ARC Locksmith Service

Did a great job. I called and left message around 830 this morning. Hot callback by 9. Service man showed up at 11, replaced party and cleaned it all up, done by 1130. Great service, very friendly clean cut. Did a great job.

He was able to fix the deadbolt, but the handle had a spring that was broken and it was unrepairable. He arrived on time, was professional, cleaned up after himself, was pleasant and explained things so it was easily understood by a layman. I was very pleased and will use him again. We will replace the handle on our own.

The initial interaction went well. Quick and responsive. However the key template he used couldn't be copied by 4 different locations without a special order key. I tried to contact them twice to figure out a solution that didn't involve me paying $10 per special order key and he never returned my calls. I've called a second company to rekey the house.

ARC rekeyed all the locks iny new home - 16 in all. They were professional and did quality work. The price seemed fair at about $100 for two locks and $15 for each additional. They also repaired several deadbolts and strikeplates so they operated smoothly.

I called ARC and they came out the next morning. They technician was very prompt and efficient. We had 12 locks, and he was finished in an hour or a little less. He was very nice and professional. We will be using them whenever we need this type of service again!!

I called each time to make appointments and Tony called me back in a couple hours. They came out to the house the next day. After explaining which locks needed to be keyed they went right to work. On the first appointment one lock needed to be replaced. It didn't take them very long to complete the work. The interaction I had with Tony when I called and the employees who did the work was great. I hold ARC Locksmith in high regard and would definitely call again for any locksmith work!

Great. I appreciated being able to make appointments very soon after I called. They were on time both times. They worked quickly and did a good job. They were friendly and helpful when I asked them to do a couple things that were not on my original list because it was a newly purchased house. Cost first visit $195 and second visit $104. Date of first visit was 7-10-17 and second visit was 8-11-17

Ron did an exceptional job.. Very friendly and knowledgeable. He took the time to do the job right. Highly recommend !

He was prompt and did a very good job

Better than expected. He was highly professional and friendly and prompt. The price was very fair.

The ARC rep did a great job. In the midst of movers bringing all of our stuff in, he was able to re-key the locks, and add a deadbolt. He also confirmed that another lock was broken and went out to get a replacement part. He was very nice, efficient, and was patient when I had to deal with mover issues. He discussed various options with me before doing the work, and then did exactly what I wanted. Would recommend ARC to anyone needing locksmith service.

Tony was great! He gave me a quote on the phone. He was very friendly, professional and arrived as promised (within 30 minutes of my call). Quickly got me into my car with no damage to my vehicle. I hope I don't need lock-out services again, but if I do, ARC will be the one I call. Tony also mentioned that he can make extra vehicle keys -- a service I may contact him for in the future.

Perfectly. Our front door lock was wiggling in its setting and the deadlock required a hip-bump to lock. The garage deadbolt also required a hip-bump. I was certain we would be told we needed new locks, but was pleasantly surprised when Rom, the repair man, said he could fix it. And he did. I've never been more pleased with a repairman. Rom is not only a professional who knows what he's doing, but he was fun to be around.

Tony was amazing. He is located out in Lake St. Louis and was willing to come to Florissant on a Saturday! I had locked myself out of my brother's house while dog sitting and HAD to get back in. Tony arrived as soon as he could and had me back in the house in 3 seconds flat. No exaggeration, this guy is good at what he does. To top it all off, he drove me from my house to my brothers as a courtesy so I could drive my other car home. Phenomenal customer service! Hopefully, I won't lock myself out again, but I would call Tony in a heartbeat. Hire this guy!

I called in the morning and even though it wasn't an emergency, Tony came to my home to do the work the same day. My vehicle needed a specific device to program the remote. I found that not many places have it. Tony had the device and he also had the remote I needed in stock. Even the dealers in town didn't have it in stock! The work was done very quickly, professionally and cheerfully (even though it was after 5pm). He was even patient with my husband who was extremely curious about the whole process! I felt that the charges were very reasonable for the work I was getting done - it was just a bonus that he entertained my husband for a while! :-) I wouldn't hesitate to use ARC again.

Our front door latch came apart suddenly one evening. The locksmith at first thought he would have to replace the whole mechanism but he was able to fix it by taking it apart and putting the screws back in that had fallen out. He saved us a lot of money. Maybe other vendors would have been so honest. I really appreciate honesty from a service vendor.

We needed to have 5 deadbolts replaced and rekeyed. Called ARC after looking on Angie's List and speaking with several other companies. From the first call to the completion of the install, I could not be happier. Very responsive, professional, respectful and tidy. Explained everything at the beginning and after the work was completed. Locksmith found a couple of minor items during the course of the install. Pointed out the items and corrected the issues and didn't charge me. ARC will always be my go to for Locksmith service in the future.

Talked to Tony first to set up the service call. Ram called ahead and was right on time. Needed locks at recently purchased home rekeyed. The service plan was $95 for 4 locks and included 2 keys made. Didn't have keys for 3 of the doors so he needed to pick the locks and rekey. He was very upfront about any extra charges, which came to $27 but included making an additional 6 keys and $5 for each lock that needed picked. His truck was basically a store. Instead of going somewhere and having keys made and hoping they fit Ram made them in his truck and we tried all of them to make sure they worked. I would highly recommend ARC Locksmith Service. They are very professional and fast. I'll put their number in my phone in case I need a locksmith in an emergency!!

CHRISTMAS DAY! Great locksmith service, on-time, honored quote, nice person. Superman ARC LOCKSMITH came to the rescue. He not only accepted less $ of the original quote, his arrival time was so quick the "no good," first technician was still on the drive. AND it was CHRISTMAS DAY! STORY: ARC on CHRISTMAS DAY I was at Great Escape Movie Theater, went inside to check movie times...next thing I know... a man tapped my shoulder and said "Is that your car? It just rolled off and hit a tree." The car was in gear, in drive, LOCKED, hugging a curb on an incline. The first operator I called "Locksmith Expert," (NO GOOD) quoted me an outrageous amount saying "no one else is working on the holiday... this is dangerous, a liability for me... your insurance will reimburse you." I WASN'T BUYING IT. I sent him away with the $20 service fee. THEN ARC came to the rescue!!!

Last week, I discovered that someone had broken into my new home--before I had even moved in! Because there was no damage to any of the doors or windows, I figured it was someone who had one of the keys from the previous owner (or someone who knew where a key was hidden outside). Nothing was stolen, but things were moved around, lights left on, doors left unlocked, and one tool was damaged. I was seriously freaked out. I called ARC, and they offered to come out within HOURS once I explained what was going on. They were true to their words, arrived on time, were done in less than an hour, made me extra new keys, and even made few recommendations for safety to prevent anything ever happening in the future. I LOVED working with these gentlemen and would recommend them again to ANYONE. Fabulous.

The locksmith did not charge an additional service call after he found a replacement. Very happy with the work and price.

Service couldn't have been better. Friendly, high quality, helpful, and excellent value. Service man actually made a second service call because we did not have a key for the third door that needed to be keyed the same as other doors. However, he lived close and didn't charge for the extra visit. Wow - amazing service.

I purchased a $29 deal for a locksmith service call as multiple sets of keys had been lost to my home. Unfortunately, the technician was late because he had to take a tool to another technician but I never received a phone call to that effect. The technician arrived and changed all 3 locks. I tested all the keys before he left and the garage door key was not working - so that took extra time.

Prompt courteous effective service; could not have asked for better.

I bought the special for $95 to re-key four locks. He showed up with a smile and completed the job. My total was a bit more because he had to fabricate a key specifically for my door, and I purchased extra keys. The tech was nice, articulate, kind, and was in and out. He knew exactly what he was doing when working with my locks and doors... I say this because each door had a different style of lock so it was not a complete cookie cutter situation. He was great, and I WILL be working with this company again and recommending them to family and friends. Thanks Angie's List for pointing me in their direction!