Bone Dry Roofing Inc - St Louis

Addam with Bone Dry came by and after checking the insulation, he explained what they would provide. The next day he called with an estimate and I gave them the go ahead. Bone Dry and I agreed on a Monday morning and they arrived exactly on time, 8:00 AM. The two gentlemen were very polite and set up the machine and hose and proceeded to blow the Corning insulation into the attic. They put in baffles allowing the air to circulate better and built a dam around the attic opening to contain the insulation. The two workers cleaned up about 98% and were gone in a little over 2 1/2 hours. While they were there a Supervisor showed up and checked on the job. I am satisfied with the work and would definitely use the for my roof if needed.

Ron came to estimate on Sat while the original appointment was cancelled by mistake. He is professional and explained to me how the system works. The price is not the best one compare to other quotes but I think they are more professional and I saw many good reviews on them here, so I decided to stay with them. The roof was done in 1.5 day, Chris, the site manager is nice and easy to work with. The workers worked fast and cleaned everything after they finish. Overall I like them.

)Met with Ron and Adam, who said I needed shingle repair on house roof, new garage roof and then put down for downspout replacement. Approx. $2140. Sent copy of signed contract to Ron on Thurs., 7/2. Returned Ron's call (from 7/2/15) on Mon., 7/6/15. Did not hear back. Called Ron again on Friday, 7/10/15. He called back and said the workers would be out at my house Saturday morning 7/11/15. Chris and his crew came out around 8:00 a.m. and began work on the garage roof. Chris also worked on replacing 3 downspouts, but there was a miscommunication between Ron and me about the final back downspout (comes down at angle) and elbow, which was not included in the contract (my error in not understanding this). Chris (who was booked solid that day and running behind) came back later the same day 6 pm and replaced those as well. He put in extra time with me to make sure I was happy. Price increased for the extra downspout and elbow, but that was understandable. Very impressed with Ron, Chris, his workers and Bone Dry Roofing. Very, very professional and courteous. Will use again for replacing roof on house. Just a suggestion for folks like me who don't know anything about construction/roofing: maybe warn the homeowner that pulling up the entire roof will cause a lot of debris to fall and cover everything underneath and ask that they cover up anything lying under the roof ahead of time. Maybe I should have known this, but it didn't dawn on me, and I had to empty the garage, hose everything off and sweep the entire garage and move everything back (a ton of work). But that's not something that upset me, it was just a nuisance. I'm very happy with the work you guys did, and my garage roof no longer leaks! Thanks!

I heard about them through a co-worker. The estimate/sales appointment occurred on-time. The employee did a through inspection, taking pictures and a short video that he reviewed with me. Discussed the pricing and some optional work. Finalized the deal, received a small discount for paying the entire invoice at the completion of the work (vs. paying in the next twelve months). Interesting points: Using a Tyvek-like material instead of felt, the nailing was hand driven vs. a nail gun. The installation was scheduled two weeks later, but postponed a week due to the weather. The materials were delivered the day before the work was started. What was scheduled for 1 to 1.5 days but it took 2 full days. Cleaned up everything. Killed some grass by having debris on the lawn for the two days, but the grass is recovering. Had to call them to come back and pick up a forgotten ladder. When the work was done, there were several unused squares of shingles left over.

I live out of town, but own a rental home in St Louis which needed a new roof. I chose Bone-Dry as it had good reviews on Angie's list and living out of town, it is difficult to find reputable repairmen in another city. I was able to schedule a date and time when I would be in town to meet with someone for an estimate. Brian, the sales rep, called me 5 minutes before we were to meet to let me know he was running about 10-15 minutes behind. He spent about 30 minutes thoroughly inspecting and measuring the roof. I felt the attic needed ventilation and he suggested wind turbines for my type of roof. I received an estimate via email within a week. After signing the estimate, I received a scheduled date for about 2 weeks later (probably before the frequent rains started this summer). A project manager called me several days prior to let me know what to expect. The morning they were expected, they called to let me know they were on the way to the house. Everything went really well, they were done in one day, and my renter informed me everything was cleaned up and no debris was left behind. In addition, my renter later mentioned to me that she noticed one of the wind turbines was not moving, she called Bone-Dry and they came out and replaced it. This was such a positive experience from beginning to end, I would highly recommend them.

I initially called with complaints of water coming in at a particular spot on my roof. They thought they identified the problem and patched it with silicone. The next time it rained, it still leaked, so they came back and patched more areas. It held through on rain but on the next heavy rainstorm it leaked again. At this point, I realized it needed a more extensive repair, so I asked for an estimate to add another layer of modified bitumen sheet over a wide area around the leak. Someone came out, took off my tarp, sloppily replaced my tarp and called to say that his supervisor wanted to come out and take a look. I said "fine" . No word from anyone for several days. I call to find out what is going on and am told that someon else wants to come out and take pictures. He comes out, removes my tarp, then sloppily replaces the tartp (which I had to re-secure before the next rain) and I never hear back. That was 2 weeks ago. I will not be calling back, since at this point, I would never use them. I expected a written estimate with suggestions of options for repair and never got one. I expected that the tarp would be replaced neatly and securely when they finished. The customer should not have to chase down an estimate. The company should be going out of their way to earn my business, but instead just ignored me. I did not fault them that the first and second repairs did not work. It was the lack of dilligent follow-up that did it.

Very well. On time. Great clean up. And good follow and quality control. Stayed till it was right.

They were fine but we were a little confused on the billing, how we were going to pay for it but we worked it all out.

Hindsight is 20/20. I would not hire them again. The workers and site-managers were friendly and on time, but their workmanship was full of carelessness and damage. They worked very quickly, and in doing so, did not respect the original craftsman decor of the house. They also did not expect me to jump up on the roof and inspect the work. I found mistakes that they did not point out. (They hadn't pointed out any mistakes, and were waiting for the money on the first day of completion!) I also took pictures. They had to return 5 times to repair what they either ruined or did not do correctly in the first place! I researched for a year before deciding on Bone Dry. Ron even came out twice (1 year apart exactly) to assess the roofing, so they should've been well prepared. Ron called it "unfortunate incidents". Initially, upon discovering the problems, I was told that I would have to pay extra for the repairs. In the end, I did not pay for repairs. The following is a list: 1. They used longer nails than required by Owens Corning, and ruined the 1924 tongue and groove eaves, by splintering/busting through them. When I told them that OC only requires the nails to penetrate 3/4 inch, I was told that smaller nails are too small for their hands to hold. (why hand nail if you don't use proper-sized nails?) When I stated that the eaves are now no longer water-proof, Ron said, "Rain doesn't go up" and "Weren't you going to put on soffits?". Rich and Chris returned to grind down some nails, caulk/screw splintered/broken pieces, and repaint. The workers replaced the ruined original tongue and groove with plywood breadboard, which is lesser quality. However, there are still nails poking through the eaves. (The eaves had been power washed and repainted less than a year ago, so it was easy to see which nails were new!) 2. They had to redo chimney flashing as it was improperly done the first time they did it. I showed them photos of what looked like a hole in the flashing, where it attached along the roof. There had been a small piece of flashing covering the hole. They said it was normal, but it didn't look right. They replaced it. 3. They broke through at least 3 sections of the roof decking with the nails. I called them back to fix the 3 obvious ones that I could see from inside the attic. Sawing quickly into that wood, and pulling on it instead of releasing it from inside the attic, they splintered a piece off a main rafter, and screwed it back together with little screws! They were supposed to repair any busted decking when re-roofing (I had signed to pay for the wood for such repairs), but there are still soft spots on the roof, which can't be seen from inside the attic, so it seems they simply covered them up! 4. They reused old flashing on the 2nd floor roof/windows, and had to return to recaulk windows and nails around the old flashing because porch roof was leaking a week later. I had asked about that specific flashing before hand because other roofers had told me that it would be replaced with a new roof. They said, NO they don't replace it. Owens-Corning said old flashings should not be used. 5.They did not install drip flashing where they left visible wood and caulk under the shingles (they used caulk to repair some of the eaves they broke, and this is visible from the ground). In repairing this section of roofing, they were even going to use long nails again! I had to call them on it! They told me I would have to pay for the drip flashing..which I would have, had it been initially included to cover the visible wood and caulk. I will hire someone else to do it. 6. a. I have found several nails laying up under the shingles, near the edges of the roof. The last one was on 6/30, when I noticed a shingle seemed to be sticking up, and checked it, only to find a nail under it. b. Also, they left a 7" x 20' or so, BLACK line of salvage shingle on the top of my roof, from one end to the other! They said that if they cut it, it would be too short. Now there is a WHITE modified rolled-roofing on top of the house, to be energy-efficient, but it has a bold 20' BLACK line down the middle of it! c. I was also told that the step-flashing was 8"x 8", meaning 4" against the house and 4" along the roof, but I found a much smaller flashing in the yard, and was told that the smaller size was only used in one little area. Now I don't know what to believe. Also, this contractor does not seem able to communicate well, at the office and on site. Several times I got different answers from different people, i.e. signing papers, what color of chimney flashing they offer, what kind of insulation they offer, and who takes care of the warranty info. They also do not communicate well with their workers (language barrier), or observe what is exactly being done by the workers. A good point is the managers and workers were friendly, and I am grateful that they did return to remedy their mistakes without argument. They also brought a painter and paid for the paint. I want to believe that they did their best to "make things right". As of 7/12, there haven't been any visible problems, and the roof looks nice. The bottom line is for the amount paid to this contractor, to have a roof installed correctly, they should've done it right the first time. The house suffered some wear and tear, and it was stressful. I still wonder what else may have been done incorrectly. I have come to the conclusion that most people may not write the negative experiences since this contractor was A rated.

It went great. We had developed a pretty bad leak that they had tried to patch in the past but the roof had gotten too bad. They tore off the old shingles and put a new ones on. They were fast, efficient and friendly. Jessie, the supervisor, explained things to me as things progressed and kept me informed . The men worked fast, they were all friendly and definitely knew what they were doing. Watching them carry packages of shingles up the ladders was impressive. After they were finished with the roof they cleaned the gutters, picked up all the trash and used large magnets to pick up any nails in the grass and on the driveway. The roof looks great and I am looking forward to no other leaks developing.

The provider completely wasted my time. My ordeal started more than 2 weeks ago, when I contacted Bone Dry Roofing to get an estimate on my leaky front gutters. This portion of the process worked smoothly, with someone showing up within the timeline that they had stated that they would. I received a written estimate several days later, and that is when things went downhill. I have called multiple times, faxed the bid, etc., but this company has refused to schedule an appointment to come and actually perform the work! I've called, e-mail, talked to someone who said that Angie in the office would schedule me 2 or 3 different times, only to get nothing but this company's weak excuses about how busy they are, and how they will contact me soon. We are talking about setting up an appointment, folks. How much time does that take to do????!!!! So, last Friday, I spoke to someone there who told me yet again that Angie would be calling to schedule me. I asked this individual what the big deal was with their company having my signed bid in hand, but not being proactive enough to call me to set up an actual appointment to do the work. I received no sensible explanation for this. I was told again that Angie would call either later that Friday, or Mon. or Tue. of the following week. Of course, no one from Bone Dry Roofing had called me by Tue. evening, and so I called them back and was eventually transferred to Angie. Today, Angie told me that Bone Dry Roofing is "so busy" due to the rain that the area has been getting, and she said that I would get a call either tomorrow or on Friday to set something up. I asked, "You mean that I have to possibly wait until FRIDAY just to get an appointment? I contacted you guys more than 2 WEEKS AGO!!!" She was pretty non-apologetic and unremitting about this, and so I felt obliged to leave my first Angie's List review, ever. Don't use this company if you value your time. If they had only told me at the get-go that they didn't want my business because they have more business than they want or can handle, I would have saved all of the e-mails and time spent on the phone, and shopped for roofing expertise elsewhere. Good riddance, Bone Dry Roofing!

Very professional organization. Provided certificate of liability insurance and written labor warranty before work commenced. Crew of 7 with full time supervisor on site completed the 45 square roof in 1.5 days - including tear-oiff of existing roof. They took extra care to protect property and landscaping and did a very thorough clean-up when job was done - no lingering evidence that they were here except new roof!!!. Impressed that the company provided abundant fresh (cold) water for the entire crew throughout the install. This new roof was required due to faulty prior roof in 6 year old home - Ron was very helpful in interacting with the manufacturers representative during their evaluation of the old roof and helped point out to them the faulty condition of the shingles.

I chose them based on reviews on Angie's List. They're ethical, as far as there's a lot of roofers out there that will try to cheat the insurance company. Bone Dry is not one of them. We've had them come back and relook at our roof over the years. So when we get a new roof, we'll probably go with them.

General manager Ron Russelberg showed up at my residence at the time that was mutually agreed upon by both of us... The meeting was brief, informative, and low pressure.... He laid out all of my options and price ranges from budget to higher end architectural shingles in a no nonsense manner... He explained financing was available, including 12 months same as cash if qualified.... I received 2 other quotes from different companies, with everyone coming in within 10% of each other... The experience with Ron and Bone Dry's rep on Angie's List made it an easy choice....I was scheduled for 27 April... Material was delivered first thing in the morning with the full crew showing up around 8 am... General foreman, QC, and a working crew of 5 or 6 men... The crew caution taped off the area while demo was taking place.... I needed 2 new pieces of plywood sheathing, the only minor extra that I was charged for and was really less than I expected... The new mid range architectural shingles just look awesome.. The crew did a final cleanup around 6:30pm that evening... That's 3 roofs stripped, installed , and cleaned up in 1 working shift.. Pretty impressive.... I could not find even 1 nail left over from cleanup... Bone Dry roofs are hand nailed, so it is a little noisy in the house while the work is going on, but that is to be expected.. If you are going to spend 10 grand on roofing, you want a company who knows what's shakin'....and these guys are firing on all cylinders.... Couldn't be more pleased with the product and service..

April 2010: Very professional gentleman came by a few minutes early (big plus) and looked at our roof. Explained we have a couple of years left on our roof life, but if we did want it replaced, what our options were on cost. Also gave us a quote on attic insulation. Found an issue where our ridge vents were blocked by insulation, trapping heat inside our house, and explained when they do the blown in insulation, they'll fix the issue with no additional charge. :) August 2015: When the insulation was added, Bone Dry cleared the blockage. It's been 3 days since they've been here and the insulation was added, and in that time, the upstairs temperature is no longer a 10-15 degree difference from the downstairs. Air is circulating more freely in the house and the house has cooled considerably. I look forward to the lowered electric bills. The workers arrived promptly when they said they would. The team of two were very courteous and professional. We will definitely utilize their services in the future when it comes to roofing, and other outside work on our home.

This job required several steps to complete,but the company scheduled and completed all the jobs in a very timely and organized manner. The workers were prompt, they cleaned up thoroughly and were pleasant to deal with. The price was fair and the work was done well. We would hire this company again.

We had a new roof installed by Bone Dry Roofing in the fall of 2014. Ron Russelburg came to the house prior to our purchasing decision to inspect the roof and describe all of our options. We appreciated his thorough and knowledgeable inspection and felt that his assessment of the roof was fair and unbiased. Unlike some other companies, he did not apply high-pressure sales techniques. Instead, he told us that we could either repair parts of the roof now knowing that because of the age of the roof we would need to replace it within the next few years or we could replace the roof now. He explained the ventilation problems caused by the original 1960s design of the roof and answered all of our questions about the various ventilation and insulation options. We decided to have the roof replaced, and Ron priced the options for us. The price was slightly higher than some other bids we received, but we felt it was fair and reasonable, especially for the quality of materials, warranties, and workmanship, including everything being hand-nailed. After we had signed the paperwork, we received a corporate email with a deal intended for customers who were not yet under contract. Although this was sent to us in error, Ron applied half of the promotional discount to our order for us. Scheduling was easy and hassle-free, and the crew that did the work was polite and competent. I did notice some roofing nails in the flowerbed and one broken (very cheap) landscaping light, but on the whole they did a nice job tidying up after themselves. A few days after installation, we noticed that some of the shingles were not lying flat. Ron was very responsive to our concerns and explained that this can be caused by the changing weather of late fall. He sent someone out to inspect and correct this and promised to follow up again in the spring, which he did. In the recent spring reinspection, the crew found that the edge vent had a manufacturing defect and needed to be replaced. Bone Dry took care of all of this with the manufacturer and replaced the vent within a week. Overall, our experience with Bone Dry has been one of personal attention and excellent customer service. I would recommend them to anyone looking to replace or repair a roof.

My call was answered politely and with immediacy. I explained quite clearly that this was insulation work involving a suite of rooms over the garage. I was able to make an appointment without difficulty. The appointed day arrived and after re-giving the address to the estimator Brian, he arrived about 30 minutes late. I had a lot of painters in the house at the time but that did not hinder my ability to show Brian the entire area in question and explain some of the heating duct locations, I felt could be used to add a vent to the area. We then proceeded to the garage to view the area (he did not want to look at the furnace or existing ducting). The ceiling of the garage is finished with drywall. Almost immediately, I could sense that he was not at all interested in even offering a bid. My perception from his words and attitude was that, the project involved work and not just slamming up rolls of insulation---he was totally uninterested. If all you need is rolls of insulation thrown down or attached to a wall, these might be the folks you need but they are not interested in doing anything that involves removing or working with dry wall (I quite understand that they do not re-install the dry wall and that would have been an extra expense for me). I truthfully don't know how they got such a good rating on Angie's List regarding insulation work, which I did find listed on the site under insulation contractors. I would never use them for anything, ever, with that kind of attitude, I would worry that the work would be slipshod if involved anything out of the ordinary.

The tech was very prompt, and professional. I won't be able to use their services as I have a 3 story home and they are not equipped to reach the 3rd story. They did make sure they stayed in contact with me for our appointment as there has been some bad weather. They have good customer service.

They were very thorough. I had some sticky situations and we worked through it all. They listened to all my needs. I am pretty happy with them. I am glad I was here that day and checked, we had 2 delivery problems because they actually just brought out the felt and not the ice and water shield because it is a low slope but they got that switched out right away. They accidentally delivered the wrong turbines but they had those replaced by lunch.

They were prompt and professional. We had a leak coming into our kitchen. We had several roofing contractors come out and look at it and Bone Dry's solution seemed to make the most sense. They took the time to come out and look at our problem and propose a solution that seemed realistic and reasonable. While they were there, they also looked at the attic insulation. Our house was built in the 1950's with different standards of insulation and they were able to offer more insulation at a reasonable price. They gave us three options for insulation and we chose the middle one. We can already feel the difference! Whenever we walk upstairs, we actually feel warmth as opposed to a cold draft like before. We will definitely use Bone Dry again.

I originally used Bone Dry for a complete roof job in 2012. After five different bids, I checked them out with the BBB and Angies list and selected them for the job. They did an excellent job and provided me with everything promised. Two years later when I needed a full house siding job, I used Bone Dry again. That job was about $10,500. The two man crew was thorough and efficient. I extremely satisfied with the quality of materials, workmanship and professionalism they have provided me. I highly recommend Bone Dry to anyone wanting roofing or siding

I was very pleased with Bone Dry's work, from the initial quote quality through the completion of the project. After the hail damage, I had another company (recommended by my insurer) also quote the work, but found Bone Dry recommended on Angie's list and had them quote concurrently, for comparison. Bone Dry's quoting process was thorough and courteous, compared to the insurer recommended company's quote, which did not even include 4 requested items. Brian went into the attic and carefully evaluated the water damage, took pictures and provided an easy to read quote that included every item I requested, plus a few items to consider, from his evaluation. After the insurance estimate was found to be missing the labor for removal of the 2nd layer of shingles on one side of the house, he came back, took pictures and worked with the insurance company to get the estimate revised to cover the additional work. Once I chose the type of shingles, it took them only about a week (going on memory here, so this is approximate, might have been less) to get the work scheduled and the team onsite, which was outstanding, considering that the hail storms/tornadoes were keeping them very busy. The team worked very late one day (8pm) and then came back early the next day to get the main roofing job completed on time. They were thorough in the cleanup - I only found a few nails that the magnet missed and they were in vegetation, which probably prevented the crew from getting the magnet close enough. The gutters were scheduled within another week and the work took only part of a day. Finally the insulation was blown in within the next week (possibly less, again, going on memory). There was a small snafu in which a crack occurred in the ceiling, during the insulation installation. However, as a project manager, my motto is that there will always be issues - the real measure of a team is how the issues are addressed. Bone Dry was responsive and fixed the crack to my satisfaction, even coming out several times to make sure it was just what was needed. I am extremely happy with both the quality of the work, and with the professionalism of the Bone Dry team. They were pleasant, prompt, and knowledgeable. I highly recommend them for your next roofing project.

I called Bone Dry since they had outstanding reviews and I'd like to add another one for them...It went great...Their office was very professional and curtious...Brian gave us the bid and explained what we needed to have replaced...He also took the time to look at the rest of our facia to see if any additional damage existed...We did have a dent on one portion but wasn't necessary to repair...He was honest and we appreciated the written bid...Would definitely recommend this company.

.We were told when the Roofers would arrive by the Bone Dry manager. He told us who the foreman would be and gave us the particulars about how the job would go. Bone Dry kept to their word and started when they promised. All debris was cleaned at the end of the day. Next day was about a half a day because of a rain storm that came through. Workers covered the section which was not covered yet and ended the day. The next day was good. Workers put in about a half day and completed the job. The last job was the flashing around the chimney. I appeared that they did a good job. The foreman had me go around to inspect the work they had done. The team worked hard, cleaned up professionally and were unobstrusive. I would use them again. Paul Goss