Two Men And A Truck

Absolutely the MOST polite and professional movers! They made our move easier. Nick and the rest of the crew of 6 were responsive, helpful, appreciative, stellar! We unfortunately had some mishaps. One crew member stepped on an heirloom chair while it was on the truck. No wrapping, no pads. Fortunately it did not break but had big dirty footprints on the seat and arm rests. When we sit in the chair now, the seat pops when we stand up. The company had it cleaned and it looks nice. I heard two different stories as to what happened to our craft hutch. One said it was dropped and another said it shifted on the truck. There was a good-sized dent in the top and a big section of paint missing. They put a new top on, it is connected firmly. They also repainted it and matched the paint up well! I can't tell you how pleased we were with our crew.

I hired one truck and three movers. They arrived, did a walk through, covered the floors and went to work. They were quick and efficient. All I had to do was stay out of their way. I have used this company multiple times in three cities and states since 2001. Their hourly rate is a bit higher than others but they make up for it by being quick and efficient. When unloading they made sure that everything was placed exactly where I wanted it. They did an exit walk through to make sure everything was as I wanted before they left.

This company severely scratched and dented the base of my solid cherry china cabinet and severed the in-door water line of my refrigerator in the course of a room-to-room move. I did not see the damage as it occurred because I was attempting to stay out of the way of the movers. Despite my specific instruction to place the two (2) cabinet pieces side-by-side on the floor, the movers performed the more difficult maneuver of replacing the extremely heavy hutch back atop the base, in attempt to hide the damage which was caused to the top of the base cabinet in the process of lifting the hutch off of it. Because the damage was obscured, it wasn't discovered until after the 10-day reporting period and no damage report was completed. When the damage was revealed, I completed a customer service comment card survey indicating displeasure with this outcome. I obtained two (2) estimates for cabinet repair: a) $650 from Custom Furniture Works & b) $1024.44 from Zollinger Furniture Co. I expressed a willingness to accept the lower of the two amounts. The water line damage occurred in the process of attempting to remove the freezer door; it was damaged beyond repair and I had it replaced at a total cost of $214.90. Initially, I received a conciliatory, timely response from the company, via answering machine messages. I took photos of the damage, but had difficulty transmitting them. When the company received the images, the response was that they could repair the cabinet damage at a cost of $125. This estimate was provided without 1) personal observation of the damage & 2) naming the vendor. If your treasured property was damaged, would you accept an e-mailed estimate from an unknown provider? The refrigerator water line damage was never acknowledged. The company then stated that there was no proof that they caused the damage, which is tantamount to an accusation of deliberate deception. I am a reasonable consumer with no desire or inclination to attempt to extort monies in order to restore my property to its previous condition. Absolute proof of liability is impossible because it is impossible to have multiple video cameras trained on every square inch of an item before, during and after the move. The final communication I received (late Sept. 2013) was notification that the cost of the move ($225) would be refunded and no further action would be taken to rectify the problem. The company was informed that this "resolution" was unsatisfactory, and offered further opportunity to respond in a more professional, customer-friendly manner. They did not respond. If prospective customers don't want to be victimized by an irresponsible service provider, I STRONGLY advise them NOT to use Two Men and a Truck for their moving needs.

They did not do any packing, just moving about 2 months ago. I want to say, spending like $1200. They were great. I like them they were very deed they were 3 of them, efficient and make sure that they put, pack them down. They took all the necessary precautions and were very careful of the furniture and anything damaged. I will definitely recommend them.

I called on a Monday and was on the schedule that Thursday. The lady answering the phone was helpful in determining how much time it would take to move. I gave her an estimate of the items we wanted to move and she told me the prices. There is a travel charge which gets the truck to the initial location. There is a slightly higher hourly rate for moving on a Friday or Saturday, which is to be expected I suppose since that is probably when a lot of people want to move. Justin and Danny were sent to move us. They called about an hour before the expected time to say they were running early and could we accommodate that. We could, so they came over, and walked through the house to identify what should go. Then they were off and they hustled for the next three hours. They carefully wrapped everything in pads and shrink-wrap. They disassembled (and subsequently reassembled) two beds. They really worked hard to get items upstairs and out of the basement. They were very courteous to not ding walls or doors or step in the garden. They verified a few times to ensure an item was going but they didn't stand around to chat, they were really moving. After a quick break (which is deducted from your hourly charge and you are not charged for it) they were at the new house, and did a walk-through to see where items should go. They they went right to emptying the truck, removing the shrink wrap and pads, and getting items into place. They checked items to ensure they were not broken and reassembled shelving and beds. I was very pleased with the service and thought the price was reasonable for what they did for us. They moved a lot of big, heavy, bulky items that would have taken us and friends much longer to accomplish.

It went great. Aaron and John were personable, efficient, punctual and took good care of my furniture.

Great. The movers were punctual, called before coming, were quick and efficient and wrapped items that needed to be. They took the greatest care with my belongings. They were very personable and efficient. I will definitely hire them again as I will need to move this furniture and items out of storage in the near future.

This review is based on my move in 2002, i fully concede that some of the issues I had may no longer be valid. I had all the boxes gathered for them at my apartment to help with the pickup, they were to arrive first thing in the morning. However they did not arrive until after noon. I was moving to a home that had only street parking and wanted to be conscience of the parking once my new neighbors arrived home from work, so this was the first issue I had with them. Then the individuals moving my stuff took quite a few smoking breaks, which was extremely frustrating since I was paying by the hour. My major issue other than arriving late, was they had move a folding table out of my storage locker and down a hallway, yet they never actually came back to put it on the truck. So as I checked both my apartment and the storage it looked as if everything was cleared out. It also looked cleared when I checked the moving truck at the end of the move. When I discovered the table was missing I called right away and had to deal with alot of back and forth before they got the story from my actual mover. At first I felt that they thought i was lying and wanted money from them, all I wanted was my table back. I was grateful that the mover remembered what happened and informed them even if it meant him getting into trouble. Luckily, I called the complex they located my table and kept it for me, but I did have to make a special trip to retrieve it. All in all, it was not a good moving experience, however they did not do any damage to my items and with exception of the smoke breaks (which I thought were a bit disrespectful and a money waste for me) the movers were kind and friendly. It would be very difficult to consider them the next time I move though with the issues I did have with them.

I had used this company before to move into my present home and I knew I could trust them to take care of my furniture. So, this was the only company I contacted. I know that I could have probably contacted someone who would have done the job for less money. When I am having people into my home I want to know that I am protected as well as the furniture I want moved. It was an easy job but this company's reputation and my prior experience with the company is why I used them and will continue to use them in the future.

I think everything was great. They were fast, careful, and very good.

didnt use them. they have no clue how to move a whole house

I would recommend them to others. I will use them again in the future.

They moving crew included 5 guys who showed up promptly. They placed cardboard on the floors for protection and placed protection on many other exposed areas of the house. They were very careful with the furniture. Worked effeciently. The whole move was done in about 4 hours. Overall I was very pleased with the work and the price was fair. I would definitely recommend two men and a truck to friends and family.

They are phenomenal. I remember that their price was lower than most other companies. They go above and beyond. They do what they have to do to get the job done. They were great with all of our high end electronics.

They did a good job and did not break anything.

It was a local move in St. Louis from North County to South County. It was about an hour drive really and I was way on the north edge of the city and I moved way to the south edge of the city. They were right there with me and did everything I needed. I would use them again.

I would give them an A for everything.

These guys were really good. I have used 2 Men and a Truck for several moves and have always been very pleased. I made the mistake of going with a company that offered a cheaper per hour rate (Mantel's Moving Co) and had a terrible experience and ended up paying more. Two Men and a Truck sent two professional movers and another mover in training, who I received for the whole day for free. They showed up on time with moving blankets, protection for my door trim and floors, and worked hard the entire day. My personal belongings were well cared for and I did not find one broken item or a scratch on my new home or old condo. I would highly recommend this company. Their per hour charge is a little high, but the quality of their work is well worth it.

A friend recommended them to us. They give you a quote based off of what you need moved to the next location. They were good and put everything in its place and some in the basement for us.

They padded everything and wrapped everything carefully in what I looked saran wrap. They were efficient and fast. They did an excellent job! I would highly recommend their services.

They were not outstanding and they were not bad. I got the service I expected just no wow factor. I would recommend them to others.

They are always clean, prompt, and professional. They do what they say they'll do. Nothing has been broken or lost. I've referred them to a lot of people over the years, and they've all been happy, too.

They were on time, they were inexpensive, and they got the job done. There was no complaining and it was a good value.

They were really careful about wrapping everything. We have large, heavy pieces of furniture (we informed them of this prior to the move) and they took excellent care moving everything. They sent 3 workers for the price of 2 and they did not damage any of our furniture or the walls. We plan on using them again in a few weeks.

They are pretty reliable and professional.