Roofing and Exterior Contractors. Storm restoration and home exterior beautification. Complimentary roofing estimates and inspections. Fully licensed, insurance, and bonded. Commercial roofing including Fleeceback roofing systems. Additional email - pmcnichols@innovativeroofs.com. Additional contact name - Patrick McNichols.
Business highlights
16 years of trusted experience
Emergency Services Offered
Services we offer
Residential and commercial roofing, siding, gutters and windows.
Tim was so nice and professional! He showed up exactly when he said he would, which, as working professionals, we appreciated.
Description of Work: My husband and I thought we may have incurred hail or wind damage to our roof after a recent round of severe weather. We called and requested a complimentary roof inspection from Innovative Construction & Roofing. Tim Medlock, one of their representatives, came to inspect the roof. After a thorough inspection, he shared the good news our roof hadn't sustained any damage. We feel so fortunate that we called such an honest roofing company - I suspect a lot of roofing companies would have claimed there was damage.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph L.
12/2015
5.0
gutter repair, roofing
+ 0 more
This is a very professional and knowledgeable team of roofers. Their bid wasn't the lowest, but we are very satisfied with their work. There were very few change orders, and Innovative basically ate the cost for unexpected conditions -- a sign of integrity. The project took a bit longer than expected, but I don't believe that was the fault of Innovative. The roof looks great, and Renaissance has been very responsive in follow-up modifications that were necessary. Highly recommended.
Description of Work: Installed new slate roof, finials, guttering and downspouts.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$225,000
Patricia M.
09/2015
5.0
gutter repair, roofing
+ 0 more
found no repairs needed. Cleaned gutters and this took care of problem. Repairman was very professional and completed the job quickly and thoroughly.
Description of Work: inspected gutters for damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Christopher M.
04/2015
3.0
roofing, siding
+ 0 more
I was not very satisfied. There's a little overhang that had shingles on it and so they've done the shingles on it already. They did well and they decided to contract everything out and the sub contractor did that okay but at the front of the house, the shingles are poorly laid and they've not addressed it. They are very crooked. The people who did the siding did good job. The roofers crashed the asphalt and when they pulled up to the barn with the truck, they took the field shingles and they have not addressed that. The foreman from innovative is not very responsive.
Description of Work: I had them to do the roof on the house and in the barn, siding and gutters.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0
$13,000
Peter K.
02/2015
5.0
roofing
+ -1 more
Flawless work, fast, very nice people, fair price
Description of Work: New tile roof on an addition
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80,000
Karen R.
12/2014
5.0
roofing
+ -1 more
The roof was replaced in a timely matter. They worked with the insurance company for payment to Fix the boards on the roof. Everything was handled in a professional manner. The clean up was done well by the construction company.
Description of Work: New roof placed. Had some board Damage as a result of wear and tear of years of weather damage. Those were replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Clifford O.
08/2014
3.0
roofing
+ -1 more
Great on the sales side and not so great on the delivery side. On the plus side is that they did come back and remediate the leaks but used an inferior contractor to repair ceiling damages. Eventually, I took a cash settlement and was able to get the damage repaired.
Description of Work: Replace roof and remediate other hail damage.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
$45,000
Robert D.
07/2014
5.0
roofing
+ -1 more
We were out of town when the roof was replaced. Neighbors told us that the job was completed, start to finish, in less than a day. The roof looks really good, they did what they said they would do, and they did what we asked them to do. The did a really good job on the installation and cleanup. We didn't have to spend any time cleaning up after them.
Description of Work: Replaced Roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,800
Matt S.
05/2014
5.0
roofing
+ -1 more
There was a long delay over winter which was understandable. The manager Tim Medlock , kept me informed about their scheduling. The delays were reasonable due to the availability of the materials and the weather. Once they started, they lost 2 days to weather but scheduled a 6 day workweek. Tim patiently explained what was happening and answered my questions. The crew was hardworking and skilled. They finished promptly and left everything very clean. The price was reasonable given the effort.
Description of Work: took off tile, installed new underlayment, reinstalled the tile
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$28,000
Ralph F.
05/2014
5.0
gutter repair, roofing
+ 0 more
I had been planning to have our roof checked for storm damage as we have had several bad storms (read large hail) in the last year or so, although we had no immediate signs of leakage. Our home is three stories and the roof is very steep. I can't (won't) check it myself. Innovative roofing was doing a slate re-roofing in our South St. Louis neighborhood and one of their sales staff (Jarrett) stopped to ask if I would like them to inspect our roof. I said sure. He returned the following Monday, and he and a slate roofer found numerous instances of hail damage. I called my insurance company (Farmers Insurance) and requested an adjuster to look at the roof. They said they would like to inspect the roof along with the Innovative people so they could discuss the situation. We arranged a date for all of them to be here at the same time. They all inspected the roof, gutters, and metal trim (where used). The adjuster informed me that there was sufficient damage to the slate and gutters that they would replace the whole roof and gutters and the insurance would cover all but our $1000 deductible. The insurance company first worked out their proposal and estimate of costs which they sent to me and to Innovative. Several months of back and forth followed on such matters as true costs of such and such and amount of scaffolding needed. When an agreement was more or less reached, Farmers Insurance sent a check (several actually) for about $40,000.00. This was for the actual value of the roof. After the replacement was completed, a second check (known as Recovery of Depreciation) would be issued to make the total equal the Replacement Value. This plus the initial payment ($40,000.00) plus$1,000.00 (deductible) would be what I owed to Innovative. After several delays requested by us, plus several weeks of iffy weather, the new Vermont Slate arrived on pallets set at the curb of the street and work started on the roof in mid March. The roofers put down sheets of plywood to protect the yard and also set up plywood panels to keep old slate from bouncing into adjacent houses. The tear off was completed in one and a half days and the yard was fully cleaned up. The new underlayment was also fully in place by the end of the second day, so the house was protected from any unexpected weather (which never occurred). The laying of the slate and copper work (less the gutters) was completed in about 8 days (including one Saturday). After several days the gutter installers (subcontractor) arrived and spent two days fabricating and installing new copper gutters and downspouts. Throughout this whole process, Jarrett and other company representatives, were on site at least several times a day to inspect the work and keep us informed on how things were going. The slate roofers themselves were very polite and respectful of the neighbors and cleanliness of their work. The yard and surroundings were not just clean at the end but were kept clean throughout. The roofers were very professional and received favorable comment from several neighbors. The roof work, both slate and copper is as perfect as I have ever seen and the gutters are beautiful. We couldn't have asked for anything more. Innovative is all around as professional as any roofing company I have seen and far better (in dealing with insurance companies and in respect for neighbors) than most). The roofers and gutter fitters were a joy to watch and their work is as good as it gets. Their sales and management people are extremely attentive to both their customers and to their neighborhood image. Yes.... this is a good thing!
Description of Work: Tear off and replacement of original hail damaged slate roof (108 years old) with new slate, copper ridge, hips, flashing and valleys, and copper gutters and downspouts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79,000
Douglas E.
05/2014
1.0
deck cleaning, house painters, roofing
+ 1 more
We used innovative to correct hail damage. The gutters were not secured and caused ceiling damage. Less than a year later we attempted to move and the deck they repaired would not pass inspection. They refused to repair the damage and basically charged me $2000 to stain my deck!
Description of Work: Refused to fix errors
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
3.0
punctuality
4.0
$13,000
Response from Innovative Construction & Roofing LLC
Yes, there was an issue on the gutters. We take full responsibility. There was a downspout required on one area of the gutters and it was not installed. When were discovered this we fixed the problem within two days. Regarding the deck repairs, what we were asked to do was repair the existing deck. We replaced some of the deck boards, steps, spindles and lattice, per the customer's request. Unfortunately the deck was initially constructed improperly (for example, using 4" x 4" rather than 6" x 6" lumber, joist screws that were too short, etc.) which was the reason it did not pass inspection. We did not construct the existing deck and none of the items on the inspection report were items we were asked to fix. Regarding the stain, it was made clear that the new wood with stain would not look exactly like the existing wood. We tried several options and the customer did approve the version we ended up using on the repaired portions of the deck.
Gina S.
03/2014
5.0
roofing
+ -1 more
Innovative made repairs to our slate roof which was damaged by hail. The cost was covered by our insurance company. Upon inspection, they found other areas of consideration. They were very thorough and helped us relay the additional information to our insurance company. We are currently working with them again on another roofing issue. We will continue to use them in the future.
Description of Work: Innovative made repairs to our slate roof which was damaged by hail.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ben S.
03/2014
5.0
roofing
+ -1 more
No problems. Did the job in one day.
Description of Work: Roofing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara B.
02/2014
5.0
roofing
+ -1 more
Very nice. Right on time for appointments and the day of work. Loved that they had a coupon, definitely made things more managable. I would definitely recommend this company.
Description of Work: They replaced the roof after storm damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Norma Z.
10/2013
1.0
gutter repair, roofing, siding
+ 1 more
Innovative agreed to repair, replace, install all damages caused by the tornado, THEY DID NOT. I terminated their services after the roof was repaired. Due to Innovative's refusal to start work, the rain water remained in the attic for six weeks. This caused Mold to grow requiring the need of a Remediation Company. The water then soaked the wallboard and trusses causing a massive interior repair work of removal, replacing and painting the of wallboard in the family room and sealing all the structure against mold. This DOUBLED the cost of the repairs from, $9,600 to $18,976. Since the cost exceeds US Banks policy of $10,000, the bank has confiscated the second check and now it is the Oct 28, and the gutter, window frame, electric meter mast, garage door have NOT BEEN REPAIRED. Innovative also agreed to replace the garden shed that was destroyed, but I stopped Innovative because they wanted to work on the shed remains before the hole in the roof was repaired. Innovative could not get their priorities straight, structural inspection, close the hole in the roof, repair the family room, then the other repairs. They also declined to do the repair resulting from the Mold inspection by the Remediation Co. and gave it to the Remediation people. Innovative's construction people refuse to do what their sales department is selling. The construction persons just want to replace roof shingles.
Description of Work: Repaired the hole in the roof caused by a tree falling, caused by tornado. Replaced roof sheathing, shingles, fascia, soffit.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,986
Response from Innovative Construction & Roofing LLC
We apologize to the members for any miscommunication on this project. Our mistake in this job was not clearly communicating the different responsibilities for work to be done. As in the members case, to protect the homeowner, we usually try and have the entire roof replaced so that we could warranty the roof, even if this means waiting for their insurance company to approve it. However, this takes additional time because adjusters and engineers must review and approve work before that work can be started. We went through these steps and the engineer reviewing the damage reported that there was no structural damage to the home. Understandably the homeowner wants to get the work done quickly, but submission to insurance companies does take time, which makes this entire process challenging for the contractor and homeowner. Please understand as a professional construction company, there are certain criteria we must meet to complete a project in a professional workmanlike manner. Often our role in a project is one of a general contractor, not just a roofing contractor. That means we coordinate other specialty contractors to complete some aspects of the project. We coordinate many specialty contractors to maximize the efficiency of the work. Within organizing these specialty contractors, we can not have too many contractors working at the same time, and there is a certain order in which trade is completed during the process of the project. Other delays beyond our control might be waiting on materials. This further delays the entire process and also spirals down throughout all the trades. In any case, there is a process for organizing the project which we have done thousands of times. In peak season such as this, schedules get backed up because of the increase in demand, but we do this the best we can. If the homeowner desires to change that process in some way, we try to accommodate, and make sure we aren't forcing them into something they don't want. However, we have found our process and approach to be one that will complete the job efficiently and to the customer's satisfaction. This project was completed and paid in full by the customer.
CHRIS A.
09/2013
5.0
gutter repair, roofing, woodworking
+ 1 more
The salesman, Tim, showed up at my door and stated that while he was inspecting my neighbor's roof he looked over at ours and noticed we had some hail damage. He offered to do a thorough inspection, and I was skeptical but allowed him to do one and the results were startling - we had a lot of damage, some of it was severe. He said that insurance should cover it, and he would handle all the paperwork. I checked the company out online and they seemed legitimate, so I agreed to have them do the work. They had to order slate from Vermont so we had to wait a couple of months for the materials to arrive, but that is to be expected with a natural product and there was no urgency. Once the materials were delivered they got started and worked all the way through the hottest summer on record (I was actually concerned that the crew was going to start having heat strokes). I was warned that they might find some rotten boards beneath the old roofs and that the insurance company probably wouldn't pay for those to be repaired. Sure enough there was some localized damage: rotten roof planks on the house and garage, and some sun-baked fascia boards on the house that were beyond repair. I elected to pay the company about $1850 to replace all the boards and paint the fascia boards, and their charges for this work was reasonable in my opinion. Tim got the insurance company to approve replacing the copper gutters, but the copper downspouts needed to be replaced as well. He took the risk of not getting reimbursed by the insurance for the downspouts and had his crew replace them, and it eventually worked out to everyone's satisfaction but he had to negotiate with five different claims adjusters before it was all said and done. To ensure customer satisfaction, Tim scheduled a follow-up inspection where he and I reviewed the job to tie up any loose ends. There were some very minor issues with a few of the slate tiles and the downspouts needed clean-out holes with cover plates added, but everything was taken care of in a timely manner. The overall job took quite a while since slate roofing is labor intensive and it was extremely hot, but I have no issues whatsoever with the pace of the work. Owing an old historic home can be expensive and frustrating at times, but if a homeowner is patient and willing to spend the necessary funds for a quality job that will last for years, his investment is rewarded many times over. I'm completely satisfied with the workmanship and the service that Innovative provided on this job, my experience with them was very positive. I will be using them again very soon for another building. Note: An added bonus is that the roofing crew used up some extra tiles by putting a slate roof on our doghouse - just for grins!
Description of Work: Replaced entire slate roof and copper gutters/downspouts on house. Replaced slate roof and aluminum gutters/downspouts on rear porch. Replaced asphalt shingle roofs and aluminum gutters/downspouts on garage and garden shed. Replaced asphalt shingle roof on doghouse with slate roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45,000
Ed H.
09/2013
1.0
roofing
+ -1 more
I was receiving several bids for the replacement of a very large roof in a suburb of Kansas City. The gentleman from Innovative came over, and I was instantly unimpressed with his arrogance combined with his ignorance of roofing. Seriously, when a customer knows more about roofing than a supposed roofer, you've got problems. He kept going on and on about how fast Innovative was growing, and how it was amassing KC market share. I'm always leery of companies expanding too fast, because rapid overexpansion is one of the easiest route to failure in business. To make a long story short, most of the bids came in after a week or two, but not Innovative's. I called, but still never received a bid. TWO MONTHS LATER, the same rep showed up at my front door unannounced and uninvited, saying he had been kept busy in Oklahoma City following their tornadoes. I realize they needed service there, but a phone call or a follow-up would have been nice. He kept up his arrogance routine, and when I informed him of my roofing contractor choice, he said I'd be served better with a hometown company....a pretty stupid thing to say since Innovative is based in St. Louis, not KC. Fast forward another 6 weeks (mid-September, 2013), and I called Innovative for a friend, just to get a number of bids, and their KC phone was disconnected. I called the St. Louis office, and was informed the KC office no longer had anyone working there, and was "no longer able to provide services in that region." I told the lady that given what I had witnessed in KC, I was not surprised.
Description of Work: Roof replacement bid??
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$140,000
Response from Innovative Construction & Roofing LLC
[member name removed]- We are very sorry for your not-so- Innovative experience. While we could debate a number of facts above, just one os the issues you had is NOT standard practice for us and we definitely didn't come close to meeting our high standards. All of the information below is and has been correct: Innovative Construction & Roofing – Kansas City 11886 West 91st Street, Overland Park, KS 66214 Phone: (913) 871-1628 Fax and Toll Free: 1-866-750-8097 Johnson Co, KS License# 2012-5949 Again we would like to apologize for your experience, we do believe that 5000-Roofs Built successfully in the Midwest in the past 6yrs is more of the norm.
Lee C.
08/2013
5.0
gutter repair, roofing
+ 0 more
We received several bids from roofing companies, but Patrick McNichols was by far the most knowledgable and willing to work with our insurance company. He got the entire job covered by insurance and was even able to work in some additional work at no out of pocket cost to us. He handled all of the negotiations with the insurance company and took that headache out of our hands. I cannot say how amazing they have been. Their lifetime guarantee is enough reason to use them. We are still working on the exterior of our house and the few times that shingles have gotten broken, they have promptly been out to repair them no questions asked. The responsiveness and customer service is another reason to use Innovative. Our previously run down looking house has become one of the prettiest on Kingsbury Place. There is no way we would have been able to do this after owning the house just 2 years. Patrick has truly made this house our dream home.
Description of Work: Complete replacement of 100 year old slate roofing and copper gutters on 3 story house and carriage house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180,000
J L.
08/2013
5.0
interior painters, roofing
+ 0 more
After getting jaded by contractors or handymen who didn't come or do as they promised, Innovative renewed our sense of what a competent, competitive, well run outfit can do. Our direct experience here in St. Louis was with Greg Oeltjen, and we have only good things to say: from start to finish he arrived right on schedule, proved knowledgeable about the insurance claim process, explained clearly what Innovative could do and how long it would take, spelled out all possible unknowns (like the possibility of discovering rotted roof decking), bargained fairly, and through the process never once gouged us for anything. In fact, he threw in a few extras for free, like redoing flashing on the chimney, replacing one roof deck board, and replacing a fascia board on the garage, just because the result and experience would be better. He didn't ask for money up front or complete payment before the job was done. As for the result, time will tell but it looks better than ever, and we've had nothing but raves about the roof itself and how hard the roofers worked (through some bad weather) the day it went on. We expect it to endure as long as a professionally installed roof should. We know a good thing when we see it: not that we love putting on new roofs, but if the need ever arises again Greg will get the call.
Description of Work: Replaced roof on house and garage, replaced front fascia board, painted water-damaged interior.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,100
Ambrose K.
07/2013
4.0
roofing
+ -1 more
The good We really liked our project manager, Tom. He was very friendly and I believe tried hard to make us happy. The roof looks great! The less than good I had gotten 5 quotes. The quote from innovative was in the middle and we felt the most comfortable with him. I wrote him to ask that the $500 off coupon on a complete re-roof was valid for our job. I was bothered because he said it wasn't because it was only for jobs over $10,000 (our quote was about $8400). I complained because the coupon did not say that. Tom agreed to give me $250 off and they updated the coupon to stipulate that it was only for jobs over $10,000. I was satisfied with the resolution. The other minor issue was that their were repairs needed that were not in the quote. Flashing/counter flashing around the chimneys needed to be replaced - so the cost went up $600 on build day. They told me that did not include a markup. I'll choose to believe them. The ugly Unfortunately, the roofers did not notice that the freon line for the upstairs AC enters the house near the roofline. It was installed against the decking for 2ft near the roofline. One of the roofing nails punctured it. So I didn't have AC when it was 95 the next week. Unfortunately, I have learned that this type of install, while not a good idea, does not violate code and is not that uncommon. Unfortunately, neither is puncture by a roofing nail (I discovered that two my colleagues -in an office of 30 - had the same problem in the last 10 years. Tom and innovative agreed to pay for 1/2 of the $800 dollar repair. Not great, but I think they could have tried to weasel out of it. Overall - the experience did leave much to be desired, but I would hire them again and love the roof - but struggled with spending about $9000, when I planned to spend $8000.
Description of Work: Replace roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Response from Innovative Construction & Roofing LLC
At Innovative Construction and Roofing we strive to keep all of our customers completely satisfied and pleased throughout the entire roofing process. We are very happy to hear that you were comfortable with our representative and that you felt he made every effort to facilitate this process. Unfortunately, it also sounds like a couple of issues arose during the process that you were not comfortable with. In regards to the Angie's List coupon, we apologize for any misunderstanding and clarified the coupon with the site in order to avoid any future issues. The chimney flashing was another issue that needed to be dealt with during construction. Often times the flashing around the chimney can be re-used if it is in good condition, but upon removal of the shingles, the flashing around your chimney was discovered to be compromised, which required our crew to install new, water tight flashing around your three chimneys. At times issues like these can only be discovered once the shingles have been torn off and we can fully examine all aspects of the roof. Also, we apologize for the issue with your AC line. Installing the line along the underside of the roof deck is an insufficient method and may lead to problems such as these. At Innovative, we instruct any AC mechanics we come into contact with to please not install any lines in this manner. We would like to thank you for choosing Innovative Construction and Roofing to handle your project and are glad to see you would use us again in the future. Once again, we do apologize for any issues that arose during the construction process and will strive to leave you, like all of our customers, completely satisfied throughout the entire roofing process.
Prasanna V.
07/2013
5.0
gutter repair
+ -1 more
I am not sure of the price because the insurance paid. They did a really good job. I would use them again.
Description of Work: Innovative Construction & Roofing replaced my roof, gutters and painted the outside of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$22,000
Response from Innovative Construction & Roofing LLC
(member name removed), thank you for the time you took to review us on Angie's List. We are happy to hear you are satisfied with your services from Innovative and would use us again!
Benjamin O.
06/2013
5.0
roofing
+ -1 more
I solicited bids from three contractors because I had been under the impression that my roof was getting old and needed replacing. I also had a suspicion that there was hail damage from the large storm in St Louis in April 2012; on the advice of another contractor I had filed a claim back in 2012. That contractor then failed to document things properly or meet with the adjuster when he did his inspection, and the claim was denied. Of the three contractors I had come out and give bids, Innovative was the only one that pointed out that my roof did in fact have extensive hail damage. They also mentioned that I did have the right to a re-inspection; they helped me get the claim re-opened and an adjuster sent back out. Innovative's representative met with the adjuster and they both were in agreement on the hail damage; insurance approved a full roof replacement. The job was performed in a professional manner and the crew cleaned up after themselves well. Innovative's staff was highly responsive via phone and email and were easy to deal with, all the way from the initial contact to settling the final payments and paperwork. I am pleased with how things worked out and I would definitely recommend Innovative to others.
Description of Work: Full replacement of a hail damaged roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,800
Response from Innovative Construction & Roofing LLC
Thank you for the time you took to review us! We are honored to serve you as a customer for life. Our sales representatives are experts at dealing with insurance companies, it is our expertise! We are happy to know you received great service from beginning to end. That is our ultimate goal! Thank you again on behalf of the entire staff at Innovative Construction & Roofing.
Arthur B.
06/2013
5.0
roofing
+ -1 more
Repairs were done in a quality manner. It took awhile to get them all completed, but the results were excellent
Description of Work: Roof replacement and siding repair due to hail damage
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$12,000
Doug G.
04/2013
4.0
gutter repair, siding
+ 0 more
Overall it was a good job done during a very busy time.
Description of Work: Siding, Gutters, etc.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$16,000
MELVIN V.
12/2012
5.0
roofing
+ -1 more
They were excellent. Collin Martin did an excellent job working with the insurance company. He oversaw the job. He was out her frequently monitoring the crew who was completing the work. They completed everything correctly. They also had good follow up. The company they deal with who delivered the material did deliver the wrong color of the drip edge. They were quickly able to correct it so that the job was not held up.
Description of Work: They installed a new roof after hail damage.
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Service Categories
Roofing,
Gutters,
Siding,
Interior Painting,
Exterior Painting,
Finished Carpentry and Woodworking,
Deck Maintenance,
Fencing,
Windows
FAQ
Innovative Construction & Roofing LLC is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Innovative Construction & Roofing LLC accepts the following forms of payment: Check
Yes, Innovative Construction & Roofing LLC offers free project estimates.
Yes, Innovative Construction & Roofing LLC offers eco-friendly accreditations.
No, Innovative Construction & Roofing LLC does not offer a senior discount.
Yes, Innovative Construction & Roofing LLC offers emergency services.
Yes, Innovative Construction & Roofing LLC offers warranties.
Innovative Construction & Roofing LLC offers the following services: Residential and commercial roofing, siding, gutters and windows.