At The Bath Authority, we put our customers first… a lot of companies might say this but we live it! Our entire bathroom remodeling team from the founders of The Bath Authority to our production department, sales team, customer service reps, and installers, all of us are solely focused on the customer first!
Services we offer
bathtub installation, bathtub replacement, bathtub and shower conversions, new showers, tub and shower replacement, accessibility bathroom services, acrylic showers, acrylic tubs
I had set up an appointment but then canceled. They have been calling non-stop ever since. Extremely high pressure company. I had to block them.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from The Bath Authority of St. Louis
Hello, Pamela , we apologize for any unwanted calls you have received from us. Please email support@thebathauthority.com and include the phone number you wish to cease calls to. We will be sure to accommodate your request and remove you from our system upon receiving this email. Thank you.
Sam Ulrich
02/2024
1.0
Google Review
Don’t work with this company, they are a scam, spent $18,000 just for the material they said was the most durable in the industry to crack less than a week after installation, on top of that they left a hole in my bathroom wall which I have contacted them about multiple times and they refuse to send someone out to fix it. And let’s not even get started on how they treat their employees. DO NOT BUY FROM THEM, save your money. Their average shower(just shower, no other improvements in the bathroom) is $20,000+ even though it’s literally fake imitation tile, you could find much better anywhere else or even doing it yourself. I strongly recommend working with any other bathroom company. This has been such a regret, I hope anyone reading this truly takes my advice, I now can’t afford to even have someone else come redo my bathroom, god knows how long I am going to be stuck with the atrocity they installed in my house.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from The Bath Authority of St. Louis
Sam, we are truly sorry to hear of the unfortunate events of this experience with us here at The Bath Authority. Customer satisfaction is our top priority and we would love the opportunity to make things right. Please contact us at support@thebathauthority.com if you wish to discuss your project concerns further.
Joyce Bradford
01/2024
5.0
Google Review
Our salesperson Ryan and the installers Danny S and Tyler were amazing! Danny and Tyler were very pleasant, kept me informed, answered questions and kept the entire area clean throughout the process. One glitch, not due to Danny or Tyler, caused a delay and having to sit in 270 traffic made it even worse. They finished the project in one day even though they had to work later into the evening.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from The Bath Authority of St. Louis
Thank you for your positive review, Joyce! We're glad to hear that Ryan, Danny, and Tyler provided you with excellent service during your bathroom project. We apologize for any inconvenience caused by the delay and traffic, but we're pleased that they were able to complete the project in one day. Thanks again for choosing and trusting our team here at The Bath Authority with your remodeling needs.^J
rory watkins
01/2024
5.0
Google Review
The guys from Bath Authority Dan S and Tyler were outstanding in the work they did today.!!!
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from The Bath Authority of St. Louis
Thank you, Rory, for your kind words about our team at The Bath Authority of St. Louis. We're thrilled to hear that Dan S and Tyler provided outstanding service during their visit. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (314) 408-4144.
Valerie Tendall
01/2024
5.0
Google Review
The workers were very professional. They kept me informed of the work as it progressed. And they left everything clean when they were done.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from The Bath Authority of St. Louis
Hello, Valerie. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling
FAQ
The Bath Authority of St. Louis is currently rated 3.4 overall out of 5.
Sunday: 11:00 AM - 5:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 10:00 AM - 3:00 PM
The Bath Authority of St. Louis accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, The Bath Authority of St. Louis offers free project estimates.
Yes, The Bath Authority of St. Louis offers eco-friendly accreditations.
No, The Bath Authority of St. Louis does not offer a senior discount.
No, The Bath Authority of St. Louis does not offer emergency services.
Yes, The Bath Authority of St. Louis offers warranties.
The Bath Authority of St. Louis offers the following services: bathtub installation, bathtub replacement, bathtub and shower conversions, new showers, tub and shower replacement, accessibility bathroom services, acrylic showers, acrylic tubs