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Modern Piano Moving

Piano Movers, Moving Companies, Storage

About us

For Long-distance piano & organ moving. We generally do not handle local moving outside of the metro St. Louis, MO area. Local #: (573) 860-6683. Additional emails: General Manager: russ@modernpiano.com; Sales Manager: kimberly@modernpiano.com; Accounting: derek@modernpiano.com; Dispatch Manager: stephanie@modernpiano.com; Operations Manager: wesb@modernpiano.com , In case of emergency contact Russ at 314-568-6887

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

Long distance (state to state) piano moving & storage. We have full time crews moving all around the country. We are generally in every state at least once a month.

Services we don't offer

Household goods Piano tuning [separate skill set :-)] But we can recommend someone in your area!

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.8169 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
1%
3
1%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 126-150 of 169 reviews

PHYLLIS J.
02/2016
5.0
piano moving
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brooks B.
01/2016
5.0
piano moving
  + -1 more
unknown
Rating CategoryRating out of 5

Jean C.
12/2015
5.0
moving companies, piano moving
  + 0 more
unknown
Description of Work: They moved two pianos for me and everything went very smoothly and quickly. They were very professional from the first contact through completion of the move. I would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Stephen D.
12/2015
5.0
piano moving
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

William H.
12/2015
5.0
moving companies, piano moving
  + 0 more
unknown
Description of Work: Moved piano from home upstairs in KC to Wildwood, MO. Piano to be delivered 18 Dec.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Susan G.
11/2015
5.0
moving companies, piano moving
  + 0 more
unknown
Description of Work: These fine gents were punctual and moved my piano easily and carefully. They even offered to reattach soundboard AND found a bracket on their truck and fixed my music stand. Now, I NEVER would have found that part in any store. I appreciated their care for my piano, floors and walls. They apologized for the price; our house was just far from their location. I would definitely call on them in the future!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Robert A.
10/2015
5.0
moving companies, piano moving
  + 0 more
.
Description of Work: Moved a piano to my house and removed my old piano.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

Jack W.
09/2015
5.0
moving companies, piano moving
  + 0 more
unknown
Description of Work: Shipped a grand piano from Southern California to Tacoma, WA. Care in handling, packing, and unpacking the piano on both ends was excellent. We are very happy with Modern Piano and would not hesitate to recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Pat B.
09/2015
5.0
moving companies, piano moving
  + 0 more
unknown
Description of Work: Moved piano from California to Utah. This company was responsive and professional. If a piano needs moving, I would certainly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Paula W.
09/2015
5.0
moving companies, piano moving
  + 0 more
unknown
Description of Work: They moved my famly's 1934 grand piano from Illinois to Georgia. They were very professional, courteous, easy to work with in pick up dates and delivery and did a tremendous job protecting the piano and our newly refinished wood floors while moving the piano in. I would highly recommend them and would use them again. Very well priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jessica G.
08/2015
1.0
moving companies, piano moving
  + 0 more
unknown
Description of Work: We contracted with Modern Piano in June to move a piano from Pennsylvania to Nebraska. We had a firm deadline for the piano to be picked up by the last day in July. We were assured this was no problem, and told we could follow up a few days after our initial call to find out an approximate pick up date. After multiple calls and emails, during which they had difficulty finding our file, we were finally told, only a couple weeks out from the deadline, that they were planning on picking the piano up in August, despite knowing we had a hard and fast deadline. They offered no apologies, didn't seem to care that they were directly violating our original agreement, and left us scrambling to find a new piano mover with only weeks left before our family home sold. It was an incredibly disappointing experience, especially after online reviews led me to believe they were a decent company to work with.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Modern Piano Moving
is correct. They gave us plenty of time for pickup and we were unable to meet their deadline. Summer is our busiest time where every truck is full, coupled with the regional driver's wife having twins and loosing him for two weeks. We dropped the ball and we certainly apologize. Had they not cancelled the move we would have had the piano picked up by a local company at no additional charge. We will be opening a terminal in eastern Pennsylvania to better handle the volume on the east coast within 60 days. We have also added timing issues to our Special Needs customer list, which will do a better job of alerting our dispatch department, allowing them to be more pro-active. If anyone has a problem at any point of the moving process, my cell number is listed on our website and I am available 24/7. Russ

Marny M.
07/2015
5.0
piano moving
  + -1 more
unknown
Description of Work: They picked a piano in Maitland, Florida and will deliver it in |Annapolis, Md in mid-July.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,483

Elaine K.
06/2015
5.0
piano moving
  + -1 more
unknown
Description of Work: A+
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael M.
04/2015
5.0
piano moving
  + -1 more
unknown
Description of Work: Did not Use.
Rating CategoryRating out of 5

Irene F.
03/2015
1.0
piano moving
  + -1 more
unknown
Description of Work: The previously mint condition piano was returned damaged with packing blanket imprints, scratches, full of mouse droppings and with parts broken off. Movers damaged wood floor while moving into home.Movers forgot tools to assemble ,and had to borrow my tools. Modern piano took piano for three months to repair, and it came back worse than ever. They lied about temperature conditions of storage and who was doing repairs.Ultimately, I had to file an insurance claim with my insurance company,and piano had to be sent off to an refinishing expert that I had to find for six months to be completely refinished and parts replaced. Modern Piano is nothing short of a nightmare to deal with.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$2,000

Response from Modern Piano Moving
This move happened three years ago, but [member name removed] was right. Her mint condition Steinway was not handled the way it should have been. Her kindness and patience was abused and the repairs were neither timely nor perfect. It has always been my intent to be the best piano moving company. So over the past three years we have turned words into action. In 2012 we built a state of the art piano storage building on our headquarters property in Sullivan, Missouri with a true climate controlled (temperature and humidity) environment. This eliminated humidity issues causing pad marks, mice had no way in and pianos stay on/in the same equipment they are picked up with eliminating any scratches, marks or breakage. In 2013 we eliminated owner/operators. Salaried, appreciated employees who have health insurance, vacation time and performance driven bonuses (over 1/3rd of their pay) make quality happen. Ongoing safety and customer service meetings resolve issues before they happen. This has virtually eliminated carelessness and lack of customer concern. We have also raised the quality of our vendors (repair people) by searching out the best in each field. Those names are available on our website under affiliates. In 2014 we began happy camper pictures. At both loading and unloading we ask customers for their smiling face next to their piano. If a crew can’t get a smiling face we want to know why. View the hundreds of smiling faces at pianomover.com. We also hired a customer service coordinator to assure any issue is dealt with promptly and correctly. To date we have collected hundreds of happy customer photos, reviews and compliments on various consumer websites such as Angie’s List. While our customer satisfaction level is well above 98%, when bad things happen we will make it right. The reviews over the past few years indicate we have succeeded. We will continue to improve year after year to meet or exceed our customer’s needs. If at any time you want to offer a concern or compliment my cell number is 314-568-6887. Russell Vitt, President and General Manager

John B.
02/2015
5.0
piano moving
  + -1 more
unknown
Description of Work: Moved a piano from my parents home in Chicago to my daughter in southern Ohio. The piano was moved without any incident and arrived in great condition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Mary Ann W.
01/2015
5.0
piano moving
  + -1 more
unknown
Description of Work: We were moving from our house to a condo. The gentlemen were very careful with our piano, especially when I told them one of the legs is cracked. They placed the piano and told me the sort of things to get to put under the legs to protect the hardwood floor. I'd have them again in a heart beat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert C.
01/2015
5.0
piano moving
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Robert C.
01/2015
5.0
piano moving
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Teresa B.
01/2015
5.0
piano moving
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Kendall M.
12/2014
5.0
piano moving
  + -1 more
unknown
Description of Work: I found out at last minute (about 3pm, one day in advance) that I needed piano moved from one room to another - I thought the remodeling contractor would do it, but he did not want responsibility. I called several piano movers but only found two with availability for next day. This firm checked with their trucks and found one that would be passing near my area later that evening and had them swing by and take care of my move that same evening. They were very professional and got the job done quickly. They did charge me $10 over their standard $90 for the rush job, but I was happy to pay it and have it taken care of on the same day. When remodeling is done I will call Modern Piano Moving again to move the piano back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael M.
12/2014
5.0
piano moving
  + -1 more
unknown
Description of Work: When I called Modern Piano they were extremely professional getting all my information about the piano to be moved. We even pulled up the locations for pick-up and delivery on Google Earth in order to better estimate the price based on front door access and stairs. | |They answered every question I had and informed me all about the equipment that they use to preserve the piano during the move. I was extremely happy with all the information and the professionalism. | |The movers we great as well. I had a family member at the pick-up location and they were very good in talking with them and helping to move the piano out (there was a slight issue with one door way). The movers answered all the questions. When they arrived it was late in the evening (planned time) and they had no issue getting the piano in to my house. Again they answered any question I had and let me know to hold off on piano tuning for 15-30 days to acclimate the piano to the new environment. | |In all I was very happy with this move and saw no issues with the state of the piano when it was delivered.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

James J.
12/2014
5.0
piano moving
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

hugo C.
10/2014
5.0
piano moving
  + -1 more
unknown
Description of Work: Great!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Gil I.
10/2014
5.0
piano moving
  + -1 more
perfect
Description of Work: move piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

992 Highway D, Sullivan, MO 63080

http://www.modernpiano.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
MC-240153
Trade License Locale
US
Trade License Authority
Dept of Transportation
Trade License Expiration
12/31/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Piano Movers,
Moving Companies,
Storage

FAQ

Modern Piano Moving is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

Modern Piano Moving accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Modern Piano Moving offers free project estimates.
Yes, Modern Piano Moving offers eco-friendly accreditations.
Yes, Modern Piano Moving offers a 10% senior discount.
Yes, Modern Piano Moving offers emergency services.
No, Modern Piano Moving does not offer warranties.
Modern Piano Moving offers the following services: Long distance (state to state) piano moving & storage. We have full time crews moving all around the country. We are generally in every state at least once a month.
Household goods Piano tuning [separate skill set :-)] But we can recommend someone in your area!

Contact information

992 Highway D, Sullivan, MO 63080

http://www.modernpiano.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM