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Bob Peterson Service Inc

Appliance Repair, Heating and Air Conditioning, Gas Logs,

About us

Additional DBA - Peterson Bob Service Inc and Peterson Bob Service Co. Additional address - PO Box 234, Troy, MO 63379-0234. 15 years in business, accredited business with the BBB.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Central heating and cooling, major appliance repair, water heater, gas log and fireplace sales, water softeners and conditioning & duct cleaning.

Amenities

Warranties
Yes
Senior Discount

10.00

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.811 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
9%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-11 of 11 reviews

Mande G.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
He came right on time and was friendly and professional.
Description of Work: I needed my gas furnace checked to be sure it wasn't cycling too much. He cleaned the switch and looked at everything. Furnace is running great now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ray F.
02/2016
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Bob was quick to come out in the middle of winter and fix the problem with my heater. Extremely dependable and I would recommend him on any job. Thanks Bob.
Description of Work: Fixed an ignitor on electric heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Judy & Timothy C.
10/2015
5.0
appliance repair
  + -1 more
Excellent job, had to come back as first fix did not solve the problem.
Description of Work: Mr. Peterson referred to A to Z and great experience. Thanks Leonard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Timothy G.
04/2015
3.0
appliance repair
  + -1 more
cProvided parts and service to repair of dishwasher, reasonably well, parts prices seemed high, repaired and have had no recurring problems
Description of Work: repaired dishwasher

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$200

Response from Bob Peterson Service Inc
I looked at my customer base and found no such customer. I also notice the service job they reviewed was from two years ago. Why would you wait two years to review a business. I would like to see a service invoice that's proves this review. I think the customer has the wrong company name on the review.

Stacy L.
04/2015
5.0
appliance repair
  + -1 more
Well
Description of Work: Service air condtioniner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Michael C.
01/2015
5.0
appliance repair, gas logs
  + 0 more
unknown
Description of Work: Inspected gas fire place and clean it and adjusted the pilot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Fred H.
06/2014
5.0
appliance repair
  + -1 more
It was very excellent and I will call him back. They're the only service I would have and he also gave me an hour time period.
Description of Work: Bob Peterson Service Inc. provided me a large appliance repair service. He diagnosed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Diana M.
07/2013
5.0
appliance repair
  + -1 more
I found Bob in the yellow pages when my refrigerator went out. He came out right away and gave me his advice what to do. When we decided to get a water softener, we called him right away about installing it. Bob came out and gave us an estimate and said he could come back whenever we wanted him. My husband and I were impressed with his honesty and friendlyness. He did everything on in a timely manor and was spot on with his estimate. I will call Bob again if I ever need a repair man!!!!
Description of Work: Installed a water softener in my basement. Also hooked up the ice maker in my new refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,310

Marie H.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
Everything turned out very well with the installation. They have done work for us for years and they always provide good quality work and workmanship.
Description of Work: He installed a new furnace and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

nancy H.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
I have used their services for many years. They are a little expensive, but he has good quality work. If my furnish is ever down, he will always come out and fix it. He is also on time and very professional.
Description of Work: They did a furnish repair, checked the fire place, and changed the filter on the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Michele H.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
Our furnace would not light, it was below freezing and a Sunday. We called Bob, and he was on another job but arrived within a couple of hours. He spent hours trying to clear the clog without damaging the pilot. We have a very old furnace that you can't get replacement parts for anymore. Instead of trying to sell us a new one he got it fixed and it has run perfect ever since.
Description of Work: He unclogged the pilot light on our furnace by disassembling it several times.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    243 Penrod Rd, Troy, MO 63379

    www.bobpetersonservice.net

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Heating and Air Conditioning,
    Gas Logs,
    Air Duct Cleaning,
    Water Filtration and Softening,
    Water Heaters

    FAQ

    Bob Peterson Service Inc is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    Bob Peterson Service Inc accepts the following forms of payment: Check,MasterCard,Visa
    No, Bob Peterson Service Inc does not offer free project estimates.
    No, Bob Peterson Service Inc does not offer eco-friendly accreditations.
    No, Bob Peterson Service Inc does not offer a senior discount.
    Yes, Bob Peterson Service Inc offers emergency services.
    Yes, Bob Peterson Service Inc offers warranties.
    Bob Peterson Service Inc offers the following services: Central heating and cooling, major appliance repair, water heater, gas log and fireplace sales, water softeners and conditioning & duct cleaning.

    Contact information

    243 Penrod Rd, Troy, MO 63379

    www.bobpetersonservice.net

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM