We have paid our invoice in full; but allow me a few moments to discuss the service we received. First, the lawn was poorly aerated. In the time of ring and other security cameras, it is very easy to go back and watch video of the quality of work performed in the yard. Many portions of the yard were skipped with respect to aeration and overseeding. The portions of the yard that were overseeded were barely covered. The aeration quality was extremely poor as well. However, the biggest issue was that one of the workers collided with the siding on the house, putting several large gashes in the siding. The entire piece of siding was moved and slid away from the house. It will require repair to fix the siding. When the office was called, they dismissed the damage, the poor quality in overseeding and aeration. When the supervisor came out, he was equally as unprofessional and dismissive, upsetting my wife to the point where she left and went inside. We will not be using your service again. We will also encourage friends and neighbors not to use your service. John Jauss
Description of Work: aeration and overseeding
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$390
Joe S.
10/2018
5.0
lawn service, lawn treatment
+ 0 more
Fine Did not have any problem. Prompt service.
Description of Work: fertilize lawn
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Joe S.
10/2016
5.0
landscaping, lawn treatment
+ 0 more
great service, reasonable price, arrived when they said. I am on an annual contract.
Description of Work: Lawn care, fertillize. treat for weeds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$46
Pamela M.
08/2015
2.0
lawn service
+ -1 more
The problems are that they mow the lawn too short, and the guy with the string mower scalps the grass down to the dirt. I've talked with both the men and the person in the office about this, but it isn't any better. I'm about to fire them.
Description of Work: They've been coming once a week to mow the lawn and have always come when scheduled--and when I've asked them not to come, they've always complied without questions.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$30
Stephen B.
06/2014
5.0
lawn service, lawn treatment
+ 0 more
They were fine. The fertilizing was okay. They didn't do that great a job at that. They cut the lawn thoroughly. They were quite responsive when they needed to be.
Description of Work: I used Lawn Masters for fertilizing and mowing the yard.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Jennifer H.
06/2014
5.0
lawn service
+ -1 more
We like their services. Their work is very good. I recommend them to family and friends.
Description of Work: We use Lawn Masters regularly. They do lawn cutting for me. We've used them for a long time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
MARY JO A.
06/2014
4.0
lawn service, lawn treatment
+ 0 more
They are my regular service provider, and I am very pleased with them. I talked with the young man who came out to do the service, and I asked him about the fertilizer. I have a star magnolia at the corner of the house, and I can carry water to them, but there are some which are far back out. We need to have acid treatment for the magnolias. We have used them for years now. They have tried to respond to my requests and question in a reasonable time, and they have been able to meet my needs. I think their prices are very reasonable, and my shrubbery service is very reasonable.
Description of Work: I use Lawn Masters all the time. First they put down stuff for weed, and then they put fertilizer. I also have shrub fertilizing program, and they fertilize everything in the yard with nitrogen fertilizer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$123
Li H.
06/2014
1.0
lawn service
+ -1 more
They are not good, they are bad. One day I was home, and I somebody knocked on the door. I did not open, because I knew it was them, and I wanted to watch them. He only did a little bit on the front yard, and then didn't even do the back yard, and left. When I called the company, the manager gave me a hard time, and they accused me of lying, but I was home. I stopped the service right away. The manager gave me attitude when I called to complain about the employees. Their price is average like everybody else. I wanted to find out how they do their job, and saw that they didn't do it all. They always show up on the day that they are supposed to.
Description of Work: I used Lawn Masters.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$40
Glen S.
06/2014
4.0
landscaping
+ -1 more
I’ve been using them for 7 years. I had an issue with their punctuality but they did a good job.
Description of Work: Lawn Masters provided me a landscaping service and they cut the grasses.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$150
HARLAN H.
06/2014
5.0
landscaping, lawn treatment
+ 0 more
They were pretty good and prompt on their service.
Description of Work: I did use Lawn Masters because I had burnt my grass with some pesticide.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Helen B.
05/2014
5.0
lawn service, lawn treatment
+ 0 more
They have done a good job taking care of our lawn
Description of Work: Weed control and fertilizing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard A.
05/2014
5.0
landscaping, lawn service, lawn treatment
+ 1 more
Excellent. The owner Scott, takes customer satisfaction personally. I am very particular about my lawn and have been a customer of theirs for 6+ years. If there is a rare concern it is managed immediaetly and always to my satisfaction. I would highly recommend lawn Masters.
Description of Work: Lawn fertilization, aeration, and seeding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David I.
05/2014
5.0
landscaping, lawn service
+ 0 more
Everything was wonderful. Very professional,reasonable and reliable. All the plants are thriving
Description of Work: Removed my plants from old home to new home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dianne H.
05/2014
5.0
lawn service, lawn treatment
+ 0 more
The weekly service is one we could always depend on. They showed up with enough equipment and people to do the job efficiently and quickly too. They were always helpful with special requests like please cut the grass a little shorter this time or leave it a little longer this time etc. Workers were always businesslike yet very friendly. Loved the front office as well as calls were answered quickly. I can't say enough about Lawn Masters Good Service!
Description of Work: Weekly lawn mowing and weedeating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott W.
05/2014
5.0
lawn service, lawn treatment
+ 0 more
The yard looks great. Lawn Master fertilizes, aereates and seeds.
Description of Work: fertilzes the yard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John M.
05/2014
3.0
lawn service, lawn treatment
+ 0 more
Cut my lawn on Wednesday of each week. Provided weed control as requested. Increased their rate to based on grass usage. I did not like that at all so I changed services
Description of Work: Lawn service
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Linda B.
05/2014
5.0
lawn service
+ -1 more
They came every Tuesday rain or shine. When we were moving I had some additional things I wanted done. They did it and the price was reasonable. I was very happy with them.
Description of Work: Lawn mowing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kenneth V.
05/2014
5.0
lawn service
+ -1 more
They do a great job, every week and leave the yard looking perfect. I do wish they would let me know if there are any problems, i.e. excessive water, fungus, etc., but they do a great job of mowing
Description of Work: Mow my lawn
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Denise S.
05/2014
4.0
lawn service
+ -1 more
Used provider for 4 years +. Lawn progressively poorer looking. When we call they come back out to spray but nothing really looks any better. Takes awhile to get someone to come back out to evaluate the lawn. Not really a bad provider, just not one we feel is giving us the best.
Description of Work: Weed treatment/fertilizer
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
$34.25
STEPHEN H.
10/2013
5.0
lawn service
+ -1 more
Have used for several years. Very reliable. Does good work.
Description of Work: Weekly lawn service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$32
Bruce S.
08/2013
4.0
landscaping, lawn service, lawn treatment
+ 1 more
I signed up for their Annual Lawn Care Program which is for 7 months with fertilizing every month, plus pre-emergent the 1st month and broadleaf weed control, for the next 5 months. The price was good. My lawn looks green, probably partly from the fertilizer and partly because I've been following their recommendations on cutting length and watering. However, parts of my lawn were heavily infested with clover and some other broadleaf weeds. I expected them to notice that and apply broadleaf weed killer as needed beginning with the second month. They did not. Nor did they on the third month. I called before the 4th month and they did apply broad leaf killer and most of the weeds have died, but there still are areas where its growing. They just completed the 5th application and I was again disappointed to see that they did not follow up on the remaining weeds. I will call about it again before the next application.
Description of Work: Fertilized lawn
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$40
Craig G.
09/2012
5.0
lawn service, lawn treatment
+ 0 more
They come as expected and appear to do a decent job of fertilizing the lawn. Usually only have weed problems at the edges of lawn where I'd imagine it's harder to treat. I've called around to comparison shop in early spring for the past two years and haven't found anyone who has matched or beat the pricing when considering number of treatments / year varies by service.
Description of Work: Has been providing lawn fertilizing for my yard (approx 0.5 acre) for past three years. They treat lawn approximately 7 times per season.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$63
Shaun B.
12/2011
1.0
lawn service
+ -1 more
Just keep getting worse?. We started off with Lawn Masters 4+ years ago since they mowed most of the houses in our subdivision and they really started off great?well as of last summer they no longer have the bulk of the houses. Each year our yard was worse and worse and we were up sold more fertilizer?aerating when we needed dethatching. Last year we had bare spots, which they stated was due to lack of watering?not true as our water could not get much higher. Also we paid for more fertilizer, insect control and we then had more bare spots, more weeds and even a mole show up, so much for killing the food source. This year my wife stayed home due to surgery?guess what? She watched their weed eaters leak fuel on the bare spots that were ?due to lack of watering?. Last year we were promised they would slit seed for us to make us happy?that never happened. Not to mention the edging as they just scalp about 5 inches off the walkways to bare dirt . They keep the rates but will hit you with a ?fuel surcharge?. Just raise the rate, don?t hide it. They have our yard so deep with thatch I feel we will have to start over as they mow in rain (mowers then cause large ruts) and do not rake or mulch up the clippings. They are nice when you call, come out, they are on time and promise they will fix it, but two years of issues and increasing prices is enough?I?m moving on. Competition is less or equal when you add the ?fuel surcharge? Several neighbors are as well?what are we paying $1,350 a year for???? Weeds, moles, major thatch, scalped edges and bare spots?I can take care of my own yard for much less that I?m paying and get that. Find someone else of Angie's List, there seem to be some good options.
Description of Work: Lawn mowing, fertilizer, edging, aerating, insect control, seeding over the last four+ years. Roughly $1,350+/- a year.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
$1,350
Mandeep S.
10/2010
3.0
lawn service
+ -1 more
I am actually trying to find someone new. The quality of work is decent. The biggest problem is that when the grass is wet they will still come out to do work.
Description of Work: Lawn Masters does our lawn and yard work every week.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$32
Response from Lawn Masters
Hi [member name removed], We appreciate the nice score on our quality of work. Please understand that with the many days of rain and moisture we have that we have to everything we can to get your lawn done on the days that we are scheduled to be there. If we stop working on days when the dawn is damp or wet we will never be able to meet our customer's needs. Thank you for your business, Lawn Masters
JULIUS & MARY ANN K.
11/2009
5.0
landscaping, lawn service, leaf removal, tree service
+ 2 more
Very well, very professional job and demeanor.
Description of Work: Cleaned up weeds and leaves in our back yard, trimmed trees, cleared and cleaned up very dense vegetation
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Lawn Fertilization & Treatment,
Landscaping,
Leaf Removal,
Mulch and Topsoil,
Tree Service,
Pavers and Hardscaping
FAQ
Lawn Masters is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Lawn Masters accepts the following forms of payment: Check,Discover,MasterCard,Visa