ENGLISH SWEEP

Workmen were on time, professional and very quick with their service. They laid out tarps so that the area would not be covered with soot as they were cleaning the fireplace. We were very happy with their work.

THEY WERE DOING GOOD WORK WHEN THE OWNER CAME OUT BEFORE, BUT THIS YEAR AND LAST YEAR I HAD TROUBLE WITH THEM. I NEEDED A REPLACEMENT CHIMNEY CAPS AND SHOWED THEM WHAT I WANTED (THE NEIGHBOR HAS ONE) WHICH GOES ON THE CHIMNEY ITSELF. THEY BROUGHT OUT SOMETHING DIFFERENT FROM WHAT I WANTED, BUT I HAD THEM INSTALL IT BECAUSE WE HAD ANIMALS GETTING INSIDE. SMOKE IS NOW COMING OUT AROUND THE DOORS IN MY STOVE AND I THINK HE SHOULD HAVE CHECKED THE GASKETS ON THE STOVE, THAT THEY PROBABLY NEED TO BE REPLACED. THEY DIDN'T LET ME KNOW THEY WERE COMING OUT, I HAD TO FIND OUT WHEN I WAS GOING AROUND THE HOUSE TRIMMING THE YARD AND SAW HIS LADDER. I HAD EAR PROTECTION ON BECAUSE THE TRIMMER WAS LOUD, AND HE SAID HE DIDN'T WANT TO SCARE ME BY COMING OVER AND LETTING ME KNOW HE WAS HERE. I THINK THAT WAS A POOR EXCUSE FOR NOT LETTING ME KNOW HE WAS THERE TO DO WORK.

JASON WAS ABLE TO COME TO OUR HOME THE SAME WEEK I CALLED FOR AN APPOINTMENT. HE CALLED AS SOON AS HE KNEW HE WAS RUNNING LATE, WHICH WAS ONLY ABOUT 20 MINUTES. HE WAS NICE AND CLEANED UP VERY WELL.

THE WORK WAS ON TIME, QUICK, AND ALL MESS WAS REMOVED. THE COVER AT THE TOP OF THE CHIMNEY HAS BEEN SUCCESSFUL IN KEEPING OUT ANIMALS.

THE FIREPLACE HASN'T BEEN FULLY USED YET BUT SEEMS GOOD SO FAR. THE CREW WAS VERY EASY TO HAVE AROUND, SURPRISINGLY SO. THEY HAD TROUBLE SCHEDULING TO MY FULL SATISFACTION.

THEY ACTUALLY GAVE ME A QUOTE IN THE FALL BUT I DIDN'T HAVE THE WORK DONE UNTIL SPRING. CALLED BEFORE THEY CAME OUT - SHOWED UP WHEN THEY WERE SUPPOSED TO AND THEY DID AN EXCELLENT JOB OF MATCHING THE BRICK.