced and upgraded the siding, garage door, gutters and all the trim on my house. To add the final touch, I purchased a mailbox through a catalog, and I spent a fair amount of money to get one that would look just right with my house. It came in four pieces that needed to be assembled. Joe made the whole thing look easy. He had equipment to easily remove the old mailbox that had been cemented in the ground for over 20 years. The finish of the new mailbox, called "French Bronze", is a taupe color with a slight gloss to it. I was a little concerned that it might be marred during the installation process. A scratch would have stood out on the dark color of the box. Joe had a stand that he used to assemble the new mailbox without ever laying it on the ground. The new box wasn?t cheap and I wanted it to look just right. I told Joe that I wanted the mailbox installed at the right height and distance from the curb. Joe said he was well-versed in U.S.P.S. regulations for these measurements. He noted that my old mailbox was installed too close to the curb and that he would install the new one correctly. I also told Joe that I wanted the mailbox to appear straight from all directions, rather than leaning to one side or another as so many mailboxes seem to do. I explained that based on prior experience, even when a level is used to install a mailbox, sometimes the mailbox still will not appear to be straight, and that I suspect this is due to an optical illusion created by the curve of the surrounding land and street. Joe assured me that he would allow me to check the position of the mailbox after he poured the concrete but before it had set, and he did just that. After the concrete had been poured, he allowed me plenty of time to look at it from all directions, and we made one very slight adjustment. Initially I was hesitant to make this adjustment, but Joe encouraged me to trust my instincts. I was very happy with the completed installation. Joe listened to my requirements and never made me feel as though I was burdening him or that he knew better than me as to how the mailbox should look. He encouraged my input throughout and did everything he could to make sure I was happy with the final product. Joe was also very familiar with the mailbox I had purchased. I had some concerns about whether the finish would hold up to prolonged sun exposure and whether I had selected a good design. He reassured me that it was of quality product (he explained that the manufacturer had recently upgraded the finish), and he told me that the numbers I had added to the side of the mailbox are of the sort that are preferred by emergency personnel. This made me feel better about the money I had spent on the box. And Joe did all of this for only $134.00! I had only one small issue, which is why I gave a 'B" on responsiveness. I had called Joe a week ahead to schedule an appointment for a few days before Christmas. He answered the phone right away, which I greatly appreciated. Joe said he would call the day before our appointment to give me a timeframe as to when he would arrive, but he did not. When the day came, he did not show up. I called the next day. He answered the phone right away and we made an appointment for the next day, which was Christmas Eve. The weather was very nice. He showed up on time and did a wonderful job. Though I didn?t know it when I first called Joe, he told me he sells the same mailbox I had purchased, and he also makes custom mailboxes. If I had known this, I would have visited his showroom at the beginning of this process, because I always appreciate product knowledge and good customer service. Obviously, I put a lot of thought and effort into getting a nice mailbox. Relative to all the other exterior improvements I had made, this was a small but important job. Joe's effort made me feel like this project was a complete success. I would highly recommend him to anyone who needs to buy a new mailbox or install one.

They were a joy to work with. Very helpful

It went very well. I paid extra for the old cement to come out but it was worth it. The job was done well, and the provider put in extra effort to make sure my mailbox fit on the new post. I am very happy!

He did an excellent job! It was professionally done, he repainted it and it looked great!

I called Joe at Mailbox HQ. He said he would do the repair at the beginning of the following week, and he did. A couple of days later, without prompting, he replaced the broken support under the mailbox. Excellent service, just as promised. Thank you!

Very pleasant and professional! Does a fantastic job! He matched my old brick on my house very well! My mailbox looks very nice.

Mailbox HQ was top notch! This provider removed and replaced my aged mailbox and refinished the mailbox post. The entire set up looks brand new again. This company even took the time to replant the post and add additional to concrete to ensure it was straight again and will remain so in the future. They did exactly what they said they were going to do and even took care to watch the weather to ensure the paint work would have time to dry. I'm very impressed and would recommend this company without hesitation.

***UPDATE WEDNESDAY, JUNE 18TH*** The numbers on both sides of our mailbox are peeling off. These numbers were placed on the hanging sign included with our mailbox. For the price paid, this is the last thing we thought would be happening. Would like it fixed, will update if that happens. Original Review: Everything went perfect. Joe was very professional, prompt answering my emails, and came out within 4 days of our initial contact, and installed our new "Passion Flower" mailbox and post. My only issue was the pricing. Everyone I've talked to since it has been installed is floored when I tell them how much it cost. It does look wonderful though. If you want the job done right and quickly, then paying more might be justified.

Quick and easy. Shop on the website and called in my order. I needed some custom changes not a problem.

Went great. He even painted it for me (using my paint).

Tony got back to me while he was on vacation and set up a consultation appointment within a week. He was prompt for this appointment and worked with us on which design would work best. After giving us his bid price, we gave him the downpayment and he promised that it would be installed within 2 weeks. They called and installed it exactly on time, did beautiful work and we couldn't be more pleased with the way the mailbox looks. This company is not only professional but works hard to give their customers exactly what they want.

The company was very intent on ensuring my needs and thoughts of the end product were met. Once they had my order, they made the mailbox at their office. This took roughly 1 week to complete. The company was true to its word and delivered the mailbox complete. On delivery, they removed the old mailbox, made a new cement base, and placed the new designer mailbox on top of the cement. It went in like a dream and looks "great"!! Very satisfied.... Even let them place their sign in front of my house to advertise them.

I was very satisfied with the service. The man was very thorough with his installation. He had to dig out old concrete from the old mailbox and install the new one. He was very neat and cleaned up very well. I appreciated how he did not leave a mess at all. They have a lot of different types of mailboxes to offer, and we really like ours.

I like the product and design. They were very efficient.

They did a fantastic job. The day after I called to make an appointment, I came home to find that they had already put up a temporary box. The permanent one was replaced within a couple of days. I have used this company before and they have always provided prompt service. They have a wide variety of mailboxes to choose from and prices seem very good.

Person on the phone was wonderful. I described what kind of mailbox we had before it was knocked off. She knew exactly what I wanted. I looked on the website and gave her the number. She said she would try to get someone out the next day, but it was supposed to rain. It rained and they came anyway. I got exactly what I wanted in a very short time.

The water company uprooted all of the mailboxes to install new water pipes. My new mailbox that they put in had significantly less cement anchor than the other mailboxes. I was able to see this because of the uprooting of everyone's mailbox. I wish they would have used what appears to be a more common amount of cement for my anchor. I would have given them an 'A' if I hadn't noticed this. They came out when they said they would and it didn't take long to install. They were all very nice.

I first called several hardware stores and was told that I would have to find someone on my own to install it. I then visited one store with a very limited and expensive selection of mailboxes. A co-worker mentioned Mailbox HQ and she said that they had a good experience with them. I looked Mailbox HQ up on Angie's List and saw that the reviews were good. I then visited the store which has a very large selection of mailboxes. The salesperson was patient and helped me to make a decision. She also offered to provide a temporary mailbox until the new one was installed.