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Peters Heating & Air Conditioning

Heating and Air Conditioning, Metal Fabrication & Restoration, Fireplaces,

About us

If you’re looking for a professional, reliable Troy heating and cooling company, you’ve come to the right place. Our family-owned & operated business has been serving the heating and cooling needs of Troy and the greater St. Louis area for more than 30 years and is proud to treat our customers like family. That means if you’re without heat in the winter, we will take your call anytime day or night and can have a qualified, knowledgeable service technician to your home or office same-day when necessary. Give us a call and find out about our services and soon you’ll understand why our customers call us the best furnace repair company in Troy, MO!

Business highlights

70 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial - Heating & Air Condition. Geothermal, Fireplaces, Duct Cleaning, Roofing, Accessories & Custom Sheet Metal.

Amenities

Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.921 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
10%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-21 of 21 reviews

Ron V.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Technician arrived, dianosed, repaired and had my system up and running in under 30 minutes. The fee for the service call was very reasonable and the part was under warranty. The reason I gave them a B for pricing is that had the part not been under warranty, the technician informed me that they would have charged me $96 for a part that I could buy at a parts store for $25 or less.
Description of Work: A/C compressor repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ed J.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
I am on a service contract with them. They come out twice a year.
Description of Work: They came out to check AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer S.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well was pleased with the staff and the price was very good
Description of Work: We had a full system put in our house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Bobby P.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sean I.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
We just shift to geothermal system. So we used Peter's Heating & Air Conditioning for the system. They were very good and we liked working with them. We choose them as they looked very professional and their bid was also cheaper. They were also willing to other work too.
Description of Work: Peter's Heating & Air Conditioning installed heating and air system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Michael K.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new HVAC in rental house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Peter C.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Great service, as usual. Showed up on time and thoroughly checked out the inside and outside units.
Description of Work: Check heating system for the winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bruce D B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Removed old AC system and installed new Heat Pump system (Carrier). Done in one day. No problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,050

PJ W.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Repair man arrived at the designated time. He was professional, respectful and tidy. He went right to work, had all the repair parts on his truck and within 40 minutes had the A/C repaired and running again.
Description of Work: Repaired and recharged the A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dan S.
05/2014
4.0
heating & air conditioning/hvac
  + -1 more
Their price was good and the equipment I had was good. They were also professional. We got everything put in and then it developed a leak so I repaired. But it looked liked they kind of put it in too close the line it caused the leak.
Description of Work: We use Peter's Heating & AC.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jeff L.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Randy was always very polite and professional . Since I am considering selling my house and building a new house, I decided against geothermal for now and another vendor provided a more attractive proposal for a traditional system; however, when I build I will not hesitate with getting a proposal from this company.
Description of Work: Randy Christman provided estimates for replacing my heating and cooling systems with a geothermal system as well as a more traditional system.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heidi D.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Overall, our experience with Peters Heating and Air Conditioning was excellent. We had bids from 2 other companies. We decided on Peters due to their professionalism during the quote process, timeliness of their bid, and suggestions on products that would best meet our needs. They were very knowledgeable and quoted several options. The work was also done in a professional and timely manner. They let us know when they would be here and were here. They kept their work areas orderly and clean. When they were finished, all debris was removed. They sent us all the paperwork needed to obtain tax credits and rebates, and sent in the information for the rebate to Cuivre River. So far the system they installed works great. Our home is more evenly heated and comfortable. I would recommend their services to anyone.
Description of Work: Installed a new geothermal heating/air conditioning system, and 2 hot water heaters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,500

Linda C.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
It was a good experience.
Description of Work: Cleaned a combustion air pipe due to squirrels

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$154

Peter C.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Showed up on time and were quick and efficient. Most importantly, they covered everything under the warranty.
Description of Work: Replaced compressor on my heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter C.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service. Steve was on time, friendly and efficient. We were extremely happy with the work.
Description of Work: Heating system annual checkup plus proactively repaired the heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

Wanda T.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
For such a major investment, they provided us with all the facts and did not try to influence our decision with anything other than facts. We ended up choosing this company because they made us aware of things that would make our system more efficient and fixed them without any additional cost. All their sales people, installers and service people were very professional and seemed highly trained on geothermal systems.
Description of Work: We had a geothermal heating and AC system that was 14 years old. The system was leaking Freon and needed to be replaced. We contacted two suppliers in our area give us bids; they were within 1% of each other, so price was not an issue. Peters was very responsive and very professional. Our initial contact with the sales person did not even feel like talking to a sales person. He asked questions about our current system; gave us info on the system they recommended and helped us with information on rebates and government tax credits. They also took all the information on the house and checked the current system capacity to make sure it was not too small or too large. It came out correctly. The service people kept us in Freon until the unit was delivered as we were in the middle of a record setting heat wave. That was done for no additional charge. The installation people removed the old system and installed the new as was expected. They also put a breaker box in at the location of the unit for safety reasons and they completely redid the plumbing to the hot water heater as it was not done in the most efficient manner on the first installation. They insulated pipes from the original installation that had not been insulated. The installation area was as clean as a mink. I felt like I should clean the basement to match (but didn't). They sent a service person out on the day after the installation to verify fluid levels after it had run for 24 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

SAMUEL P.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
The estimator was on time, professional, and knowledgeable. The estimate was reasonable.
Description of Work: We only received an estimate on a fireplace upgrade and did not have the work done

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CJ E.
11/2010
5.0
heating & air conditioning/hvac
  + -1 more
They are very punctual and knowledgeable. They have excellent customer service. I would use them again in the future.
Description of Work: Peter's Heating & AC came out in August and installed a dual thermal system for heating and air-conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

Peter C.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
Went very well. Technician was punctual, friendly and knowledgeable in making sure our AC was working well. He made the whole process easy.
Description of Work: Semi-annual maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

CJ E.
03/2010
5.0
heating & air conditioning/hvac
  + -1 more
It has been going wonderfully. It'll be about a month before it's finished, as the ground is still soggy. They even gave me references, which I checked out. It was even better than I expected. That was very encouraging.
Description of Work: They are putting in a geothermal heating and cooling system for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,000

02/2004
4.0
heating & air conditioning/hvac
  + -1 more
ON TIME FOR BOTH APPOINTMENTS. CLEANED UP AFTER JOB, EXPLAINED HOW TO WORK NEW ITEMS, AND GOOD JOB.
Description of Work: INSTALLED NEW FURNACE AND A/C UNIT.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,500

    Contact information

    377 Travis Blvd, Troy, MO 63379

    petersheatingandair.com/locations/troy-mo/

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Metal Fabrication & Restoration,
    Fireplaces,
    Air Duct Cleaning,
    Roofing

    FAQ

    Peters Heating & Air Conditioning is currently rated 4.9 overall out of 5.

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 7:00 AM - 12:00 PM

    Peters Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Peters Heating & Air Conditioning does not offer free project estimates.
    No, Peters Heating & Air Conditioning does not offer eco-friendly accreditations.
    No, Peters Heating & Air Conditioning does not offer a senior discount.
    Yes, Peters Heating & Air Conditioning offers emergency services.
    No, Peters Heating & Air Conditioning does not offer warranties.
    Peters Heating & Air Conditioning offers the following services: Residential & Commercial - Heating & Air Condition. Geothermal, Fireplaces, Duct Cleaning, Roofing, Accessories & Custom Sheet Metal.

    Contact information

    377 Travis Blvd, Troy, MO 63379

    petersheatingandair.com/locations/troy-mo/

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 12:00 PM