Pro-Pest - St Louis

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It went fine, It was a very basic package. I decided I want more.

Scheduling my appointment was very easy. They were punctual. He was very friendly but professional.

Very well. Many dead spider found in basement

Very well thorough job. Very pleased professional prompt and solved issue

Bad, they din't show up until the day of the party and the mosquitoes were thick.

Great. Had spider issues on outside of house which has been taken care of.

Very competent and professional and punctual

We used Pro-Pest in our previous home years ago but since moving into this home in 2014 we had not had any serious issues until about three mos. ago. We weren't even sure they were actually brown recluse. Once that was confirmed we called for bids. Pro-Pest's offer on Angie's List was (is) a very good price. Not having used Angie's List previously we were anticipating a good experience but one never knows for sure. Our technician (Matt) called when he was 20 min. away and we appreciated the heads up on his arrival time. He inquired as to exactly where we'd seen the spiders in particular and then he sprayed the entire interior perimeter. Once he completed the inside he went outside and sprayed. Because we live in a townhouse we wanted to stop any migration from our unit to the next door neighbor's and visa versa. We have a mini-dachshund and we kept her close to us for the 30 minutes following the spraying just to keep her extra safe. The treated surfaces were dry in a little over 30 minutes. Pro-Pest will come out two more times (both are covered by the package we purchased through AL) and we are confident the appointments will be equally as good. (By the way, yesterday we actually found a spider that had managed to cross through the spray line, but it was dead. It's the only one we've seen since the treatment. Gives a new perspective on the phrase, 'stopped dead in his tracks.') Wasn't sure how they would handle the subsequent visits and was told they will call the day before since gaining entrance is not necessary. It will be an exterior treatment. However, if we see any live spiders/bugs we were encouraged to call and they would come out and retreat at no additional expense. Very pleased with the experience. It's nice to flip the light on in the unfinished area of the basement and not see one running for cover!

Not impressed, man showed up, no advice, walked around spraying, I had to remind him to spray under sinks, steps, storage room in basement., just squirts it on EVERYTHING. I could walk around spraying bug killer myself, a lot cheaper. my concern about spiders that are not affected by spray, he sprayed bug spray on all 15 spider sticky traps. great ,now I can spend 40 bucks more for replacement sticky traps.

Terrible communication - would not reply to emails or calls to set up the initial appointment. Not sure why they even bother to participate in the specials.

Good. They were prompt and sprayed for pests. Good results.

Worked out fine. We just had it done last week. We had them on hold because we were having all our floors replaced. We asked them to hold until everything was in place which they did. It went beautifully. We are very happy with them. Everything took care of it. We had some issues when carpeting was being done. We had a hole where ants were coming in and he took care of it. We had spiders coming in the front and he was ready for that too. The gentleman was just very nice. I was so impressed with him. I have nothing for them to improve on. They worked with me on my schedule.

It does not work. I have had 3 treatments and it has not made one bit of difference. I was told after the first treatment to wait 10 days and if it was ineffective I could ask them to come back. I first tried emailing the person who had scheduled the initial visit and did not get a response. After the third time I called and did receive a prompt call back. However, I was told they would not be "in my area" for a few weeks. They finally came but it was only a few days before my second scheduled treatment.

Excellent service and very professional serviceman.

Good. Arrivrd on time did work and left

Fine. They came as schedule and no mosquitos.

He came in on time and sprayed the house. He gave me advice on how to deal with them. He gave me strips to catch them on the floor in the basement. So far, i haven't seen anything.

slow at first but they came through so, 3 monthly treatments left to go

very prompt service sprayed all of yard and shrubs and we have much less mosquitoes,,Thx!!

Techs are very competent and do a thorough job. They are also good about coming back if there is a need. However, pricing is not consistent. If you call them for service you get one price and it seems to vary depending on how busy they are. If you wait for them to call you, there is a much better price quoted. Almost causes us to not use them.

This was purchased through Angies list and the information indicated this was for 1 year. It was to be a professional full house protection and they would treat inside, outside and attic. They did spray inside, basement and outside, but not the attic. My wife even asked where silverfish would normally come from and the tech said attic, but did not touch it,

Haven't seen an ant since he sprayed!

Timely. Very little evidence of any mosquitos after spraying

very well. i signed up for multiple treatments